House of Hearing - Edinburgh Avis 

I went in because one of my hearing aids was dead. I expected an appointment, but the receptionist took it aside and replaced a wire, and it’s now fine. As well as a receptionist, she turned out to be a skilled technician, an unexpected bonus to ordinarily good service.

The Italian girl who dealt with removing wax from my ears was excellent, caring and informative with a very professional attitude

Attended the Edinburgh clinic today with ongoing issues with impacted wax which had started to affect my hearing.
Amy was very welcoming and professional. Explained the whole process and cleared the issue effectively and with zero discomfort.
Lovely clinic and all staff I interacted with were excellent. Would highly recommend

I came to see Stuart for the first time for an annual review. He has many years of experience as an audiologist which shows but he also maintains an interest and passion for the job and is very deaf aware making for clear communication. He provided a service and was not pushy in selling new products, some are unfortunately and give the profession a bad name, thankfully the House of Hearing has risen above that strategy with the focus on client welfare.

I had some pairing issues and was invited into the clinic by Stuart. My problem was solved within 15 minutes, with the usual high levels of efficiency.
I have severe bi-lateral hearing loss and have been a client of HoH for almost twenty years and have never once experienced any issues which have never been solved very quickly.
I am always seen by Stuart, whose knowledge and professionalism are beyond reproach. His understanding of the daily issues and difficulties faced by the hearing impaired, and the requirement for the right adaptations, is indeed impressive.
This company are the epitome of person centred customer service. Look no further, I highly recommend.

The reception staff are very efficient and friendly. Stuart is a great audiologist. Professional knowledgeable and very friendly. Have no problem highly recommending their services.

I was purchasing the repeat service of “ear wax removal”
As on previous occasions the Staff were delightful and made me totally at ease during the procedure

Excellent service . Very competent staff. Very reassuring visit .

I went worrying I might have damaged my ears by poking with a cotton bud. I was quickly reassured and was given suction treatment for the removal of wax.
Mara was kind and took time to explain procedures; it was money well spent and I will have no hesitation in consulting H of H in future.

Excellent service

Very efficient explained every thing clearly.

Excellent care was provided. The Nurse was very gentle and patient with me. Having suffered from many painful ear procedures in the past, I was a little nervous.

Everyone was very friendly and supportive. I really felt I was being extremely well treated. Thank you

Excellent service from start to finish

Very good experience. The nurse, a very pleasant lady, explained everything before and during the procedure and about the necessary aftercare too.
Would recommend.

Have my ears syringed at house of hearing always good.Staff are great.

I was able to get a prompt appointment and was provided with efficient, helpful and courteous service.

Couldn't be happier with my new hearing aid!
Went through lots of settings and fittings and tried a couple brands, nothing was too much trouble.
Perfect fit, perfect settings and David really went out of his way to make sure everything was perfect for me.