Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Jeg kjøpte en "nybrukt" telefon hos Hulii via Finn.no. Straks jeg hadde hentet telefonen og satt inn sim-kortet, hang telefonen seg. Er første-pri når man selger brukte telefoner, er at de skal funke... Voir plus

Noté 2 sur 5 étoiles

The poor rating is for customer services. I bought a phone 4 months ago and is still under warranty. There is a problem with the motherboard apparently.I have been trying to contact customer services... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Are tied in with Ozmobile and sent me phone when was told getting a refund as they did have phone they advertised. Sent phone back as didn't need 2 phones a month later still trying to get refund, and... Voir plus

Noté 2 sur 5 étoiles

Phone came really quickly and works really well. Couldn't tell it apart from a new phone. The only problem is that it over heats a bit. Not sure if that is just a problem with the individual phone o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de téléphonie mobile

Informations provenant de diverses sources externes

Hulii is changing how the world purchases electronics. Acting as a trusted bridge between consumers and refurbishers, Hulii is on a mission to provide a smarter alternative for purchasing renewed devices.


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

182 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,5

Tous les avis

(182)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Iphone6

bought iphone6 not happy with the product

15 juillet 2019
Avis spontané
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Réponse de Hulii

Hi Mohammed, really sorry to hear you're not happy with the product. It seems that this is the first we've heard of it. We're raising a ticket to discuss further.

Noté 5 sur 5 étoiles

I bought an IPhone 7 in Perfect…

I bought an IPhone 7 in Perfect condition and was pleasantly surprised with the communication I received. Hulli notified me the process step by step until it arrived at my doorstep. The postage was so quick and when it arrived they were correct. The IPhone 7 even though it was refurbished was in perfect condition.
Excellent Customer Service.
Thank you Hulii

15 juillet 2019
Avis spontané
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Réponse de Hulii

Excellent to hear David, thanks so much!

Noté 3 sur 5 étoiles

I paid for express post And it took 6 days

I paid for express post in which it said it would come between 2-4 days but instead it came 6 days later, otherwise my purchase is in good condition and I’m happy with it.

15 juillet 2019
Avis spontané
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Réponse de Hulii

Hi Ariel, sorry to hear it, we're raising a ticket to look into this. We'll be in touch via email. ✉️

Noté 5 sur 5 étoiles

Received phones in good condition and…

Received phones in good condition and the shipment was smooth - good customer experience

15 juillet 2019
Avis spontané
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Réponse de Hulii

That's what we're aiming for, thanks AD!

Noté 5 sur 5 étoiles

Excellent - exactly what I wanted

Excellent - quick and exactly what I wanted and ordered. Thank you - cheapest available and great quality.

12 juillet 2019
Avis spontané
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Réponse de Hulii

Thanks Karen, buying renewed not only helps reduce e-waste but is also great value for money! Hope to see you again. 👋

Noté 5 sur 5 étoiles

Thank you Hulii

I was really excited that there is this trustable platform where you can safely buy refurbished phones online. When I called the phone number I was really happy with how helpful the man was - he told me everything I needed to know, from what he had in stock, to what the purpose of this new website is. I’m thankful with how professional their service is, with the well presented, easy to navigate website, and very nice (and aesthetic) packaging, and the products and levels of quality that they offer. I had bought a phone as a surprise for my mums birthday, and I was so happy with how affordable Hulii makes it, the range they offer and how impressed my mum was (and she is probably the biggest skeptic of online products out there).
I’m truly really grateful I was able to get this for my mum and will definitely keep Hulii in mind for the future. (I have already recommended it to many friends).
Thank you Hulii!

4 juillet 2019
Avis spontané
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Réponse de Hulii

Fantastic to hear Abigail! Appreciate the detailed review. ☺️

Noté 5 sur 5 étoiles

Very fast delivery and the phone is…

Very fast delivery and the phone is really like a brand new one! Definitely worth the buy considering it is sold at such a low price!! Thank you Hulii :D

4 juillet 2019
Avis spontané
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Réponse de Hulii

Thanks Lily, look forward to seeing you again soon! 😃

Noté 5 sur 5 étoiles

Won me over, thanks hulii!!

