No refund despite proof of tracking! Absolute scam. I ordered an item from Debenhams that was supplied by this company. I returned it because it didn't fit and sent them screenshots of both the posta... Voir plus
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I needed some help regarding my lost package and Haxton Gal helped me a lot. They went an extra mile and posted my parcel to Klass, which was sent to them mistakenly because of Debenhams fault. I real... Voir plus
L'entreprise a répondu
So happy with the Hoxton gal’s customer service, what a great experience after problems with another online company. I am really pleased the way my query was dealt with by Asli, who responded promptly... Voir plus
L'entreprise a répondu
Hi, this product was sent back as the colour was not right, I have sent several E-mail with proof if posting but I keep getting failed E-mail doesn't exist, I bought through Debenhams who haven... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hoxton Gal elegantly combines the classical chic and the modern sophistication every woman seeks in their daily life. With a young and fresh approach in mind, we introduce playful flairs of wild prints to timeless class.
Coordonnées de contact
London, Royaume-Uni
- +44 7961 938041
- orders@glrfashion.com
- hoxtongal.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 32 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Refund due re: return
Spoke with Asli, in customer service about a return I had made and not received a refund. Within 24 hours of sending an email Asli, responded and sorted it out. An excellent customer service agent.

Réponse de Hoxton Gal
I had made a mistake returning goods…
I had made a mistake returning goods and contacted ‘Asli’ ( from customer care) who not only understood my situation but quickly, with care and compassion contacted the necessary department.
Thank you so much for making what for me was a dead end into a complete journey .

Réponse de Hoxton Gal
Best dress ever!
Best dress ever! I’ve heard this brand from my friend and ordered a couple of items just to see. Well, I am totally surprised & fascinated how good the quality of the products are!! The fit, the color, the quality absolutely amazing…

Réponse de Hoxton Gal
My first time ordering from Hoxton Gal…
My first time ordering from Hoxton Gal and I was really impressed. Love my new blouses! I received many compliments about the chic and modest design. Great colours plus the sizing was perfect . Delivery also prompt which is something I really value. Thank you Hoxton Gal , I’ll be back!

Réponse de Hoxton Gal
Amazing quality and collection
Amazing quality and collection. I am so happy about the customer service. Very recommended.

Réponse de Hoxton Gal
Poor quality and fit
Poor quality and fit. Sorry but won't be purchasing again ....

Réponse de Hoxton Gal
Exchange and refund successful
Ordered size 16/18, unfortunately blouses were too large. Exchanged them very easily and quickly for 12/14. Very happy with product and service. Was incorrectly charged for postage which was refunded.

Réponse de Hoxton Gal
I love the style of Hoxton Gal tops but…
I love the style of Hoxton Gal tops but cannot understand why they do not do a size 14-16! A 12-14 is too tight on my bust but the next size up, 16-18 is too big. Why oh why do you not do 14-16 which is surely a common size?!

Réponse de Hoxton Gal
I love my black pantsuit and can wear…
I love my black pantsuit and can wear it to work with a long sleeved top under.Only problem was I was running for the bus and tripped on the trouser leg 🙈🙈🙈🙈🙈😬

Réponse de Hoxton Gal
Lovely top
Lovely top - very elegant & beautiful colour, but fit wasn't great. However, customer services were brilliant, prompt & really helpful regarding a refund.

Réponse de Hoxton Gal
Fit is good but quality poor
Fit is good but quality poor - fabric feels cheap and the seams are full of loose threads & messy edges.

Réponse de Hoxton Gal
Amazing company!
Really lovely designs, super fast delivery and great communication! Would differently recommend!

Réponse de Hoxton Gal
Dress I have purchased from HG was way…
Dress I have purchased from HG was way above my expectations. The fit, quality & delivery time was great. Defn can see myself as a returning customer!

Réponse de Hoxton Gal
Excellent service when I had an issue…
Excellent service when I had an issue with my order. Sorted it out straight away and took my query seriously and kept me updated with regular contact.

Réponse de Hoxton Gal
Highly recommend
I’m highly impressed with the quality and customer service of this brand. I sense a lot of hard work and passion goes into this and i highly recommend.

Réponse de Hoxton Gal
Bought my girlfriend a dress…
Just bought my girlfriend a dress from here. Beautiful quality, and looked just like the photos. She’s really pleased with the style and originality. Big thanks!

Réponse de Hoxton Gal
I contacted the customer service…
I contacted the customer service department via email and they responded promptly and were very friendly and helpful.

Réponse de Hoxton Gal
All products were very high quality and…
All products were very high quality and arrived in a very short time.Thank you Hoxton Gal, I can't wait for my next order😍

Réponse de Hoxton Gal
Best quality
I bought something for my wife, really quality and good price thank you.

Réponse de Hoxton Gal
Thank you for the best service and quality products!
Thank you for the best service and quality products! I’ve purchased 2 pieces and in love with both of them! Fantastic assortment of styles and sizes. Will definitely shop again and recommend to my friends.

Réponse de Hoxton Gal
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