If I could give zero stars, I would. Horrible customer service. Terrible communication. I’m beginning to wonder if this is a scam. Took my money immediately but then came the excuses. My first order g... Voir plus
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Lisez les avis des autres
Really great service. Loved getting the preview, and the actual sweatshirt I received was done really nicely. The embroidery option for only $3 more is an insanely good deal, and it looks amazing. The... Voir plus
DO NOT, I REPEAT, DO NOT ORDER FROM THIS COMPANY! They will take your $$, never respond, and never send your order. I ordered a graduation banner a month ago. And have emailed 3 times with no response... Voir plus
I ordered this as a thank you gift for our neighbor. I ordered the 12×12 canvas. Not only is the portrait beautiful and canvas top quality, but the customer service was fast and friendly and the item... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Here at HomeHaps we know how important your personalized gifts are and how important it is to capture those special moments in life. That's why we make sure each part of the purchase and personalization process is smooth flowing. We hold high standards for premium quality, perfectionism, timely turnaround times and excellent customer service! We have everything from personalized wall art canvas prints to personalized birthday banners, graduation banners and more!
Coordonnées de contact
700 E Birch St Unit #9093, 92822, Brea, Etats-Unis
- 8005032410
- orders@homehaps.com
- homehaps.com
2,6
Bas
65 avis
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Fast and friendly service
Fast and friendly service. And great product. Have ordered 3!
7 janvier 2023
Very pleased with the final product
Very pleased with the final product! Quick turnaround time!
18 décembre 2022
Truly professionals that care
Not only did they do a great job initially, but when I asked for edits, they did an amazing job accommodating. Such great care and talent
30 novembre 2022
Homehap stands behind their products
I am re-writing my review as Homehaps has been so proactive in fixing the situation. I have been emotional and they have been nothing but kind
The situation is I was surprised with the finished product.
My daughter gave me a lovely portrait from Homehaps. That is why I turned to them to produce this large image.
The technique used appeared very different from the one from my daughter. I assume this is because I ordered a larger size. ( 24x36) .
When I was sent the image to approve, I was unable to zoom in. If I could zoom in and actually see the quality I would not have approved. I would have switched to a smaller size. I do think that is a capability Homehap should consider.
Homehap has been very patient with me as this portrait has sentimental value.
They have offered to work with me and I appreciate their sincerity. I am changing my review to 4 stars as it's about a company that stands behind their products
29 novembre 2022
Réponse de Homehaps
Hi Nancy, We're sorry to hear you were disappointed. However we did explain to you that this was a watercolor painting so the portrait was not going to look exactly like your photo and your portrait looked just like our example images. There was nothing wrong with the quality of your photo and the larger size was perfect. The solution we offered was so that we could redo this for you without all of the paint strokes. We never heard back from you about how you would like to proceed so it is a bit surprising to see you weren't willing to come to a resolution before leaving a review. We will reach out to you personally also to try to remedy this. Thanks! HomeHaps Support
I ordered 4 watercolor canvases for…
I ordered 4 watercolor canvases for each of my dogs. I had a change to a couple of them and they were so quick to reply and make the updates. I received my canvases very fast and they are absolutely beautiful. Looking forward to working with them again!!
16 novembre 2022
Avis spontané
Great Sign
My sign arrived early high quality. This is the 2nd sign I order for Homehaps. I highly recommend them
30 juillet 2022
Horrible experience
Horrible experience! I submitted my order and approved it. I had a few questions as I was not sure about some of the details. I was answered back very rudely and told to look at my order and not to bother them with such stupid questions. When I got upset with this response and told them there customer service was rude they canceled my order. This was a picture for my dads 80 birthday
28 juillet 2022
Avis spontané
Réponse de Homehaps
Hi Corey, The events of which you stated are incorrect. We answered every one of your questions and not once did we tell you that you were asking stupid questions. We're not sure where you saw that but we went through every message. We answered your question about the framing and you asked it again. We assumed you missed it, so we politely let you know we sent it above so that you could look for the response. Due to us letting you know we sent a reply to that question, you then responded with threats and told us we had horrible customer service. So to rectify the situation we canceled your order as we sensed you were very upset. We then received horrible messages from you that contained more threats and swearing because this was an 80th birthday gift which we had no knowledge of. We figured you weren't happy, so we canceled your order as any business should when a customer is not happy. We're sorry you felt we were rude but that was not the case.
I've not yet received my portrait but…
I've not yet received my portrait but I'm very sure it will be more lovely than the preview! I can't wait to see my portrait.
Thank you so much for bringing my beautiful boy to life for me.
Audrey Maini
6 juillet 2022
Fantastic
If you want a very special picture I highly recommend HomeHaps. I absolutely love the picture they did for me. Very fast too and you are updated all the way.
26 mai 2022
Incredibly life like
Incredibly life like. It looked like Blaze so much…caught the eyes and his smile! Thank you it is stunning!
26 mai 2022
Great product!
Great product!
Communication was awesome. Was able to see a sample before production. Website was easy to use. Banners are perfect!
17 mai 2022
Quick and beautiful work.
Quick and beautiful work.
Very Thankful that this wasn't a scam.
So happy it turned out great and shipping was so fast.
27 avril 2022
The prints I seen are exactly like the…
The prints I seen are exactly like the pictures I sent, so I am very pleased with the results so far.
24 avril 2022
The portrait of our dogs looked amazing!
12 février 2022
Definitely impressed with service and finished product
Very happy with our dogs digital photo their response was quick and I received my photo within a week
28 janvier 2022
Beautiful watercolor of our dog
Beautiful watercolor of our dog. Very impressed with the timely fashion the picture was completed.
28 janvier 2022
Great product
Great product, shipped very fast, super responsive via email. In love with the quality of the product!
20 janvier 2022
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