HSL Chairs - Leeds Avis 

Warm welcome and assessment of our requirements by Richard.
Tried several sofas and fairly soon found one that was ideal for us.
Good explanation of additional add ons and delivery options.
Nice to find a quality sofa made locally in Batley

Richard at Guiseley was very friendly and took time explain the various options . We returned the next day and placed an order . Job well done.
Jenny Shires

My wife and I were looking to purchase a couple of reclining chairs and visited HSL. We were met by John in Guiseley and he was extremely helpful and very professional but, just as importantly for us, wasn't pushy at all and listened to what we were actually looking for. We purchased two new recliners. Thanks, Phil and Ange Bell, Leeds.

We purchased a chair for my Nan and John was excellent from start to finish. Very patient and helpful throughout. Thank you!

Bought a chair a few months ago the back of the chair below the headrest has gone in hence the fabric is all creased i don't think they have put enough filling in alot of money it cost me and it's not up to standard

Damion&Carl sent a message to say they where close by arrived with in ten minutes of receiving message. They unpacked chairs assembled the legs and took all rubbish with them.So all in all excellent job.

On arrival at the Guiseley shop we were immediately greeted by John who introduced himself and enquired our names and what was the purpose of our visit.
He took us to the specific rise and fall chair we wanted to see and try for comfort He checked the fit for me and explained all about the operation of the chair. Unfortunately for me that chair just had a single motor and was not able to perform the lift but John said that the chair also came with a second motor giving it full choice of positions.
John took us to see an alternative chair which he recommended with 2 motors. We very much liked the alternative chair and after doing the full fitting routine he confirmed our choice. John also said that he choice of material we went for meant that the chair was in stock and could be delivered in less than a week.
We competed the purchase after a very welcome cup of coffee provided by the Manager of the store.
Upon arrival at home we were pleasantly surprised by a call from HSL’s delivery arm that chair would be delivered i just 3 days!!!!
Superb service from HSL and we would recommend them to every one

Michelle in Guiseley branch very helpful. Guided me to the right chair with no pressure

Easy proccess in buying a new Stressless chair and footstool.
Will consider using them again when making a purchase of furniture.

Finally delivered after delays, end of September, the chairs is as expected, but got sick of constantly harassing me for payment of the balance. They wanted payment even though is was not delivered by their supplier and could not advise a delivery date.
I buy new furniture regularly and have never had to pay balance before it was ready for delivery.
Delivery team were great, but I'm afraid I will not be ordering from HSL again.
I would also reduce the star rating to 3 stars.

I went to the Guisley store and was very impressed, I was warmly greeted, I went with the intention of looking for a chair that I could sit in that supported my back and I met one of your sales assistant , I think she was called Polly and was only 4 foot nine like myself , pollywas so very very helpful and knew exactly which chair would be most suitable for me, not only that she told me what to look for , how my feet should be , where my body should be in the chair. I had no idea so much had to be checked .
I now have my new chair and it really is perfect. The manager and Polly ? could not have been more helpful. They were very very good.

Thanks to John at Guiseley for helping us to choose our new chairs, which we’re delighted with!

Great service all round from showroom to warehouse to delivery. Good friendly advice, really looked after us.
Delivery guys Paul & Stan were in and out in no time.
Thank you for a lovely sofa bed.

Excellent service from John at Guiseley today my mum went away a very happy customer and looking forward to receiving delivery of her chair

Very helpful and informative re the right chair for me.

The sets were friendly and did not rush us. They explained everything carefully.

The staff were very friendly and helpful.

A wonderful experience choosing riser recliner chairs for my parents. Sue at the Guiseley store really knows her stuff! She’s knowledgeable, helpful and made us feel at ease, and all without pushing you to buy something that’s not going to really suit you. My parents came away feeling very pleased to have finally found chairs that they can feel comfortable using for many years to come. Looking forward to their arrival.

Fantastic service from this company. my new custom made chair is great and was delivered by Craig Lee and a colleague. Both very polite, friendly and efficient.