We were helped by 2 Comfort Specialists at the Guiseley branch. Jodie helped us first (I believe she's a trainee but you would never have known). She was very professional and talked us through ev... Voir plus
Établissement
Changer d'établissementOtley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Attentive and informative in the showroom without being pushy. We weren't rushed in to making a decision. Chair delivered quickly by two very helpful and polite delivery men. Not only assembled and... Voir plus
We were made to feel welcome from the minute we entered the store at Guiseley. Staff immediately showed us the type of chairs I required and gave me plenty of time to try out for comfort. A lot of t... Voir plus
Visited Guiseley branch on Fri 7th Aug 2026. Polly was brilliant. Explained which sofas were best for both my posture and my wife's. The explanation made total sense yet we had never had such helpfu... Voir plus
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Fabricant de meubles
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
À propos de HSL Chairs - Leeds
Écrit par l'entreprise
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Écrit par l'entreprise
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Coordonnées de contact
Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, Royaume-Uni
4,9
Excellent
168 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
20 Sept/ 24 Sept Purchase of Burrows Relax Riser Recliner
We were helped by 2 Comfort Specialists at the Guiseley branch.
Jodie helped us first (I believe she's a trainee but you would never have known). She was very professional and talked us through everything and checked the chair was the right one for me.
Unfortunately we had to leave before finishing the transaction so we went back a few days later and John helped us through everything to finish the sale (Jodie's day off). Again John was brilliant and everything was explained in detail including the deals they had on offer.
I'm looking forward to delivery of my relax riser recliner.
Many thanks to Jodie and John.
24 septembre 2026
Avis spontané
Poly and to Richard were great
Poly and to Richard were great
very helpful and expland everything
15 septembre 2026
Jode and polly were great they…
Jode and polly were great they explained everything to us and made sure the chair was the right fit and easy to get in and out of thanks again
6 septembre 2026
Purchase of rise / recliner chair
0We were very happy with the service we received from poly
15 septembre 2026
Avis spontané
Excellent informative sales team would…
Excellent informative sales team would recommend HSL to anyone
31 août 2026
Excellent service
Excellent service, friendly staff and attention to my requirements. Would recommend to anyone.
7 septembre 2026
Avis spontané
Staff were very helpful&had lots of…
Staff were very helpful&had lots of patience. Everything was explained.
25 août 2026
Great and friendly service
We have ordered a Stressless chair from HSL and the whole process was very pleasant. We are very excited to receive our chair and would recommend this shop to anyone interested in Stressless or other designs.
21 août 2026
Reclner review
We were made to feel welcome from the minute we entered the store at Guiseley. Staff immediately showed us the type of chairs I required and gave me plenty of time to try out for comfort. A lot of time was spent choosing the fabric and at no time were we made to feel rushed, even provided tea and biscuits.
Altogether a pleasant experience with knowledgeable staff.
22 août 2026
Avis spontané
Ask the experts
The staff were very attentive and really knew their merchandise. They offered a wide range of fabrics, colours and wood finishes. We didn’t feel pressured to buy and we weren’t rushed. We were made to feel our custom mattered.
17 août 2026
From the initial telephone enquiry to…
From the initial telephone enquiry to the delivery of our rise & recline chair HSL customer service was excellent. The staff are pleasant respectful and very helpful.
12 août 2026
John who advised me was pleasant …
John who advised me was pleasant helpful listened to what i needed did not rush me but gave me all the information
He was what i call old school customer service and i appreciated that. Can't wait for my chair to arrive
9 août 2026
Guiseley HSL ahowroom
Visited the Guiseley shop with my mum to look at recliner chairs. Looked after by John and the manager of the shop very well. John listened to what my mum wanted and was very professional and friendly. He gave us all the information we needed and he and the manager made it an enjoyable experience. We were given time to make our decisions with good advice. We would highly recommend them. Thank you
10 août 2026
Avis spontané
Attentive and informative in the…
Attentive and informative in the showroom without being pushy. We weren't rushed in to making a decision.
Chair delivered quickly by two very helpful and polite delivery men. Not only assembled and checked but went through controls again with my mum and ensured we didn't position the chair too near the wall for reclining function.
All staff were very smart .
3 août 2026
I spent most of the afternoon in this…
I spent most of the afternoon in this store as I wanted to try out many reclining chairs.to ensure that I was making the correct purchase. The store manager was patient and considerate and I never felt under pressure. It was a good shopping experience and I am looking forward to getting my chair.
27 juillet 2026
Visited Guiseley branch on Fri 7th Aug…
Visited Guiseley branch on Fri 7th Aug 2026. Polly was brilliant. Explained which sofas were best for both my posture and my wife's. The explanation made total sense yet we had never had such helpful at previous stores. Polly gave us plenty of time and space to try out the sofas and make our minds up. Much appreciated
7 août 2026
Avis spontané
Service with a smile.
Personalised service, be attentive staff. We were able to browse at will and make our choice at our own pace.
25 juillet 2026
We had a good experience with hsl
We had a good experience with hsl. We we attended to by Polly, She was really knowledgeable about all products available. I have a mental health issue and she was very helpful in me choosing the right fabric for our footstool. She was patient and didn't put any pressure on us. We came out really happy and satisfied with our visit. We would recommend the store to anyone wanting quality furniture and great sales advice. We will be returning again in the future. Also good prices, lovely clean showroom. 1st class service. Thank you 😊
31 juillet 2026
Avis spontané
HSL Guiseley the place to go!
A gentleman named Graham showed us the rising recliner range and explained in great detail all the features of the range.
We then went onto trying what he thought was my correct size and I could not believe the difference it made to me getting up out of a chair. So we then went onto discuss various materials and of course.prices.
We then made the final decision to purchase two chairs and are so pleased with our choice.
21 juillet 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.