Jeg kjøpte en "nybrukt" telefon hos Hulii via Finn.no. Straks jeg hadde hentet telefonen og satt inn sim-kortet, hang telefonen seg. Er første-pri når man selger brukte telefoner, er at de skal funke... Voir plus
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The poor rating is for customer services. I bought a phone 4 months ago and is still under warranty. There is a problem with the motherboard apparently.I have been trying to contact customer services... Voir plus
L'entreprise a répondu
Are tied in with Ozmobile and sent me phone when was told getting a refund as they did have phone they advertised. Sent phone back as didn't need 2 phones a month later still trying to get refund, and... Voir plus
Phone came really quickly and works really well. Couldn't tell it apart from a new phone. The only problem is that it over heats a bit. Not sure if that is just a problem with the individual phone o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Hulii is changing how the world purchases electronics. Acting as a trusted bridge between consumers and refurbishers, Hulii is on a mission to provide a smarter alternative for purchasing renewed devices.
Coordonnées de contact
Australie
- 03 6118 7190
- hello@hulii.com
- hulii.com
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Love it!
The phone arrived quickly and in perfect condition as requested. Hulii was very easy to communicate with. Highly recommended.

Réponse de Hulii
Hesitant at First
Hesitant. That describes how I felt when I chanced upon Hulii when I needed to get a pre-loved phone. I was afraid this might turn out to be a scam, or the phone will be so worn out, or the battery might not last or...
I chatted with an agent from Hulii on Facebook and the response came within minutes. That assured me to and extent that Hulii is a legitimate company. I rained question upon question on him, and it was all answered promptly.
Upon knowing they have a 14 day no questions asked return policy, I decided to take the plunge and get a perfect condition iPhone 7 Plus. This turned out to be the best decision I’ve made.
The phone came with a nice box from Hulii and wrapped in clear plastic, as though it was new. Because it was a perfect condition phone, the phone looked perfect. I could not find a single scuffling or scratch in the body of the phone. Even the charging port had no visible marks that it was ever used.
If you don’t need a first hand phone, try Hulii. You’re saving the environment, and saving huge amount of money by getting a “used” (or in my case, barely used) set.
Thank you Hulii for making everything turn out right. I’m definitely returning again!

Réponse de Hulii
FAULTY BRILLIANT CONDITION PHONE PURCHASE.
My phone did not work well. It does not answer calls well (or at all, phone keeps ringing, screen shows call connected, cannot communicate with caller). Can't dial calls same happens above. Phone freezes. Need to turn off and on to make a call to stop the phone from glitching or freezing. I would like my money back and I'm about to embark on this mission.
On contacting Hullii they are happy to received ph back for repair - BUT DO NOT PROVIDE REPLACEMENT TO BORROW - so I had to buy another ph - as the repair will take over 1 week.
SO I have sent my phone back and Hulii have let me know the progress of the ph repair - HOWEVER they have not responded with awnsers to my questions requesting HOW they have fixed my phone or is it a replacement. . .. . they just closed the request.
I AM NOT CONFIDENT THAT THE PHONE WILL BE FIXED OR THAT HULII WILL TAKE CONTINUED OWNERSHIP IF THE PHONE CONTINUES TO BE FAULTY.

Réponse de Hulii
Awesome phone, excellent service and a great price!
Not only is the phone I bought from Hulii in near perfect condition, but the team went above and beyond to arrange a postage re-direct at super short-notice!

Réponse de Hulii
It came in 2 days!
It came in 2 days! Incredibly fast & I'm in love with my new phone. I wished you sold more items. Been telling my friends all about ya!

Réponse de Hulii
Postal gets some issued but lately…
Postal gets some issued but lately sorted out.
Phone is in good condition same I was expecting

Réponse de Hulii
Before purchasing from hulii
Before purchasing from hulii, I tried another company which was disappointing. I was a bit cautious about getting another secondhand iPhone, but decided to try Hulii and am very happy with it.
I ordered iPhone 6s in “perfect condition” over couple weeks ago, which was true with no problem (checked battery life and was 100%) and no visible marks when it arrived within 3 days (got priority international post).
The price was fair and probably make another purchase from them if I need something else in the future.

Réponse de Hulii
My phone works as if it was brand new
My phone works as if it was brand new. Very impressed and will trust buying from Hulii again

Réponse de Hulii
A satisfied first time customer. Who originally had doubts.
The item I received was luckly on sale at the time of shopping on this site. So I got a 75% discount & delivery time was excilent had the item in a week from China to my door. After receiving the item there seems to be no damage on the item & I was amazed at the condition of it how looked. So for me. I give them 5 stars for all the above & I am a very satisfied customer. 😁

Réponse de Hulii
The speed and customer service was good…
The speed and customer service was good but the first phone I got purchased broke however they gave me a new one ASAP.

Réponse de Hulii
I bought my first Phone and exchanged it for another one.
I bought my first Phone and changed my mind and returned it for another one.The gentlemen were patient and very helpful through the entire process. Communication and service were excellent. I was impressed with the condition of the phone as well. I highly Recommend Hulii for their excellent service, genuineness, a quality product and a fair price..I made a point of calling them to show my gratitude.Will definitely purchase from them again

Réponse de Hulii
Very good service and as a bonus the…
Very good service and as a bonus the phone is great,happy to deal with you in the future

Réponse de Hulii
Perfect phone. Fast Delivery. Excellent Value.
Purchase an iPhone 7, delivered within 3 days and works perfectly. Product is in immaculate condition and comes with a warranty - enough said! Don't shop on eBay for a used iPhone, shop Hulli! I'll definitely purchase another phone from Hulli soon.

Réponse de Hulii
I was in urgent need of a phone having…
I was in urgent need of a phone having damaged my existing handset. The online process was smooth and I was reassured that the retailer was trustworthy based on previous reviews. I was skeptical of purchasing a secondhand device but felt that the numerous options available to retailers in terms of condition as well as the price point was extremely competitive and represented the second hand in a different light. I have been using the phone for the past week without any issues and am happy to recommend friends and family to the service.

Réponse de Hulii
I purchased an iPhone 7 in as new…
I purchased an iPhone 7 in as new condition. Speedy delivery and the price was competitive. Will deal with Hulii again.

Réponse de Hulii
Impressed
I bought an iPhone 7 in perfect condition and it looks great but as it is a gift and I haven’t given it yet I’m not sure if everything is fine until it is turned on! I contacted hulii and they replied within 12 hours. The phone was delivered within 3 days. So far I am impressed with the service from hulii!
Trustworthy
Trustworthy. Delivered what was promised on the website.
Thanks

Réponse de Hulii
Hulii sent me the US model for some reason
Hulii sent me the US model Samsung S8+ rather than the international model. This was to an Australian shipping address.
Unfortunately their return policy requires all packaging in original condition so I can't return it.

Réponse de Hulii
Excellent response from the team..
Excellent response from the team... Very helpful with queries and the phones delivered were in the best of condition.

Réponse de Hulii
Don't be scared when choosing products…
Don't be scared when choosing products conditions they're all fair.

Réponse de Hulii
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