Refusing to respond to all attempts to contact regarding Dyson that was faulty and stopped working after 4 weeks. Court claim filed and with only 5 days left to respond they are still ignoring all... Voir plus
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Placed an order for a refurbished Shark handheld (Order #25036) back on 18 April and it has never been dispatched, let alone delivered. No proactive updates, no shipping confirmation, nothing. Un... Voir plus
Looked everywhere without success for a replacement part for my Shark vacuum cleaner. Most offered on eBay just looked too battered and bruised for serious consideration. Then I found Huva. The item... Voir plus
L'entreprise a répondu
Amazing service. Excellent value for money. Was thinking I might need to dispose of my broken Shark, however discovered Huva. They were able to supply a replacement part for 50% less than Shark which... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Huva Limited is a UK specialist in professionally refurbished vacuums and parts. We restore popular Shark, Dyson and Numatic (Henry) models to a high standard—delivering big savings versus new without compromising performance.
Coordonnées de contact
89 Jacobs Well Lane, WF1 3PB, Wakefield, Royaume-Uni
- 01924666151
- Sales@huva.uk
- huva.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Refurbished Dyson brush…
Delivery of my refurbished Dyson brush head was excellent. Shame I couldn't give excellent on the refurbishment. The brush roller was nearly as worn out as the one I was replacing. After speaking with customer service, a fully functioning replacement was sent. All happy.

Réponse de Huva
Update
Update: I finally got what I ordered and am happy with my purchase, although my order took so long to be delivered it was actually Evri who were to blame for that as I do state in original post that it was with courier for 5 days! I have upped my rating due to the customer service who have been helpful and apologised for the mistake with my order. So thank you very much guys.
O.P: Took 5 days from the moment the courier received my order to deliver even though it was packed as next day delivery! Order was nowhere near the model I bought and paid for so still not got what I ordered. Customer service was good and is the only reason I haven’t dropped to 1 * rating.

Réponse de Huva
They don't print bad reviews
It never arrived and when I contacted them I was lied to as the item was out of stock and the member of staff gave me a copy and paste tracking number. Finally after chasing for days I was emailed the truth and offered a better cleaner. I accepted but when it finally arrived,
It was a bunch of bits chucked in a box. Not reconditioned but battered!
It works but all the dust goes around the filter and not in the dust tray and the anti wrap doesn't work at all.It's not acceptable.

Réponse de Huva
Excellent service and quality fast…
Excellent service and quality fast delivery highly recommended

Réponse de Huva
Probably best vacuum i had in a while
Probably best vacuum i had in years, very affordable and customer service is top level. Very deserving of 5 stars.

Réponse de Huva
Received my hoover today it’s…
Received my hoover today it’s immaculate just like brand new very happy.

Réponse de Huva
Strongly recomend you visit these guys
Strongly recomend you visit these guys, really good at what they do and we are very happy with our new to us Shark.

Réponse de Huva
What a fantastic friendly helpful…
What a fantastic friendly helpful experience I had I will definitely be back and will be telling all of my friends

Réponse de Huva
Fast response and happy with purchase…
Fast response and happy with purchase would highly recommend

Réponse de Huva
Really fast service and friendly staff
Really fast service and friendly staff. Received the hoover as described thank you

Réponse de Huva
Vacuum
Amazing vacuum cleans perfectly and has a good price tag very affordable!

Réponse de Huva
“Fantastic service
“Fantastic service! My refurbished Dyson from Huva works like new at a fraction of the price. Highly recommend.

Réponse de Huva

Réponse de Huva
I had a hoover it was a Henry hoover…
I had a hoover it was a Henry hoover and it was broken. I thought I had to buy a new hoover but when I came across these amazing people. When I visited their shop their customer service was amazing 5/5 treated me to tea or coffee and at the end of the day my hoover is now fixed

Réponse de Huva
Great find – really happy with my Huva
The staff were friendly, not pushy at all, and actually knew their stuff. They helped me find the right one for my place and at such a great price. Big shout out to the two lads who was a great help!

Réponse de Huva
Bought my Henry hoover from here
Bought my Henry hoover from here, good as new and working well. Service was brilliant and delivery quick

Réponse de Huva
From chatting online about his service…
From chatting online about his service and products, He seemed like a young man with lots of knowledge.
I definitely recommend this company if you are looking for cleaning equipment ie: Hoovers.

Réponse de Huva
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