HAR ALTID VÆRET GLAD FOR ALKA, ALTID VENLIGE OG INFORMATIVE KONSULENTER. OG NU MED ET GAVEKORT FRA ALKA I HÅNDEN, VIL JEG GLÆDE MIT BARNEBARN I NY, USA, SOM JEG SKAL BESØGE OM 12 DAGE. INGEN TVIVL... Voir plus
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Lisez les avis des autres
They deceive people, when you go to redeem a gift card the website gives error and they do nothing to fix it or return your money that you lose and can no longer recover it. Be very careful before buy... Voir plus
My company uses Huuray for corporate gifting. I have received a few and love the variety of options for cards. I had an issue with retrieving the last of my funds recently, and customer service... Voir plus
L'entreprise a répondu
Dear Huuray Team, I would like to express my sincere gratitude to Ida. She has been exceptionally helpful, professional, and truly went above and beyond to assist me. It’s clear that she is a tale... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Huuray.com is your go-to platform for digital gift cards, offering a wide selection of brands and easy delivery worldwide. Whether you’re buying for yourself or gifting others, we ensure a smooth and secure experience. Furthermore on Redeem.Huuray.com - you can quickly and securely redeem your gift codes for a wide variety of exciting options. Start exploring and enjoy your reward today!
Coordonnées de contact
Carl Jacobsens Vej 16 E, 2nd floor , 2500, Copenhagen, Danemark
- +45 70224700
- support@huuray.com
- huuray.com
4,1
Bien
95 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Attentive and responsive to the request…
Attentive and responsive to the request from the customer.
5 février 2026
Avis spontané
Réponse de Huuray.com
Hello Zaidan,
Thank you so much for your positive feedback. We will do our very best to live up to that in the future as well.
Wishing you a lovely day!
Best regards,
Huuray
vouchers purchased
out of three vouchers purchased, one turned out to be defective. My problem was not resolved within three business days. I received some kind of response from a manager who compensated me with an amount in their wallet with which to purchase other vouchers. Unfortunately, when I tried, it turned out that I could now choose from companies that are not located in the country where I live. All the companies from my country was gone for a night,
28 janvier 2026
Avis spontané
Réponse de Huuray.com
Hello Gery,
Thank you for your review.
I looked into your issue and I see that it was because of the recent currency change in Bulgaria that there were some difficulties. This took longer than usual to resolve because of the technical circumstances, and we apologize for the wait. I see that it has now all been resolved and that you got the new replacement gift cards. We hope you enjoy them.
Wishing you a lovely day.
Best regards,
Huuray
Buggy website, iffy customer service, but Huuray finally responded to this review and fixed the problem I complained about
Update: Huuray responded to this review. They reactivated the gift card voucher, and we were actually able to turn it into gift cards this time. Their website worked fine. I've changed my rating accordingly. I appreciated their help, but still think we should have been able to receive this kind of customer service when we first contacted them for help, not only after posting a negative review online.
My wife received a huuray.com gift card voucher for Christmas from her superior at work. I tried to turn it into gift cards, but was not successful. I kept running into pages on huuray.com that would try to load forever and would eventually just time out and give me an error. Yes, I did try on different browsers and different computers. I contacted their customer service. It took them quite a few days to get back to me and when they did, they only assured me that their website was working fine for them and that they were always looking [sic] to improve. That seemed to be the end of the conversation as far as they were concerned. They never actually tried to address our problem. We were never able to turn my wife's gift card voucher into actual gift cards, and the voucher eventually expired unused. My wife has asked her boss not to use Huuray again to give out Christmas gifts.
10 décembre 2025
Avis spontané
Réponse de Huuray.com
Hello Imre,
Thank you for your review.
I am sorry to hear you had a bad experience, and I would love to look further into the issue if you would contact us again. We usually always help our customers redeem their gift cards if they are experiencing any difficulties, so it seems that there has been a misunderstanding and we would like to resolve this.
Hoping to hear from you.
