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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered white meat chicken, breast and wing, herb roasted with coleslaw and green beans. What I got was all dark meat chicken, mashed potatoes and corn. No roll and no utensils that were ordered. Th... Voir plus

Noté 1 sur 5 étoiles

Milan, IL Crowd Notice / Release Sign Hi, I’m unable to attach the image, so I’ve written out the notice posted at the entrance below: CROWD NOTICE / RELEASE DO NOT ENTER THIS AREA IF YOU DO N... Voir plus

Noté 2 sur 5 étoiles

Fresh vegetables are not fresh and mostly way in the process of ruining. Also who is going to pay three dollars a pound for one tomato. All the potatoes individually or in bags are terribly small and... Voir plus

Noté 5 sur 5 étoiles

Hy-vee forgot my water with my online order and within less than 24 hours Sara contacted me. She was very professional and kind. She was accommodating to my schedule and very helpful. I will continue... Voir plus

À propos de l'entreprise

  1. Supermarché
  2. aussi dans
  3. Épicerie
  4. Service de livraison des courses

Informations provenant de diverses sources externes

Hy-Vee /ˌhaɪˈviː/ is a chain of more than 245 supermarkets located throughout the Midwestern United States in Iowa, Illinois, Kansas, Minnesota, Missouri, Nebraska, South Dakota, and Wisconsin.


Coordonnées de contact

  • Westown Parkway 5820, 50266, West Des Moines, Etats-Unis

  • hy-vee.com

2,0

Bas

TrustScore 2 sur 5

182 avis

5 étoiles
4 étoiles
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1 étoile

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Tous les avis

(182)

20 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

I like HyVee, but

I like HyVee, but the app is terrible. You can’t cancel or change an order. You can add items on the website, but you can’t remove items. They use instacart, but give no way add a tip except beforehand. I never tip personal shoppers until after, because only some of them do a good job.

27 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Expiration dates

Everytime I turn an order for a product with an expiration date, the product usually expires within 2-3 days. Even though I put in the notes to make expiration dates as far out as possible. I'm about ready to take my $400 plus a month to Price Chopper if it happens again! The date is an estimate.

29 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Awful..

Awful... no wonder HyVee is failing ordered some groceries online for delivery. Apparently, at the time I ordered, they had no potatoes, no mushrooms, not beef broth, every kind of Bleu cheese was missing. no ground black pepper and I needed to pay extra for bananas and grapes.

28 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Incorrect weight

Well, just bought some $1.99 a pound chicken wings. Package states 5.01 pounds. Awesome. Get home and I start weighting and packaging the wings into one pound bags. I only have 4.25 pounds of chicken. When I weighted the yellow tray and that soggy cloth that captures moisture under the meat I get, you guessed it, 5.01 pounds. That seems a bit dishonest .

19 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Customer service was so horrible

Customer service was so horrible, I'll never go back. Very rude and was almost yelled at. There are enough grocery stores out there that I don't need hyvee and it's obvious they don't need me. Or anyone I tell of my experience.

24 août 2025
Avis spontané
Noté 1 sur 5 étoiles

The girl in pharmacy is rude and smart…

The girl in pharmacy is rude and smart Alec. She said they do 340 b but the dr that wrote the script was not 340 b dr..turns out they d o nt do anyone but mosaic but never said that just mentioned the dr that is with northwest. If she ha said they don't do northwest I cud have had script moved. So I had no choice but to give theb364 dollars and after talking with dr and was told she is 340 b...then the girl said she to l d us no to northwest which was a lie. She never mentioned it till today. She got mad and hung up. Was suppose to have mngr call me ..never even told him.i had to call there.

15 août 2025
Avis spontané
Noté 1 sur 5 étoiles

The store in shawnee on shawnee mission pkway

The young woman in the service area reeks like she hasn't bathed over a week an her hair is greasy..she can be smelled from several feet away. I complained 3 times. the 1st guy said he's had others compliants and would tell someone, the next time I told another the manager of the service area when I seen her and she told me she'd pass it along and then she told me the next time I complained she'd bring it up to another manager to ask if they'd talk to her. Then I come in today and she reeks. My experience is from 30 years in restaurants is if the front of house workers are unhygienic then the back of house noone can see is worst. The store has questionable practices in other areas I seen in the store but this is the one I realized they don't care about their store if there fine with a worker who is that dirty in the front of the store. I won't be back if they are fine with that level of hygiene.

13 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

This store located on Waterfront Drive…

This store located on Waterfront Drive in Iowa City has some of the nicest employees I’ve met in a while. The lady at the check out was professional, and she also laughed at a joke I made. So, personable and smart too. The guy at the parking lot a sweet man with a positive attitude. A year ago I had a problem at this store and it made me so mad I wrote to the company office on the website. My problem was taken seriously and resolved in 48 hours. So, I certainly recommend them for shopping. Plus, they have a beautiful produce section and a nice little restaurant. Good business.

3 juin 2025
Avis spontané
Noté 2 sur 5 étoiles

Crabby check out person

Crabby check out person
Refused to give sale price of frozen juice...Hy Vee notorious for this!
Showed a picture of the sales and was pissed she had to change the price!
We are done!

12 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Their mistake -- but I paid for it

This concerns their pharmacy. They have repeatedly tried to fill a script that I no longer needed. I told them that, repeatedly, and to take it off their auto-refill list.
But apparently not.
I picked up another script and found -- when I got home -- that they again included this unwanted script (for 10 syringes and needles) in the stapled bag (it was through their drive-through, so I couldn't watch them fill the bag). I tried to return this two days later, but they would not.
I had NO EXPECTATION that they would blow off my repeated requests to stop automatically filling this unwanted script. So I had NO EXPECTATION that they'd do it again. But they didn't care and it cost me $17.00. Im on disability and those amounts add up.

I can understand a policy of not taking back something for re-use. But that is beside the point. I cannot understand why they couldn't eat THEIR mistake and give me my money back. It was their fault. But no I was told it's my responsibility to check the stapled bag.

Another thing: Twice now, I have phoned them about Rx questions and left a call-back phone number and twice they never bothered to return those calls. The excuse I was told was that they were "very busy".

This is poor customer service. As a bit of goodwill, they could have refunded my money. But this is the nature of US businesses anymore -- no acts of goodwill. The customer eats the cost of their mistakes. How often does this happen to others? Tired of mindless, uncaring, answers.

9 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Rudely Ignores Complaining Customers

Hy-Vee is the most rude company ever! It uses Cloudflare's awful system that blocks potential customers from accessing Hy-Vee's website fully. People have been rightfully complaining about Cloudflare but these rude companies ignore their complaints. Which is causing people to seek other companies that don't use Cloudflare. On top of that, Hy-Vee higher-ups don't care about the well-being of employees and customers in this economic hellscape. Especially by price gouging products. I recommend people to shop elsewhere.

29 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

The jobs are a joke

The jobs are a joke. I applied online. I was rejected but I needed to edit a few things and it wouldn't let me. I just wanted a side sht job and I figured hy vee was a good choice. So don't apply, you're wasting your time.

24 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible service

This service in addition to being very expensive is awful. If they say it will be delivered between 10 and 11, count on 12. Prices are high. Hy-Vee plus is a waste of money.

21 février 2025
Avis spontané

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