PARCELPOINT Avis 

Hopeless service, been waiting for 5 days for parcel pickup location. No phone number, only virtual chat option offered.

I just want to know where my collection point is!! The courier didn't even knock on my door, left a card with no details on it and I was home.

This is review for 65 Anthony rolfe Gungahlin hubbed services by Bright Drycleaners. The worst customer service I receive three times in a row. The owner staffed at the return point is very rude and rather than providing a good customer service, he dictates customers for each step very rudely like you can’t keep all the packets at the counter top until he is finished scanning which also you have to recite return id for hime and he will type in the system. Even he has big counter and its all empty but you are not allowed to keep other parcels which you want to return at the same day. When he is done entering in the system, he will ask customers to drop it whereever he wants and that very rudely with no polite words. He is racist with asian communities but nicer with Aussies.
When I provided his review on the website then he again commented very rudely that I shouldn’t review there. Worst customer service by this rude mannerless man.

as a first time online purchaser needing to return items Zi found it Efficient and straightforward with good information supplied at each step.. Thankyou for the work that has gone into the system to make it so.

from 21.03 to now 26.03 the package is being "processed for collection". Where is the collection point?
When can it be collected?
it should have been left in our lobby as multiple other Amazon deliveries.
Very disappointing.

Great service so quick and easy! Lady that served me was wonderful.

Omg that was soooooooo easy. Got off the metro, had my label printed and the lovely guy scanned and even taped everything for me..I was in and out in less than 30 secs.

Absolutely simple drop off procedure. Now await delivery confirmation.

Very slow delivery after arrives in Perth.
Obviously no staff work weekends as no movement on weekends. But after arrival in Perth over one week still not delivered for click and collect
It’s been 2 days it’s said out for delivery. And still not delivered.
Not impressed.

Really friendly and helpful staff at Foodworks Pottsville

As I live in Gawler East having a close drop of point was very convenient the person behind the counter was very helpful

The young man who served me was very polite and provided assistance with a big smile. I'd go back there any time if I needed to return a parcel!

Pathetic company! Lost my parcel and now they can’t track it, avoid them completely!

Took three tries and a 20 minute 1300 phone call to get someone to accept the package, despite following the instructions. Sloppy company, use auspost or reputable courier if you have to option.

DON'T deliver to Collection point 1.6Km from my unit door, and expect me to limp there to do your job!

Instead deliver (as Authority to Leave states) beside my front door and ring the bell....other courier companies do so WHY can't you?!?

Thank you!
Peter Groom
CPWXBU************
P.S. "CouriersPlease is committed to becoming Australia’s preferred E-Commerce courier service delivering exceptional customer experiences"
(haha!)

I did not receive any notification that the parcel was sent to a pick up point, nor did I receive a pin. I hope my parcel is still there as it is weeks late!

No one can tell me where my parcel is! The tracking for my parcel hasn't been updated. I've emailed hubbed. They have told me its been delivered - but I don't have the parcel. I have asked Hubbed where it was sent to - Hubbed have gone silent and not responded.

Received email at 1.46 pm to say “Sorry we missed you!”, but I have been at home all day and nobody came to the door, and there was nothing in the letterbox.
Next, received an email at 2.20 p.m. saying my item had been delivered to a collection point and “you will receive an SMS shortly with the details you need to collect you order”.
No SMS followed so, under the “Need help?” section, I clicked on “I didn’t receive an SMS with my PIN number” and was transferred to a web page stating “404. Whoops, we could not find the page you want. It might have moved.”
VERY frustrating!
I eventually got a PIN through the Help Centre.
What a bundle of faults - I WAS home and the parcel didn’t need to go to a collection point, no SMS with PIN sent, and when help needed was sent to a 404 error page.
Not happy at all. Very poor service.

I am in ACT trying to collect a parcel which was sent to a collection point instead of being delivered. Tracking info tells me the parcel has been returned to Couriers Please in NSW. I in put the tracking id and was told I need a collection PIN and id to collect. I have those, but I HAVE NOT BEEN TOLD WHICH COLLECTION CENTRE HAS MY PARCEL and my attempts to find out out are thus far futile. Not happy.

My local Hobbed is great,friendly fast and effective great service