HomeSchool.ie Avis 

116
TrustScore 4 sur 5

4,1

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Noté 5 sur 5 étoiles

We are second year in this school online and we are happy with it all classes are easy to watch and listen we also ordered manual study witch is great too all exams mocks are clear and easy to send th... Voir plus

Noté 3 sur 5 étoiles

My son is sitting his leaving cert and wanted to pay for a practice exam available via homeschool. The website indicates that the tests can only be purchased if you have a paid membership (which is f... Voir plus

Noté 5 sur 5 étoiles

Having access to all subjects around the clock has worked well for my daughter who is her Leaving Certificate year. She considers it more suited to her needs and has increased her knowledge with dif... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Very poor customer service. Very difficult to contact. Tried email, via website chat and telephone multiple times. Got talking to someone once who said they would get back to me on my issue. They neve... Voir plus

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À propos de l'entreprise


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4,1

Bien

TrustScore 4 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,1

Tous les avis

(116)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Just loves it

Just loves it. Giving an alternative to school while waiting for home tuition. Will always be a great addition. Gives structure.

7 mars 2023
Noté 4 sur 5 étoiles

Helpful overview on the core subjects…

Helpful overview on the core subjects to help my children through JC.

Family plan had the added bonus of primary materials too for my younger children.

Some typos in areas and it would have been nice to access a separate pathway for each learner on the family structure to allow each child to keep track of their progress but solid materials to support the grind

1 janvier 2023
Noté 1 sur 5 étoiles

Wdisapointedhen we signed up to homeSchool we…

When we signed up to homeSchool we found we didn't have to use your facilities as I wrote to you explaining. We did not get a refund and you kept taking the fee each month , so for that reason I wouldn't give you ant stars for greediness. I will not recommend you to anyone I know . Respectfully Leslie Hughes father to Eleasha Robles .

28 février 2023
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Réponse de HomeSchool.ie

Hi Leslie,

Thank you for your response. We do have a 3 month minimum subscription period on all our monthly plans after which time you can freely renew or cancel your monthly subscription. We are sorry that we were not in a position to issue you with a refund.

Sincerely,

Shane
Support Team

Noté 3 sur 5 étoiles

stronger customer service

stronger customer service, there is no direct person to contact, very frustrating.

28 février 2023
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Réponse de HomeSchool.ie

Hi Sharon,

Thank you for sharing your thoughts with us. We appreciate your feedback as it helps us enhance our services for our valued customers like you.

We have recently made some improvements to our customer support system. We have introduced new and improved support channels such as Intercom, email, and phone support to make it easier for our customers to reach us and receive quick assistance.

We hope these updates will provide you with a more positive experience should you need any assistance from our support team.

Thank you for choosing us, and we look forward to serving you better in the future!

Noté 5 sur 5 étoiles

HomeSchool - an excellent educational tool

My children have used HomeSchool for the last number of years and have always found it excellent. The teaching is of a very high standard with excellent notes provided. The subjects are broken down into categories which makes it easier for students. I couldn't recommend HomeSchool enough. Thank you to Paul and his fantastic team.

26 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

I can thoroughly recommend Homeschool.ie!

My son and daughter both completed their Leaving Certificates from home during the pandemic.
We signed up to the family bundle for LC on Homeschool.ie and purchased all of their study aids
The video tutorials are exam focused and provide excellent support for students
The study aids are well laid out and provide excellent exam tips and revision support
Completing the Leaving Cert from home was a daunting prospect and we would have been lost without Homeschool.ie

1 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Very happy with Homeschool.ie

Very happy with Homeschool.ie, great teaching platform easy to understand, very helpful to my girls (primary & secondary); teachers explain and teach in a way kids find it easy to understand and learn. We (parents & kids) are grateful and so delighted to have this support at our finger tips!!

8 avril 2022
Avis spontané
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Réponse de HomeSchool.ie

Thanks so much Aimee. Really appreciate you taking the time to write these comments.

Noté 1 sur 5 étoiles

Was paying 30 EURO a month for Junior…

Was paying 30 EURO a month for Junior cert for 1 child. Really only used it for the math and geography. However subscription was ended and when I went back in to resubscribe a few days later the price had gone up 50% to 45 euro. Good grief! It is bad enough companies are taking advantage over heating and oil and food prices, But this is a very greedy hike on a product that cannot be costing extra, so no way will I renew the subscription. I had recommedded to friends but will not any more.

7 avril 2022
Avis spontané
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Réponse de HomeSchool.ie

Hi Claire, it sounds like we can definitely help you with your account by contacting us at info@homeschool.ie. In April 2021, we changed our pricing structure from access to a single subject for €149, to a monthly Subscription plan giving access to all current and future Junior Cycle subjects for €45 per month with a minimum 3 month Subscription.

Noté 1 sur 5 étoiles

Very poor customer service

Very poor customer service. Very difficult to contact. Tried email, via website chat and telephone multiple times. Got talking to someone once who said they would get back to me on my issue. They never did. Eventually just removed my payment details off the website and allowed my subscription to fall overdue and fail renewal. Don't think they were happy that I wanted to cancel my subscription so decided to ignore me!

20 février 2022
Avis spontané
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Réponse de HomeSchool.ie

Hi Eoin, really sorry to hear you have had such bad experience with our customer service in February. We have a minimum 3 month subscription period on all our monthly plans. We will endeavour to make this much clearer for students before they enrol going forward. Thanks for the feedback though.

Noté 1 sur 5 étoiles

Have been trying to update my visa card…

Have been trying to update my visa card for days, explained the issue, still not resolved. I now received an email to say the a/c will be closed if I don't pay! 🙄

28 janvier 2022
Avis spontané
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Réponse de HomeSchool.ie

Hi Christine, sorry that it has taken this long to update your Bank account details on your account page. Hopefully, the latest suggested steps via email will resolve this issue for you.

Noté 5 sur 5 étoiles

My daughter is leaving cert year and…

My daughter is leaving cert year and finds homeschool.ie invaluable. The freedom to watch the videos in your own time is a huge asset during a very busy 6th year. Also , watching the relevant video in tandem with the topics being covered at the same time in school is a huge help. 10/10 for the service. I’ve recommended to loads of people.

21 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

I sat the LC maths this year as an…

I sat the LC maths this year as an external mature candidate. I signed up to the homeschool course and I couldn’t recommend it enough.
I achieved an O1 (to my complete shock) after scraping through Foundation level when I sat my LC. If only homeschool was around in 2008! Really enjoyed the lessons with Derek Maher- simple and to the point. Great service, highly recommend.

3 septembre 2021
Avis spontané

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