I have been shopping with Huckberry for years and they have always provided great products, customer service and range. It's also the small things like getting notes, stickers and post cards with pu... Voir plus
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I highly recommend Huckleberry products. The quality, attention to detail, and overall experience really stand out. Everything feels thoughtfully designed with the customer in mind, and it’s clear tha... Voir plus
The customer service is amazing and one of the best I’ve experienced. The products are top notch and Huckberry stands behind them. Also, the shipping is fast even with me being stationed in Germany.
Each item I have bought from huckberry has been quality and exactly as described. I love the 365 pant the most. Their website is well doe and easy to use as well. Their communication on shipping is... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Huckberry is an independent online retailer and magazine for those who love adventure. We're a team of 80ish based in Austin, Texas with offices in San Francisco and Columbus, Ohio. Over a million and a half young, active professionals trust us as their leading resource for emerging brands, gear, and lifestyle inspiration.
Coordonnées de contact
Austin, Etats-Unis
- 1-855-325-8998
- support@huckberry.com
- huckberry.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 15 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Stellar customer service
They have the best selection of products, top quality, great price and always a stellar customer service!
Overall good experience
Seems to be a good company with good intentions. The product that I kept was excellent in construction and the suggestions for getting a correct fit were detailed and useful. The return policy is excellent and is appreciated. The return instructions during the initial return may have been complete but a week later, when I was able to initiate the return and I could not remember the details such as: 1. Do I need to package the items? 2. do I need a label or will one be provided by the shipper? 3. If I need a label, where do I get one? All that I had was a QR code that told me nothing about packaging requirements. The website FAQ or return policy sites did not provide any help in this regard. I was able to contact customer service via email and got a very personal response 40 minutes later. Great job there!
A small matter for shipping my order…
A small matter for shipping my order came up, mainly from the shipper. As I had paid for expedited shipping I requested to bee compensated. They did that and more immediately upon being notified.
Easy return with no beating around the…
Easy return with no beating around the bush. Good customer service!
Great service!
Quick Response from Customer Service
Sent an after-hours email to customer support re: an item that was out of stock and received a response within an hour informing me of when the item might be back in stock.
Had a package arrive missing one item
Had a package arrive missing one item. The bag had been cut and re taped together. Contacted huckberry support by email on a Sunday. Within a short time frame that same day they had ordered and sent a replacement. Prompt and efficient.
had unique style of clothing
had unique style of clothing. could feel the attitude of their approach to style/ comfort/ confidence
Makes clothing shopping online easy
Huckberry's customer support takes all the uncertainty out when purchasing clothes online.
I ordered 2 pairs of jeans that didn't quite fit the way I wanted. The returns were just as easy as Amazon's and they offered recommendations based on my size. The responses were fast but detailed.
Great Products & great customer service
I’ve purchased from huckberry several…
I’ve purchased from huckberry several times over the years. I have a LOT of questions before I make a purchase. They’ve always been very patient, informative and prompt in their responses. Will definitely make another purchase once my budget recovers!
Great customer support
Great customer support, fast and responsive. I keep coming back for more products because the company offers great curated products and has excellent service. Recently had a product under warranty have a material failure and it was replaced quickly without having to jump through a bunch of hoops. I recommend the website to my friends all the time.
Excellent customer service.
Every product I've purchased through Huckberry has been great. I've come to trust the quality of their products and when I've needed assistance from customer service, they're always quick and responsive. Much unlike other businesses, Huckberry's small team is hands-on and focused on the customer's satisfaction over all else.
Super quick response
Super quick response. Great communication. Incredible resolution to the issue. More than exceeded my expectations. For what it’s worth I’ve been a customer for years and this is the first time I’ve had an issue.
The customer support was understanding
The customer support was understanding, respectful, comprehensive and responsible. They were efficient in their responses and actions.
Great quality clothing and wonderful…
Great quality clothing and wonderful customer service!
Always accurate stock amounts
Always accurate stock amounts. Fair pricing and quick shipping.
Superb Service and Help
#Jhon replied to my query pretty immediately and on the weekend, no less. He was very informative, professional and gave excellent help with my order. Everyone at Huckberry has been incredibly responsible. I can't recommend them enough. Gems all the way down.
Dr. J. Glascock
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