HomeLightsDIRECT Avis 

206
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent Prices and Service. I have now purchased two separate items (a floor lamp and then a table lamp) from HomeLights direct. Both were much cheaper than identical items from other suppliers (... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I bought 14 Philips LED GU5.3 lightbulbs from HomeLightsDIRECT a few years ago, hoping to get good value for money. Learned to regret this - over the years realised that all lightbulbs were defectiv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a Unilite brand flashlight that, for some unknown reason, wouldn't turn on. I was worried because it was my first time buying from Home Lights Direct, so I contacted customer service. They ca... Voir plus

Noté 5 sur 5 étoiles

The competitive pricing for quality products made me choose Home Lights Direct as a gift for my mum for her birthday. The Customer Service has been excellent with tracking details provided quickly and... Voir plus

À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

HomeLightsDIRECT is a Specialist Retailer of Quality Indoor Lights and Outdoor Light Fittings. Free Delivery on all UK Orders over £50


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

206 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(206)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Gorgeous lights as expected

The lights arrived really quickly and well packaged. They look exactly as we expected and are delighted with the style. We haven't yet fitted them so can't comment on that aspect. My only "complaint" is the the bulbs are not replaceable, though (due to a talented husband) we can work round that when needed. I appreciate there is a 5 year guarantee but I'm hoping to have them for much longer

16 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Enlightening Service!!!

Great selection of products online, super quick delivery with updates on ETAs and received beautiful and good quality lanterns. Customer service was excellent. Very impressed and will definitely use again.

14 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Loved the lights

The service was fantastic and the lights we got are superb. We were worried that the room would be a little dark, having just one light point in the ceiling but the light this gives is really good with two bulbs

5 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service only,

This is for customer service only, I was unable to order the lights I wanted, as they couldn't deliver what I wanted within 48 hours. They had to get the item from the manufacturer first. This is not unusual for on-line stores, I think. I left ordering rather late as well, and needed it by Saturday latest. The customer service was very helpful and knowledgeable, answering questions about the LED bulb for the light I wanted and looking up all the options, as well as the manufacturers specs for the light. They had the best price for the Dar ceiling light I wanted, as well. I would happily order from them in other circumstances and wanted to leave a review because their customer service was so helpful and pleasant.

30 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Hi all

Hi all, I just purchased a Ceiling light from this firm. The light was a more close fitting to the ceiling which I wanted. The light was well made & the design made it easy to fit. I did think the delivery costs were high. All in all very pleased with this purchase.

29 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Good experience all round

Outdoor lights, competitively priced, well packaged, and delivered in good condition. Product came from manufacturer via Royal Mail and took a few days. The only slightly unusual part of the process is that an order acknowledgement is not sent immediately after entering the order.

9 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service😊I received two…

Fantastic service😊I received two damaged shades due to DPD! I feared the worst about getting replacements. Helena sorted it out promptly without any issues. Thank you 😄

29 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Black Robin LED lights

Purchased 3 Black Robin LED PIR lights from the website. Very easy to order and communications very efficient. Delivered within 48 hours, Well packaged
and bought to match 2 similar lights also from Home Lights Direct. Easy to install and give a good spread of warm light without the harsh glare some lights can give. Perfect.

24 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

New lights,

New lights,
From the minute I ordered until the day they arrived I was pleased with the service I recieved. The lights ordered were very reasonably priced and they look amazing.

14 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Wouldn't recommend to anyone

Wouldn't recommend to anyone. Waited about a month,my order arrived damaged and different sizes as I,ve order 2 the same size lights.Send it back and couldn't get my refund.No response,no money,all my emails or calls were ignored.Lucky I used Paypal to pay and it was the only way to get my money back!!!

8 mai 2021
Avis spontané
Logo de HomeLightsDIRECT

Réponse de HomeLightsDIRECT

Hi Marekas,

We are sorry for your experience. Could you please email us direct with your DIR order number in order for us to investigate and get this resolved for you. Our email is sales@birco-online.co.uk

Kind Regards

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