Was a bit sceptical at first due communication issue, but Seb from management more than made up for the initial shortcomings. The phones arrived quickly(express post) and I was delighted with them both. They were better than described (ordered perfect condition) looking and performing like new phones. Very happy . Thank you to Seb and the hulii team, I will recommend your site too anyone that wants a new phone but doesn’t want to pay new phone prices.

3 juillet 2019
Avis spontané
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Réponse de Hulii

Very happy to hear that we managed to win you over Sam, thanks for your kind words! Hope to see you again. 🙌

Noté 5 sur 5 étoiles

I am pleasantly surprised that the…

I am pleasantly surprised that the refurbished phone (6S) which I bought is as good as new.
The screen looks good, and most importantly, the battery lasted a few good hours with intensive game play.
To be frank I don't think I will buy from anywhere else except Hulii again, for any future refurbished iphone!
Keep up the great work guys, :-).

3 juillet 2019
Avis spontané
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Réponse de Hulii

Thanks Vincent, it means a lot! Please help to share with your network. :)

Noté 5 sur 5 étoiles

Not bad

Attentive and accountable when they have the delayed delivery. The product delivered has an acceptable quality.

2 juillet 2019
Avis spontané
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Réponse de Hulii

Thanks Peter, you can most certainly always hold us accountable! Appreciate the positive feedback.

Noté 3 sur 5 étoiles

iPhone 7 has locked Apple ID

While I was very happy with the speedy delivery and external condition of the iPhone I bought for my daughter, upon using the phone the battery looses its charge quite quickly and it is locked to another Apple ID so she is not able to download her music.

1 juillet 2019
Avis spontané
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Réponse de Hulii

Hi Tracey - we're emailing you now to follow up on this. We're very disappointed to hear that this is the case and assure you that we'll help resolve the issue.

Noté 3 sur 5 étoiles

Overall phone condition consider not…

Overall phone condition consider not bad, but the speaker sound distorted, had an obvious buzzing sound when playing the music.
Battery life average.

1 juillet 2019
Avis spontané
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Réponse de Hulii

Hi Teng, we're contacting you now to help with this. Batteries are tested and must perform >85% of original capacity; it sounds like this might not be the case. Also the buzzing speaker is obviously not how we intend for phones to arrive; we will help resolve asap.

Noté 5 sur 5 étoiles

good pricing

26 juin 2019
Avis spontané
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Réponse de Hulii

We do try! Thanks Leo..

Noté 5 sur 5 étoiles

Perfect quality and unbelievably fast delivery

I was searching for a good quality refurbished iPhone 7Plus with affordable price. The price from local phone stores was beyond my budget. I gave a try on Google and found Hulii. I was very skeptic on the offered price initially; after went thru the FAQ, and a web chat with customer service, I decided to give a try. Placed order for Perfect 128GB iPhone 7Plus on Thursday evening, phone picked up for delivery on Friday noon, and I received the phone on Saturday noon. The phone is nicely packed and amazing quality, with few hardly visible scratches. Definitely will revisit if I looking for another refurbished phone.

24 juin 2019
Avis spontané
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Réponse de Hulii

Thanks Kong Woei Ong, that's awesome!

Noté 5 sur 5 étoiles

Highly recommend!

Couldn’t be happier with my Hulli purchase! Phone is in perfect condition and the Hulli service was seamless from the get-go, providing me with an update at each phase following the purchase. Highly recommend!

23 juin 2019
Avis spontané
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Réponse de Hulii

Thanks for the kind words Victoria!

Noté 5 sur 5 étoiles

Very good

Phone in perfect condition, excellent and reliable service

21 juin 2019
Avis spontané
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Réponse de Hulii

Enjoy the phone Andrew!

Noté 5 sur 5 étoiles

It is perfect

21 juin 2019
Avis spontané
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Réponse de Hulii

We think you're perfect Jay!

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