Home Garden Direct Avis 219

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great price for my outdoor corner sofa ,I’ve seen the exact one advertised for double the price ! A bit fiddly in places to put together with the screw holes not aligned ,but for the price we paid can... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really lovely selection of furniture and all at very good prices. My order arrived quickly. The furniture was easy to assemble with good instructions. Its lovely and comfortable and looks good. A mino... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Screws not as on instructions only 5 of one size instead of 8 but more of the larger size which I had to use on the table as had function planned. Quite difficult to put some parts together as some sc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good purchase for the price, and the customer service assisted us efficiently. Our furniture arrived with a wrong leg, but they resolved the problem within a few days.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de mobilier en rotin
  3. Fabricant de meubles
  4. Magasin d'ameublement d'extérieur

Écrit par l'entreprise

Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

219 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Really lovely selection of furniture…

Really lovely selection of furniture and all at very good prices. My order arrived quickly. The furniture was easy to assemble with good instructions. Its lovely and comfortable and looks good. A minor delivery query over courier splitting the boxes over 2 different days was easily and quickly sorted. Nick at Home Garden Direct customer services was really helpful. He promised to sort everything and call me back with details, which he did. My second box arrived next day as promised plus a follow up call from Nick to check that everything was OK. Brilliant and friendly service. Great company to do business with. Would highly recommend.

13 avril 2026
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Réponse de Home Garden Direct

Hi Cas,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Great price for my outdoor corner sofa…

Great price for my outdoor corner sofa ,I’ve seen the exact one advertised for double the price ! A bit fiddly in places to put together with the screw holes not aligned ,but for the price we paid can’t complain ,it looks fab in my patio area .Great communication with Home Garden Direct from ordering to being delivered .Thanks I love my purchase .

20 avril 2026
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Réponse de Home Garden Direct

Hi Tracey,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 1 sur 5 étoiles

Beware deliverers won’t take upstairs

No indication on website or even in shipping policy that delivery guys wouldn’t take upstairs, or anything to ask for that or indicate it was required or not.

15 avril 2026
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Réponse de Home Garden Direct

Hi Ian,

Thank you for the feedback.

The courier service provided is the standard offering that we have on the website, which is to the hallway. We can potentially arrange other delivery options which we would need to discuss in advance, due to the number of different variables.

We will look to have the website updated with this information.

Kind regards,

Noté 5 sur 5 étoiles

Very good purchase for the price

Very good purchase for the price, and the customer service assisted us efficiently. Our furniture arrived with a wrong leg, but they resolved the problem within a few days.

30 mars 2026
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Réponse de Home Garden Direct

Hi Joaquin,

Thank you for your feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Really lovely sofa

Really lovely sofa, quick delivery & super helpful delivery driver.

7 avril 2026
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Réponse de Home Garden Direct

Hi,

Thank you for your feedback, much appreciated.

Kind regards

Noté 1 sur 5 étoiles

Extremely disappointed

Extremely disappointed. Quality very poor, too 2 hrs to put together not 60 mins as stated, seating is hard and thereforr extremely uncomfortable. Cant return as I have recycled box and they said need in original! Awful

7 avril 2026
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Réponse de Home Garden Direct

Hi Toni,

Thank you for the feedback.

We did have a conversation on chat about this, and as discussed it does state on the website that there was assembly required. We did also agree a gesture of goodwill, which you confirmed were happy with at the time.

Kind regards,

Noté 3 sur 5 étoiles

Not as comfortable as I had hoped. Screws missing, slippery cushions.

Screws not as on instructions only 5 of one size instead of 8 but more of the larger size which I had to use on the table as had function planned. Quite difficult to put some parts together as some screw holes difficult to line up for an 80 year old. Cushions very slippery material and do not stay upright but slide flat when not sitting on sofa. Not as comfortable as I had hoped so rather disappointed.

13 avril 2026
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Réponse de Home Garden Direct

Hi Mrs Warner,

Thank you for the feedback and for taking my call to see if there was anything we could do for you. Apologies again for the missing parts, we can always send these out if there do happen to be any missing.

Kind regards,

Noté 5 sur 5 étoiles

Great Customer Service

Needed to delay delivery so I would be home for delivery and they delayed order. Very helpful. Purchased before from them and always give a very good customer service.

24 mars 2026
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Réponse de Home Garden Direct

Hi,

Thank you for your very kind feedback, much appreciated.

Kind regards

Noté 5 sur 5 étoiles

Amazing customer service from the team…

Amazing customer service from the team (Nick) who went above and beyond for me. My issue was not only fixed, but fixed at an expedited rate. Will recommend to anyone for impeccable after sales customer service!

25 mars 2026
Avis spontané
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Réponse de Home Garden Direct

Hi Hills,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Above and beyond in communication and…

Above and beyond in communication and service, thank you nick for your professionalism.

16 mars 2026
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Réponse de Home Garden Direct

Hi Garry ,

Thank you for your feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Absolutely delighted with my new garden…

Absolutely delighted with my new garden set.
Nick was brilliant when I was purchasing and the delivery was very smooth and bang on time... here's to a great summer on my new set... thanks guys

23 mars 2026
Avis spontané
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Réponse de Home Garden Direct

Hi Toni,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Very happy with purchase

Purchased a cream accent chair. Delivery was very good. On time and no issues. Chair was very easy to build and is definitely worth the money paid. Would definitely recommend and would use them again.

27 février 2026
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Réponse de Home Garden Direct

Hi Wendy,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Tivoli sofa bed

Lovely product and such a speedy delivery

17 février 2026
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Réponse de Home Garden Direct

Hi Elaine,

Thank you for your feedback, much appreciated.

Kind regards

Noté 5 sur 5 étoiles

Bed settee…

The two men delivering my bed settee were friendly and helpful
The item purchased is everything it said in the description and what I expected
Lovely bed settee looks fabulous in the spare room and is comfortable for a stay over

12 février 2026
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Réponse de Home Garden Direct

Hi,

Thank you for your feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Goods arrived on time.

Goods arrived on time.

13 février 2026
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Réponse de Home Garden Direct

Hi June,

Thank you for your feedback, much appreciated.

Kind regards

Noté 5 sur 5 étoiles

Great service great furniture

Great service great furniture. Very happy.

9 février 2026
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Réponse de Home Garden Direct

Hi Paul,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Great product great price

Standard of dining table and chairs is very good quality for the price paid. Also very quick delivery.

3 février 2026
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Réponse de Home Garden Direct

Hi,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Great service

Very happy with product - large mirror

2 février 2026
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Réponse de Home Garden Direct

Hi,

Thank you for your feedback, much appreciated.

Kind regards

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