Kind regards,
Huuray
Réponse de Huuray.com
Caro Francesco,
Grazie mille per il tuo feedback! Apprezziamo molto che tu abbia sottolineato cortesia, affidabilità e collaborazione, valori su cui ci impegniamo ogni giorno.
Ti auguriamo una splendida giornata!
Cordiali saluti
Huuray
Frederik was incredibly helpful and understanding. He fixed my coupon issue quickly and with genuine care. Excellent customer service that truly made a difference!
I accidentally received Attica coupons instead of the Adidas coupons I intended to select. I reached out to Huray support to explain the mistake and asked if the coupons could be corrected, as I needed the Adidas ones . Frederik responded with understanding and kindness, handled my issue quickly, and helped me get the correct coupons. I truly appreciate his support and the excellent customer service I received.
In Summary – The Highlights
1)Very fast and efficient customer service
2)Honest willingness to help and understand my situation
3)Friendly, warm, and respectful communication
4)The issue was resolved quickly and correctly
5)A truly supportive experience during a difficult moment
24 novembre 2025
Avis spontané
Réponse de Huuray.com
Dear Chris,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Frederik was able to assist you quickly and with care. Providing fast, friendly, and supportive service is something we truly value, and it’s wonderful to know it made a difference for you.
We’re glad your issue was resolved smoothly and that you received the correct coupons. Your kind words will be shared with Frederik and the team - they’ll be delighted!
May you have a lovely day!
Best regards
Huuray
very swift response and very helpful
very swift response and very helpful. Thank you Linus and thank you Huuray.
7 novembre 2025
Avis spontané
Réponse de Huuray.com
Dear Mary,
Thank you very much for you postive review!
We are truly happy that we were able to give you the necessary support you needed. We hope that you have had a very pleasant experience with us, including the process of claiming your gift card!
May you have a lovely day :)
Best regards,
Huuray
I deleted my code and they resent it to…
I deleted my code and they resent it to me in 2 days, thank you Huuray, you guys are awesome!!
28 octobre 2025
Avis spontané
Réponse de Huuray.com
Dear Celso,
Thank you so much for your kind words!
We’re really happy to hear that our customer support team was able to resolve your issue quickly.
May you have a lovely day!
Best regards
Huuray
Assitenza clienti disponibile
Huuray mi permette di scegliere tra vari buoni regalo, l'assistenza clienti si è dimostrata più volte disponibile :)
26 septembre 2025
Avis spontané
Réponse de Huuray.com
Ciao Elisa,
Grazie mille per le tue gentili parole! Siamo felici di sapere che hai trovato il nostro team disponibile e cordiale.
Ti auguriamo una splendida giornata! :)
Cordiali saluti,
Huuray
Perefct!!!
23 septembre 2025
Avis spontané
Réponse de Huuray.com
Hello,
Thank you very much for your kind review!
We are very grateful that you have had a good experience with us.
We hope to see you again some time😊
May you have a lovely day!
Best regards
Huuray
Really great customer support
Really great customer support. Resolved issues with my gift card promptly and was communicated timely.
3 septembre 2025
Avis spontané
Réponse de Huuray.com
Dear Srikanth,
Thank you so much for your kind words! 🌟
We’re really happy to hear that our customer support team was able to resolve your gift card issue quickly and keep you updated along the way.
Providing fast and clear communication is very important to us, and we’re glad you had a positive experience.
May you have a lovely day!
Best regards
Huuray
Réponse de Huuray.com
Dear Yousra,
Thank you so much for your kind words! We’re happy to hear you found our team helpful and friendly.
May you have a lovely day! :)
Best regards
Huuray
Positive Resolution wiht Huuray Voucher Support
After my initial dismay with Huuray, they came back to me and assisted in getting my vouchers changed to a store where I wanted to spend them. Thank you Ida for the patience and assistance
25 août 2025
Avis spontané
Réponse de Huuray.com
Dear Cecelia,
Thank you for sharing your experience with us. We’re happy to hear that we could resolve the issue and assist you in getting your vouchers changed to the store you preferred.
Ida will be delighted to know that her patience and support made a positive difference.
We truly appreciate your feedback and are glad we could turn your experience into a positive one.
