HomeSchool.ie Avis 

116
TrustScore 4 sur 5

4,1

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Noté 5 sur 5 étoiles

We are second year in this school online and we are happy with it all classes are easy to watch and listen we also ordered manual study witch is great too all exams mocks are clear and easy to send th... Voir plus

Noté 3 sur 5 étoiles

My son is sitting his leaving cert and wanted to pay for a practice exam available via homeschool. The website indicates that the tests can only be purchased if you have a paid membership (which is f... Voir plus

Noté 5 sur 5 étoiles

Having access to all subjects around the clock has worked well for my daughter who is her Leaving Certificate year. She considers it more suited to her needs and has increased her knowledge with dif... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Very poor customer service. Very difficult to contact. Tried email, via website chat and telephone multiple times. Got talking to someone once who said they would get back to me on my issue. They neve... Voir plus

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4,1

Bien

TrustScore 4 sur 5

116 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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4,1

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(116)

11 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly recommended

This is a fantastic site, covers each subject with the entire curriculum. The study notes for each class can be downloaded and used during the class and for revision. The classes are easy to follow and can be paused if required and viewed as many times as needed. It's been a huge help.

19 janvier 2024
Noté 5 sur 5 étoiles

High recommend

My daughter missed all of 3rd year due to illness and didn’t sit her JC. She was very nervous about going into 5th year as she’d missed so much, especially maths and science. She used your website all over the summer to help catch up on JC subjects and has settled into 5th year with no problems at all and well able to keep up with everything. She is using the LC subscription now to help her through the next two year.

21 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Poor service, Irresponsible payment management.

Content was fine, customer service was terrible. Cancellation and management of payments is through the student email. After setting the subscription up I was informed that customer service cannot cancel subscriptions. The only was to do so is though the student login. Parents and cardholders are unable to manage the subscription but kids are. It is wild to me that children are where payments and subscription management is handled.

Once I clarified that this was an issue the rep I was speaking to went radio silent.

18 septembre 2023
Avis spontané
Logo de HomeSchool.ie

Réponse de HomeSchool.ie

Hi Brian,

Sorry about your poor customer service experience on our intercom system. To clarify you need to log in using the USERNAME and password provided on enrolment. All invoices and payment details are sent directly to the parent/guardian email provided. If you can open up the intercom message we will walk you through the process if you no longer have access to the email used on registering. Really sorry about the confusion. We will get this sorted for you ASAP.

Sincerely,

Shane
Support Team

Noté 5 sur 5 étoiles

I am very satisfied with my dealings…

I am very satisfied with my dealings from homeschool.ie
The website is easy to navigate and well detailed. There was the opportunity to sample the videos of the various subjects which I found to be very professional and to the point. My daughter was impressed from the word go. I had a choice to pay in full or monthly installments. I opted to pay in full as there was a considerable discount. When I put in my order, it arrived within 3-4 working days. I was very satisfied with the whole process.
Joan

29 mai 2023
Noté 1 sur 5 étoiles

Very Disappointing

Very poor service. It was very difficult to talk to anyone in relation to my concerns despite a number of attempts. It was not clear how to cancel my subscription. The company refused to refund my account despite the account not being accessed. I also discovered after closer inspection that approximately 40% of the LC Geography course was not covered with videos or notes. I would not recommend this service. I have received a response below from the company.
I would like to clarify that the Field Investigation is worth 20% only of the final result and this has to be signed off by the teacher for the State Examinations Commission, this is correct. There are two entire modules missing for the notes and video lessons. Students complete questions on the Core section (covered by notes and videos) of the LC Geography course and one Elective (not covered = 20% of written paper) and one Option (not covered = 20% of written paper). There are no notes or videos on any of the 2 electives that students can choose from or any of the 4 options students can choose from. Therefore 40% of the written paper is not covered.

21 juin 2023
Avis spontané
Logo de HomeSchool.ie

Réponse de HomeSchool.ie

Hi Nicola,

Sorry to hear about your poor customer support experience. We will take your points on board.

To clarify, students can cancel their subscription in the MyAccount section.

In relation to the Leaving Certicate Geogrpahy course, the practical component worth 40% is not covered in our online course as our teacher can't sign off on a student's work for the purposes of assessment with the State Examiations Commision.

Sincerely,

Shane
Support Team

Noté 5 sur 5 étoiles

This website is great

This website is great . I don't understand or learn biology at school at all .I don't like how my teacher deal with the chapters.
I use homeschool for biology mostly and then for math . Without this website I would struggle so much .
I really like how teachers summarise every chapter in an hour and pick the important info which let me solve most exam questions.
Thank you for this website.
It is a bit expensive for me but also it has all the subjects. There is a balance but still expensive.

26 avril 2023

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