Having worn NHS hearing aids for a decade I was in denial that they werent sufficient for my day to day work-life anymore. I was struggling with everything- conversations, music, tv but wasnt keen on... Voir plus
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Lisez les avis des autres
Appointment for my ears to be syringed was easy to make at a time that suited me, very professional on the day, talked me through exactly what was going to be done, my hearing was instantly better af... Voir plus
L'entreprise a répondu
Really great service, I booked to have some stubborn ear wax removed, I managed to get a next day appointment. Kim at Knutsford was superb, explained the procedure, allayed any concerns, performed a... Voir plus
L'entreprise a répondu
I am a client and was able to get an appointment quickly with my audiologist. I moved to H of H from Boots Audiology the standard of service had deteriorated. I have been pleased to now receive exce... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Coordonnées de contact
10 Melville Crescent, EH3 7LU, Edinburgh, Royaume-Uni
- 0131 220 1220
- enquiries@houseofhearing.co.uk
- houseofhearing.co.uk
4,9
Excellent
473 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Felt I was really listened to
Felt I was really listened to. I had a problem with Bluetooth connectivity to my new hearing aids, which audiologist tried hardest to address. However, there was little improvement and at my follow up appointment, the audiologist, Sarah, took moulds and ordered smaller domes. These have yet to arrive, but I am hopeful!
27 février 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with Sarah and the team in Morpeth - and we're looking forward to seeing you back in clinic shortly. ^CW
My appointment was made for my…
My appointment was made for my convenience.
The appointment lasted all of 5 minutes.
If I had read the instructions on how to connect my phone to my hearing aids the appointment wouldn't have been needed.
I was seen by an audiologist on the time appointed. Great service.
27 février 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Galashiels and that we managed to get you reconnected promptly. We look forward to seeing you again soon. ^CW
Thank you for prompt help
The staff at the Galashiels branch of House of Hearing are always friendly, welcoming and efficient. I left my Sound Clip with them one afternoon, and was offered an appointment the following day to reacquaint it with my hearing aids, and to remind me how to use it. That was very helpful and reassuring.
25 février 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review, Anne. We're so glad to hear that you had a positive experience with us in Galashiels and that you enjoyed your SoundClip demo. Please do pop in or give us a call if there is anything else we can do to help. ^CW
I was welcomed at reception and taken…
I was welcomed at reception and taken straight to a treatment room. The clinician was very professional, polite and thorough, explaining everything that she was doing.
27 février 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review, Nicholas. We're so glad to hear that you had a positive experience with us in St Andrews. ^CW
At my initial appointment I was greeted…
At my initial appointment I was greeted with a very friendly and professional service. The hearing improved immediately, however I have been invited back to make doubly sure that my right ear has fully cleared. Completely satisfied - thank you.
2 mars 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review. We're so happy to hear that you had a positive experience with the team in St Andrews and we look forward to seeing you again soon. ^CW
First Class Service
Excellent service. Very professional staff. The whole process was explained in advance which put me at ease. All my questions were answered thoroughly and I highly recommend House of Hearing in East Kilbride.
3 mars 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review, David. We're so glad to hear you had a positive experience with us in the East Kilbride clinic and we look forward to seeing you again soon. ^CW
The staff at the Edinburgh HoH are…
The staff at the Edinburgh HoH are fantastic. They are helpful, kind and patient.
18 février 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review, Lindsey. We're glad to hear you had a positive experience with the team in Edinburgh and we look forward to seeing you in clinic again soon. ^CW
Would totally recommend
Seen promptly by friendly professional clinician. Reviewed and amended my hearing and aids. I would trust my treatment 100%
25 février 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review. We're glad to hear you had a positive experience with the team in Morpeth and we look forward to seeing you in clinic again soon. ^CW
Réponse de House of Hearing
Thank you for taking the time to leave your review, Tom. We're happy to hear that you had a positive experience with Gavin and the team in Hamilton and we hope to see you in clinic again soon. ^CW
I cannot speak Highly enough about the…
I cannot speak Highly enough about the Staff in Hamilton,
They are so Professional, Knowledgeable and put me at ease from the moment I entered the Clinic .
Special mention to Gavin for talking me through all aspects of the process in a Calm and Reassuring manner .
Thank you 💙
4 mars 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review, Elaine. We're so glad to hear you had a positive experience with Gavin and the team in Hamilton and we hope to see you back in clinic again soon. ^CW
Friendly welcoming and knowledgeable…
Friendly welcoming and knowledgeable staff
3 mars 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review, Thomas. We're glad to hear you had a positive experience with us in Hamilton and we look forward to seeing you in clinic again soon. ^CW
Excellent service
Excellent service. Very friendly. A real difference now that the wax has been removed. Highly recommended
3 mars 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Galashiels. ^CW
Excellent
Expertise, explanation, guidance on most suitable model. Ongoing care part of service.
25 février 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review. We're so glad you had a positive experience with us in St Andrews. ^CW
Excellent hearing Care from a friendly…
Excellent hearing Care from a friendly team.
18 février 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Hamilton. ^CW
First class service
Both my wife and myself visited House of Hearing - my wife , to check on hearing aid supplied previously and myself for earwax removal. Very professional help, treatment and explanation of events. Having been customers of H 0f H for several years, have no hesitation recommending them for first class service and attention.
24 février 2026
Avis spontané
Réponse de House of Hearing
Thank you so much for taking the time to leave your review, Colin. We're so glad to hear that both yourself and your wide have enjoyed your service with us in Morpeth and we look forward to seeing you back again soon. ^CW
Professional and courteous service…
Professional and courteous service always.
3 mars 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review, David. We hope to see you in clinic again soon. ^CW
Réponse de House of Hearing
Thank you for taking the time to leave your review, Liz. We hope to see you again soon. ^CW
Terrible customer service service poor quality product
We have paid £3500 towards hearing aids that haven’t worked well so we have sent them bacj to be repaired and now they won’t return them until we have paid in full which we cant affird as was paying in installments and my husband has no hearing aids and we have wasted all our savings. Terrible customer service and this company has promised an excellent service but havent delivered - i would say avoid and go nhs - better quality
3 mars 2026
Avis spontané
Réponse de House of Hearing
We are very sorry to hear you feel let down and frustrated, our aim, as stated in our conversations with you last week, is very much to reach a solution and to get your husband hearing well again.
We will try to contact you again but please contact us on 0131 220 1220 and we can work to resolve the outstanding issues as soon as possible.
Kind regards,
The House of Hearing team
Friendly and caring service
My 87 year old mother’s NHS hearing aid tubing broke and although this is a private ENT clinic in Morpeth, they were so helpful by providing much needed replacement tubing, where other places did not help at all. Many thanks indeed, you saved the day! Very caring and friendly service.
24 février 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review, Marie. We are so glad that we could help get your mother hearing properly again and that her hearing aid tubing was set right. Please do give us a call if there's anything else we can do to help. ^CW
After a horrible experience at a…
After a horrible experience at a pharmacy in December to have wax removed, I have finally got hearing again. The experience was amazing, procedure carried out by Debbie and I will continue to go through House of Hearing in Hamilton from now on. Thank you Debbie.
18 février 2026
Avis spontané
Réponse de House of Hearing
Thank you for taking the time to leave your review, Anne. We're so glad to hear that you had a positive experience with us in Hamilton and we're glad to hear that you're feeling the benefit of the Earwax Removal service. Please do pop in to see us again and do let us know if you experience any other ear issues we can help you with. Thanks ^CW
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