Huella Avis 

147
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am happy to support clean beauty and Huella makes wonderful polishes that make me feel confident that I am using less harmful chemicals on my nails. I have noticed I have better nail health using Hu... Voir plus

Noté 3 sur 5 étoiles

I loved the rich & shiny texture of the opaque colors. It glided on easily, no streaking & dried quickly. After a week, its holding up very well. The sheer, unfortunately, was very streaky no matter... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Color was great! Exactly as pictured, it took me 3-4 coats to get even coverage. Clear coat dried hard and kept nails protected for several days. Manicure polish began chipping on day 5 (which is to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had nail polish sensitivities in the past so I decided to try a less toxic approach. The Huella quick dry topcoat is fabulous. It dries quickly and the shine lasts and lasts. I have gotten so... Voir plus

À propos de l'entreprise

  1. Entreprise de cosmétique
  2. Fournisseur de produits de beauté

Écrit par l'entreprise

Our ethical nail lacquers are a cleaner alternative without sacrificing luxury and HUE. Huella Nail Lacquer is professional nail care that is vegan and cruelty-free.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

147 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(147)

25 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Unsatisfied

I ordered two polishes which was an error. Thought I was getting the remover. Emailed within seconds of realizing what happened. They couldn't stop my order. Now I'm stuck with two fingernail polish colors that I really don't like after trying it! I don't think I'll be ordering again. Plus two coats on this nail polish doesn't work all that great.

13 juillet 2024
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Réponse de Huella

Margaret, we are sorry you are unsatisfied. Your order was made on late on Friday evening after our team had left for the weekend. The warehouse team arrives early on Monday to fulfill weekend orders. As an indie nail polish brand, we can't staff 24/7. So, by the time our customer service team came in, your order had already left the facility.

We are happy to extend to you our top coat which makes a huge difference in the performance of the polish.

Noté 5 sur 5 étoiles

Leaky nail color

I order two colors, a base coat and a top coat but my order came with a polish that had leaked. I emailed them to let them know that it had happened and Brenden responded within 7 minutes of my email. He was friendly and placed a new order for the polish that came with the issue, no questions asked. That was 7.9.24 and I received the replacement today, 7.15.24. Overall, I am very satisfied with Huella and will continue to purchase polish from their site.

9 juillet 2024
Avis spontané
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Réponse de Huella

Thanks Kieara! These reviews remind us of why we love to come to work! Thanks for supporting indie nail polish!

Noté 1 sur 5 étoiles

It has been almost 1 month and I…

It has been almost 1 month and I haven’t received any notification about my order. I emailed customer service about it and haven’t heard back.

5 juin 2024
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Réponse de Huella

We've reached out directly to Sabrina. She had ordered right as we were transitioning to a new warehouse. For her order and other orders during this time—we offered a discount and a timeline for the delay to process orders.

Unfortunately this transition took a bit longer than expected. But we made contact to Sabrina where we shipped a free color and top coat for the added delay.

Noté 1 sur 5 étoiles

This polish chips easily

This polish chips easily. Within 3 days it was chipping. It also comes with a plastic “diamond” type decoration on top that is pointless and will just end up trash in the ocean. Very disappointed. Will not buy again.

22 avril 2024
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Réponse de Huella

Hi Lydia, We are so disappointed that you did not have a good experience with our Nail Lacquers. We would love if you could email us at hello@huellabeauty.com so we can try to troubleshoot with you so that your polish will not chip so easily. We are sorry you do not care for our crystal caps that can be used for a finger rest. We are more than happy to send the products without the crystal caps if you prefer. We hope to hear back from you soon. Have a wonderful day.

Noté 5 sur 5 étoiles

Great communication and updates on my…

Great communication and updates on my package. And it arrived so well packaged and so cute! My daughters love all the colors we got.

22 avril 2024
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Réponse de Huella

Hi Gabi, We are so happy to hear you were satisfied with your order. We hope you love your products! Hope you have a wonderful day. Best Regards, Huella Team

Noté 5 sur 5 étoiles

So far so good!

I love the color of my new polish, but especially that it is a cleaner option. I've had it on my toes for over a week, and it doesn't have any chips and still looks good. I'd definitely buy again, and have recommended it to my daughters.

15 avril 2024
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Réponse de Huella

Hi Nicole, So happy you are satisfied with your items. We love to hear your feedback! Have a wonderful day! Best Regards, Huella Team

Noté 3 sur 5 étoiles

I appreciate that it is vegan and non…

I appreciate that it is vegan and non toxic. This didn’t last 2 days for me. I used both the base coat and top coat.

26 avril 2024
Avis spontané
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Réponse de Huella

Hi Rachel, Thank you so much for taking the time to leave a review with us. We are so sorry you were not satisfied with the longevity of your mani. We would love to get the opportunity to troubleshoot with you so that you have a better outcome. Could you please e-mail us (hello@huellabeauty.com), so we can help you out.

Best Regards,
Huella Team

Noté 1 sur 5 étoiles

Doesn’t work for me.

I used the base coat and applied the color. It just doesn’t work for me. I could not get consistent coverage. Unfortunately I cannot return these products so I will pass on to a friend to try.

1 mars 2024
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Réponse de Huella

Hi Donna, We are so disappointed that you are unsatisfied with your products. We would love for you to reach out to us so we can trouble shoot any issues you have and do our best to make the situation right. Please e-mail hello@huellabeauty.com. We look forward to hearing back from you.

Noté 5 sur 5 étoiles

The best nail products

This is the best nail polish I have used to date. Everything is very thoughtfully done. The shape of the brush, cute bottle aesthetic, impeccable clean nail formula and the dry time. I always get compliments on nails. Make sure you grab a top coat! Throw your old toxic crap out and start growing a clean nail polish collection♥️

20 février 2024
Noté 1 sur 5 étoiles

Asked me to rate but I haven’t even…

Asked me to rate but I haven’t even received my order yet!!!!!

20 février 2024
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Réponse de Huella

Hi Cait, We sent you an e-mail regarding this. We are sorry the post office picked up your order but did not scan it and misplaced it. Please reply back to our e-mail at your earliest convenience. We are so sorry you did not receive your order yet at it has been 7 days.

Best Regards,
Huella Team

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