PARCELPOINT Avis 

I had asked for the proper pick up address plenty of times but not a proper response got from your side. I also have searched the related news agency on google but did not find it. Please mention the pick up address properly for help. Thank you

Regents Park News (QLD) was a great drop-off experience! Thanking me and letting me know it would be returned ASAP

Terrible parcel drop-off experience. Initially refused to accept my parcel without a printed label, forcing me to go home and print it. When I returned the next day with the required printout, the staff member refused to provide confirmation that he had accepted the parcel. Upon politely requesting confirmation, he pushed the parcel back and rudely suggested I take it elsewhere if I didn’t trust him. Extremely unprofessional.

The parcel point in Campbell newsagent Marion S.A is good. Employees are friendly and courteous.

I dropped off an item to the Kennards Brookvale location to be returned to the retailer, and after a week, the item is still waiting for collection. Considering this is a parcel being sent back for a refund, it doesn’t look like I’ll get my money back for a good month or so.

I do not understand AI speak. It has taken me 3 days and multiple attempts to get a pin sent to my phone.
Very stressful. And I have not much adrenalin to spare.
However, I have a certain amount of satisfaction by finally getting the PIN. The BOT never allows for common sense inquiries. A real person on the phone would be able to save me 3 days of distress.

WARNING!!!!!! SCAMMERS DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!!!!!

I'm going around in circles - I need to speak with a real person not a bot

so confusing. No info left in letterbox. no one answering the phone from the number in email sent to me asking to call that number. Now sending me pins to use to collect my item yet still no idea where to collect from

A collection point for my parcel was not given but a PIN number was sent! Where am I supposed to collect my parcel?

Really hopeless, it’s been more than 3 months lost my parcel after handed over to this parcel point, and still no any update or investigation on it, really disappointed and poor customer service.

No waiting to drop off pleasure to drop off there.

I still don't have Pin details for my pick up point!!!

The Australia Post recipient of this PArcel Post point was hopeless and rude. HAd no idea that Parcelpoint was even a thing, made me buy a box, pay for tape, print out my own label, all the things that every other PArcel Point I've ever used didn't. Won't be using them again!

i still have NO address for collection location.

The parcel point l dropped my box scanned it and that was that. Total time in shop 30 seconds. The lady was happy and efficient. Great job 👏 👍

Sent my package 15mins from house I'm in a built up area where local post would deliver even 100k away.

The staff at Dee Why Pharmacy were really helpful as I misprinted my label at the local library & needed a new one. They even gave me some packing tape to stick it on. This was above & beyond the service & really appreciated.

If I could rate you a zero I would. Very very poor service. I have been waiting for so long for this delivery and no notification was given. I have been home and I heard no door bell. Now when I go to have a look it's been sitting there waiting for a collection point. I have not received any notification at all. Very Very poor. I'm surprised you are not out of business. I will not be ordering anything online from Myer anymore since they use you as a courier service.