Best regards
Huuray
Heartfelt thanks
Dear Huuray Team,
I would like to express my sincere gratitude to Ida. She has been exceptionally helpful, professional, and truly went above and beyond to assist me. It’s clear that she is a talented and dedicated member of your team.
Thank you once again for the excellent support.
Warm regards,
Ezekiel
25 août 2025
Avis spontané
Réponse de Huuray.com
Dear Ezekiel,
Thank you so much for your kind and thoughtful review. We are truly delighted to hear that you had such a positive experience with our support, and that Ida was able to assist you in a professional and dedicated way. Your words mean a lot to both Ida and the entire Huuray team.
We’ll make sure to share your feedback with her - it will surely make her day.
Thank you once again for choosing Huuray. We look forward to assisting you in the future whenever you need us.
Best regards
Huuray
efficient staff
6 août 2025
Avis spontané
Réponse de Huuray.com
Dear Nadia,
Thank you very much for you postive review!
We are truly happy that we were able to give you the necessary support you needed. We hope that you have had a very pleasant experience with us, including the process of claiming your gift card!
May you have a lovely day :)
Best regards,
Huuray
Issues with redeeming the gift card
I experienced problems with redeeming the gift card and the Huuray team was quick to resolve the issue - almost momentarily. Kudos!
28 juillet 2025
Avis spontané
Réponse de Huuray.com
Hi Gunay,
Thank you so much for your kind words and for taking the time to share your experience!
We're sorry to hear you initially had trouble redeeming your gift card, but we're really glad our team could step in and get it resolved quickly for you. Your satisfaction means a lot to us, and it's great to hear that our support made a positive difference.
If you ever need help again, we're just a message away 😊
Best regards,
Huuray
assistenza top
sono molto soddisfatta dell'assistenza clienti che ha risolto in maniera perfetta un problema che avevo
3 juillet 2025
Avis spontané
Réponse de Huuray.com
Ciao,
Grazie mille per la sua recensione positiva!
Siamo davvero felici di sapere che il nostro servizio clienti è riuscito ad aiutarla nel migliore dei modi. La sua soddisfazione è la nostra priorità!
Cordiali saluti,
Huuray
Réponse de Huuray.com
Hello,
Thank you for your review!
We're glad we could help you redeem your coupon code. If you ever need assistance again, don't hesitate to reach out. 😊
May you have a lovely day!
Best regards
Huuray.com
Thanks team
14 avril 2025
Avis spontané
Réponse de Huuray.com
Hi Nadeem,
Thank you so much for your kind words – we truly appreciate you taking the time to leave a review!
We're glad to hear you had a positive experience with our team.
Best regards
Huuray.com
Nej tak til noget der fra igen…
Nej tak til noget der fra igen…
Manden har bestilt en firma gave der fra, pakken blev registreret den 18 december 2024, nu 3 uger efter er den stadig ikke kommet, den ligger skam der i nu, med så mange andre pakker.
Synes ærlig talt at det er total dårlig stil, at de ikke får sendt deres ordre afsted, håber dælme at mandens firma bruger et andet firma næste gang
1 janvier 2025
Avis spontané
Réponse de Huuray.com
Hej,
Mange tak for din feedback.
Vi vil rigtig gerne komme i bunds med denne sag, men vi kan desværre komme frem til så meget, da der ikke er noget navn tilknyttet din konto. Vi beklager rigtig meget, hvis du står og mangler en pakke. Har du mulighed for at række ud til os på på mail eller tlf? Vores email er: info@sendentanke.dk og vores tlf-nummer er: 70 22 47 00
Du ønskes en god dag!
Med venlig hilsen
Huuray.com
Its a great and practical platform
Its a great and practical platform. Plus, they have offered impecable customer support since we started using it in my organization.
19 mars 2025
Avis spontané
Réponse de Huuray.com
Dear Adriana,
Thank you for your kind words!
We're thrilled to hear that you're finding our platform practical and that our customer support has been helpful to you and your organization. If there's anything else we can do to enhance your experience, please let us know!
May you have a great day :)
Best regards
Huuray.com
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