Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Refusing to respond to all attempts to contact regarding Dyson that was faulty and stopped working after 4 weeks. Court claim filed and with only 5 days left to respond they are still ignoring all... Voir plus

Noté 1 sur 5 étoiles

Placed an order for a refurbished Shark handheld (Order #25036) back on 18 April and it has never been dispatched, let alone delivered. No proactive updates, no shipping confirmation, nothing. Un... Voir plus

Noté 5 sur 5 étoiles

Looked everywhere without success for a replacement part for my Shark vacuum cleaner. Most offered on eBay just looked too battered and bruised for serious consideration. Then I found Huva. The item... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing service. Excellent value for money. Was thinking I might need to dispose of my broken Shark, however discovered Huva. They were able to supply a replacement part for 50% less than Shark which... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'aspirateurs

Écrit par l'entreprise

Huva Limited is a UK specialist in professionally refurbished vacuums and parts. We restore popular Shark, Dyson and Numatic (Henry) models to a high standard—delivering big savings versus new without compromising performance.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

186 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,0

Tous les avis

(186)

186 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Refurbished Dyson brush…

Delivery of my refurbished Dyson brush head was excellent. Shame I couldn't give excellent on the refurbishment. The brush roller was nearly as worn out as the one I was replacing. After speaking with customer service, a fully functioning replacement was sent. All happy.

10 septembre 2025
Avis spontané
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Réponse de Huva

Thanks for taking the time to share your thoughts. We value your honesty and will continue improving our service.

Noté 5 sur 5 étoiles

Update

Update: I finally got what I ordered and am happy with my purchase, although my order took so long to be delivered it was actually Evri who were to blame for that as I do state in original post that it was with courier for 5 days! I have upped my rating due to the customer service who have been helpful and apologised for the mistake with my order. So thank you very much guys.
O.P: Took 5 days from the moment the courier received my order to deliver even though it was packed as next day delivery! Order was nowhere near the model I bought and paid for so still not got what I ordered. Customer service was good and is the only reason I haven’t dropped to 1 * rating.

6 septembre 2025
Avis spontané
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Réponse de Huva

Thanks for taking the time to share your thoughts. We value your honesty and will continue improving our service.

Noté 2 sur 5 étoiles

They don't print bad reviews

It never arrived and when I contacted them I was lied to as the item was out of stock and the member of staff gave me a copy and paste tracking number. Finally after chasing for days I was emailed the truth and offered a better cleaner. I accepted but when it finally arrived,
It was a bunch of bits chucked in a box. Not reconditioned but battered!
It works but all the dust goes around the filter and not in the dust tray and the anti wrap doesn't work at all.It's not acceptable.

6 septembre 2025
Avis spontané
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Réponse de Huva

We’re really sorry to hear about your experience. Please reach out to us directly so we can make this right for you.

Noté 5 sur 5 étoiles

Probably best vacuum i had in a while

Probably best vacuum i had in years, very affordable and customer service is top level. Very deserving of 5 stars.

30 août 2025
Avis spontané
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Réponse de Huva

We really appreciate your review. It means a lot to us that you took the time to share your experience.

Noté 5 sur 5 étoiles

Received my hoover today it’s…

Received my hoover today it’s immaculate just like brand new very happy.

25 août 2025
Avis spontané
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Réponse de Huva

We really appreciate your review. It means a lot to us that you took the time to share your experience.

Noté 5 sur 5 étoiles

Strongly recomend you visit these guys

Strongly recomend you visit these guys, really good at what they do and we are very happy with our new to us Shark.

5 août 2025
Avis spontané
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Réponse de Huva

We really appreciate your review. It means a lot to us that you took the time to share your experience.

Noté 5 sur 5 étoiles

What a fantastic friendly helpful…

What a fantastic friendly helpful experience I had I will definitely be back and will be telling all of my friends

1 septembre 2025
Avis spontané
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Réponse de Huva

Great to hear everything went smoothly! We’re always here if you need us again.

Noté 5 sur 5 étoiles

Really fast service and friendly staff

Really fast service and friendly staff. Received the hoover as described thank you

1 septembre 2025
Avis spontané
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Réponse de Huva

Your review helps us grow. We’re really pleased you had a great experience with us.

Noté 5 sur 5 étoiles

Vacuum

Amazing vacuum cleans perfectly and has a good price tag very affordable!

13 août 2025
Avis spontané
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Réponse de Huva

We truly value your support and trust. It’s fantastic to know you’re satisfied with your order.

Noté 5 sur 5 étoiles

amazing experience

amazing experience

14 août 2025
Avis spontané
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Réponse de Huva

We truly value your support and trust. It’s fantastic to know you’re satisfied with your order.

Noté 5 sur 5 étoiles

“Fantastic service

“Fantastic service! My refurbished Dyson from Huva works like new at a fraction of the price. Highly recommend.

25 août 2025
Avis spontané
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Réponse de Huva

We truly value your support and trust. It’s fantastic to know you’re satisfied with your order.

Noté 5 sur 5 étoiles

Good quality

Good quality

28 août 2025
Avis spontané
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Réponse de Huva

We really appreciate your review. It means a lot to us that you took the time to share your experience.

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, great quality and excellent prices.

28 août 2025
Avis spontané
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Réponse de Huva

Great to hear everything went smoothly! We’re always here if you need us again.

Noté 5 sur 5 étoiles

I had a hoover it was a Henry hoover…

I had a hoover it was a Henry hoover and it was broken. I thought I had to buy a new hoover but when I came across these amazing people. When I visited their shop their customer service was amazing 5/5 treated me to tea or coffee and at the end of the day my hoover is now fixed

26 août 2025
Avis spontané
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Réponse de Huva

Your feedback made our day! We’ll keep working hard to provide the best service possible.

Noté 5 sur 5 étoiles

Great find – really happy with my Huva

The staff were friendly, not pushy at all, and actually knew their stuff. They helped me find the right one for my place and at such a great price. Big shout out to the two lads who was a great help!

27 août 2025
Avis spontané
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Réponse de Huva

Your feedback made our day! We’ll keep working hard to provide the best service possible.

Noté 5 sur 5 étoiles

Bought my Henry hoover from here

Bought my Henry hoover from here, good as new and working well. Service was brilliant and delivery quick

27 août 2025
Avis spontané
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Réponse de Huva

Your feedback made our day! We’ll keep working hard to provide the best service possible.

Noté 5 sur 5 étoiles

From chatting online about his service…

From chatting online about his service and products, He seemed like a young man with lots of knowledge.
I definitely recommend this company if you are looking for cleaning equipment ie: Hoovers.

23 août 2025
Avis spontané
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Réponse de Huva

Great to hear everything went smoothly! We’re always here if you need us again.

Noté 5 sur 5 étoiles

Great website

Great website, really recommend it!!

20 août 2025
Avis spontané
Logo de Huva

Réponse de Huva

Great to hear everything went smoothly! We’re always here if you need us again.

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