The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Voir plus
L'entreprise a répondu
Very easy & straight from ordering to delivery. The product delivered was to a high standard and the customer service and delivery staff were absolutely excellent. I can’t recommend this company eno... Voir plus
L'entreprise a répondu
Great website, easy to navigate and very happy with the cantilever parasol. Delivery was excellent, the courier used was very good and kept us informed via email and text, plus a phone call on the day... Voir plus
L'entreprise a répondu
One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Voir plus
L'entreprise a répondu
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Purchased a cream accent chair. Delivery was very good. On time and no issues. Chair was very easy to build and is definitely worth the money paid. Would definitely recommend and would use them again.

Réponse de Home Garden Direct

Réponse de Home Garden Direct
The two men delivering my bed settee were friendly and helpful
The item purchased is everything it said in the description and what I expected
Lovely bed settee looks fabulous in the spare room and is comfortable for a stay over

Réponse de Home Garden Direct

Réponse de Home Garden Direct
Standard of dining table and chairs is very good quality for the price paid. Also very quick delivery.

Réponse de Home Garden Direct

Réponse de Home Garden Direct
I absolutely love my chairs. Sturdy, well made and make my room look beautiful- I get so many compliments on them!

Réponse de Home Garden Direct
Great service. I had a question and contacted customer serice. They were helpful and resolved my question quickly. The item i bouvht was lovely and great value for money.

Réponse de Home Garden Direct

Réponse de Home Garden Direct
Really easy to order . Very friendly helpful staff when I rang for an order update. The sofa bed was very good quality and a very reasonable price. I would definitely order form Home Garden Direct again.

Réponse de Home Garden Direct
Furniture came quick easy assembly and it’s very nice

Réponse de Home Garden Direct
Fault with one chair dealt with extremely quickly and replacement sent

Réponse de Home Garden Direct
I ordered 2 x large wall mirrors and one arrived broken. I sent photos of the broken mirror & very quickly received a response & a replacement was sent promptly. EXCELLENT customer service & communication. I will definitely use these guys again ⭐⭐⭐⭐⭐

Réponse de Home Garden Direct
My original product had some damage however the online chat agent rectified this by sending a replacement drawer front to me, new one arrived, not perfect but better than before

Réponse de Home Garden Direct
Good quality and good value chairs.
Prompt delivery with a specific time slot.
Slight fault on one of the chair legs. Contacted customer service which was excellent and replacement leg sent promptly.
I would recommend and use again.

Réponse de Home Garden Direct
I ordered single sized sofa bed. It arrived on time. It was easy to assemble, ie only need to attach the extra legs. It looks good as a chair and as a bed. The mattress may be too firm for some.

Réponse de Home Garden Direct
The units don’t align and the hinges are pre drilled so there’s nothing you can do to adjust this. The item had chips so the quality isn’t good for the price you pay. The gold door hob I had one that was faulty as the inside screw was either too big or too small so the screw wouldn’t fit into the job. Overall I wouldn’t recommend this product. I didn’t want the hassle or returning it when it took forever to build.

Réponse de Home Garden Direct
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.