HSL Chairs - York Avis 

151
•
TrustScore 5 sur 5

4,8

Stirling Road, Clifton Moor, YO30 4WZ York, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience end to end. Both in store and with delivery team. Sofa arrived way ahead of planned delivery date - with plenty of warning - chaps delivering ( Alex and dene) were incredibly polite a... Voir plus

Noté 5 sur 5 étoiles

From start to finish the staff at HSL were knowledgeable and helpful, not at all pushy leaving me to wander around the store to try different chair models. On the day of delivery I was contacted by Al... Voir plus

Noté 5 sur 5 étoiles

Amazing service from beginning to end. So pleased with our chair and Craig and Lee who delivered it and explained everything to us. Would thoroughly recommend this company. Thank you.

Noté 5 sur 5 étoiles

From the moment we walked into store (Clifton Moor York) I was impressed. The lady who served us was delightful. I’m so sorry I can’t remember her name. There was absolutely no pressure to buy. We did... Voir plus


À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Fabricant de meubles
  4. Fournisseur d'équipement de mobilité
  5. Fournisseur d'équipement pour personnes handicapées

À propos de HSL Chairs - York

Écrit par l'entreprise

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Écrit par l'entreprise

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Coordonnées de contact

  • Stirling Road, Clifton Moor, YO30 4WZ, York, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

151 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(151)

4 398 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience 😄

From the moment we walked into store (Clifton Moor York) I was impressed. The lady who served us was delightful. I’m so sorry I can’t remember her name. There was absolutely no pressure to buy. We did get a quote, I wanted a single bed that moved. I ordered the bed about two weeks later. I was kept well informed as to the progress of the bed. It was delivered yesterday. Chris who delivered the bed was a star. Chris and his colleague set up the bed. When that was done , Chris went through everything with me showing me how to use the controls, explained the drawers. Chris was charming . My whole experience with HSL was really positive. I would not hesitate to use them again. I would definitely recommend HSL.

13 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience end to end

Great experience end to end. Both in store and with delivery team. Sofa arrived way ahead of planned delivery date - with plenty of warning - chaps delivering ( Alex and dene) were incredibly polite and got straight to it. All done in 30 mins. Excellent experience.

30 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from all the staff at HSL…

From start to finish the staff at HSL were knowledgeable and helpful, not at all pushy leaving me to wander around the store to try different chair models. On the day of delivery I was contacted by Alex 30 minutes before they arrived. Both Alex and Shane quietly and efficiently installed my furniture and advised how to use the remote control. An excellent company to deal with.

21 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

The York show room is very good .

The York show room is very good with good parking.
All the staff are very knowledgeable, helpful and friendly. The service was really good and a good delivery team who keep you well informed.

7 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Recently purchased the Riser Recliner…

Recently purchased the Riser Recliner Chair online for my mum... it was a great service , HSL kept in touch to keep us updated ... delivery man Craig was exceptional. He set it up and showed mum.how to use it ... and she absolutely loves the chair... its very comfortable, exactly what she wanted.

7 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

The experience of trying then buying was easy

The experience of buying an HSL chair was very easy. We visited the York showroom and met by a consultant. She asked our requirements and showed us several different models. She checked out height and guided us to the right size. She talked us through the pricing and process of manufacturing,timing and delivery. Each chair is made to order and we were very happy with the whole experience of viewing .
Cannot praise the staff for the care and consideration.
Now looking forward to our delivery very soon

15 août 2026
Noté 5 sur 5 étoiles

Putting a flyer through our door was a…

Putting a flyer through our door was a help as it informed us of you. We found the shop and parking easy. The staff were all very knowledgeable about the products, helpful on fit for the chairs and not pushy. We were offered a cup of tea etc which was a help when you come a distance. After 3 visits we decided on the chairs we have ordered and look forward to using them. Thank you for your help.

29 août 2026
Noté 5 sur 5 étoiles

Good friendly well informed staff…

Good friendly well informed staff member.Very helpful.

18 août 2026
Logo de HSL Chairs - York

Réponse de HSL Chairs - York

Good morning,

Thank you for taking the time to leave your review, We are glad to hear our staff provided such helpful and informative service. You have kindly provided me with your order details to make contact with you to discuss how we could have improved the service with only receiving a 1 star rating.
Kind Regards
Lauren Elliott
Customer Care Manager
lauren.elliott@hslchairs.com

Noté 5 sur 5 étoiles

Great customer service

As soon as we arrived in store we were greeted by Kerr. He was very helpful explaining and showing us lots of different options for my elderly mum. We were only planning on looking however we ended up purchasing a chair that he measured to her size. He explained the full process right through to delivery and receiving the chair. Great service thank you. 😊

28 août 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus