Home Garden Direct Avis 

286
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very easy & straight from ordering to delivery. The product delivered was to a high standard and the customer service and delivery staff were absolutely excellent. I can’t recommend this company eno... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great website, easy to navigate and very happy with the cantilever parasol. Delivery was excellent, the courier used was very good and kept us informed via email and text, plus a phone call on the day... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Fabricant de meubles
  4. Magasin d'ameublement d'extérieur
  5. Magasin de mobilier en rotin

Écrit par l'entreprise

Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

286 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(286)

123 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy with purchase

Purchased a cream accent chair. Delivery was very good. On time and no issues. Chair was very easy to build and is definitely worth the money paid. Would definitely recommend and would use them again.

27 février 2026
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Réponse de Home Garden Direct

Hi Wendy,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Tivoli sofa bed

Lovely product and such a speedy delivery

17 février 2026
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Réponse de Home Garden Direct

Hi Elaine,

Thank you for your feedback, much appreciated.

Kind regards

Noté 5 sur 5 étoiles

Bed settee…

The two men delivering my bed settee were friendly and helpful
The item purchased is everything it said in the description and what I expected
Lovely bed settee looks fabulous in the spare room and is comfortable for a stay over

12 février 2026
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Réponse de Home Garden Direct

Hi,

Thank you for your feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Goods arrived on time.

Goods arrived on time.

13 février 2026
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Réponse de Home Garden Direct

Hi June,

Thank you for your feedback, much appreciated.

Kind regards

Noté 5 sur 5 étoiles

Great service great furniture

Great service great furniture. Very happy.

9 février 2026
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Réponse de Home Garden Direct

Hi Paul,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Great product great price

Standard of dining table and chairs is very good quality for the price paid. Also very quick delivery.

3 février 2026
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Réponse de Home Garden Direct

Hi,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Great service

Very happy with product - large mirror

2 février 2026
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Réponse de Home Garden Direct

Hi,

Thank you for your feedback, much appreciated.

Kind regards

Noté 5 sur 5 étoiles

Quick delivery and good quality

Quick delivery and good quality

2 février 2026
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Réponse de Home Garden Direct

Hi Mrs Yates,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

I absolutely love my chairs

I absolutely love my chairs. Sturdy, well made and make my room look beautiful- I get so many compliments on them!

3 décembre 2025
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Réponse de Home Garden Direct

Hi Yasmin,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Great service and item

Great service. I had a question and contacted customer serice. They were helpful and resolved my question quickly. The item i bouvht was lovely and great value for money.

20 janvier 2026
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Réponse de Home Garden Direct

Hi Tina,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

prompt delivery

Good service very prompt delivery and lovely chairs!

26 janvier 2026
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Réponse de Home Garden Direct

Hi,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Was very helpful

15 janvier 2026
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Réponse de Home Garden Direct

Hi Paul,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Really easy to order

Really easy to order . Very friendly helpful staff when I rang for an order update. The sofa bed was very good quality and a very reasonable price. I would definitely order form Home Garden Direct again.

5 janvier 2026
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Réponse de Home Garden Direct

Hi Christine,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Fault with one chair dealt with…

Fault with one chair dealt with extremely quickly and replacement sent

9 janvier 2026
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Réponse de Home Garden Direct

Hi Gina,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Excellent customer service ⭐⭐⭐⭐⭐

I ordered 2 x large wall mirrors and one arrived broken. I sent photos of the broken mirror & very quickly received a response & a replacement was sent promptly. EXCELLENT customer service & communication. I will definitely use these guys again ⭐⭐⭐⭐⭐

7 janvier 2026
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Réponse de Home Garden Direct

Hi Amanda,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 3 sur 5 étoiles

My original product had some damage…

My original product had some damage however the online chat agent rectified this by sending a replacement drawer front to me, new one arrived, not perfect but better than before

2 janvier 2026
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Réponse de Home Garden Direct

Hi Tracey,

Thank you for your feedback and apologies that you were not happy with the replacement.

I had sent you a message earlier today to make sure that everything was alright with the replacement. I am happy to resend another drawer front, please reply to my e-mail and let me know and I will arrange this for you.

Kind regards,

Noté 5 sur 5 étoiles

Excellent customer service

Good quality and good value chairs.
Prompt delivery with a specific time slot.
Slight fault on one of the chair legs. Contacted customer service which was excellent and replacement leg sent promptly.
I would recommend and use again.

8 janvier 2026
Avis spontané
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Réponse de Home Garden Direct

Hi,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

I ordered single sized sofa bed

I ordered single sized sofa bed. It arrived on time. It was easy to assemble, ie only need to attach the extra legs. It looks good as a chair and as a bed. The mattress may be too firm for some.

16 décembre 2025
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Réponse de Home Garden Direct

Hi Virginia,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 1 sur 5 étoiles

The units don’t align and the hinges…

The units don’t align and the hinges are pre drilled so there’s nothing you can do to adjust this. The item had chips so the quality isn’t good for the price you pay. The gold door hob I had one that was faulty as the inside screw was either too big or too small so the screw wouldn’t fit into the job. Overall I wouldn’t recommend this product. I didn’t want the hassle or returning it when it took forever to build.

18 décembre 2025
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Réponse de Home Garden Direct

Hi,

Apologies for the issues that you have had with your unit. We are more than happy to look to resolve this for you, now we are aware that there is an issue,

I have tried to call you first thing this morning and have left you a voicemail. I have also sent you an e-mail as well with some potential resolutions for you, so we can look to get this resolved to your satisfaction.

Kind regards

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