Great for developing independence. A bit annoying at times having to confirm purchases after so many but thankful of the safety that offers under being stolen of misused by others. Quick connect to ba... Voir plus
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Lisez les avis des autres
Contacted live chat twice in the last week - both Agents, Ajendra & Pranjal were very helpful and efficient. Sorted out my issues confidently and knowledgeably. The replacement cards arrived very quic... Voir plus
L'entreprise a répondu
I've been using Hyperjar to help my Children manage their pocket money for about five years now and have found it has everything I need and works really well. The linked accounts, wallets and cards wo... Voir plus
L'entreprise a répondu
I spoke to Parth this evening who was brilliant, and even though you initially have to use a chatbot the agent takes the time to read the information which makes it less annoying. HyperJar has been in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de HyperJar
Écrit par l'entreprise
Clearer, easier, happier money. In Jars.
HyperJar is the world’s smartest payments and planning account.
A digital version of jam-jar budgeting that makes it easier to plan, share and spend your money.
Get the money management app with bank-grade security. Budget your money with Jars and spend directly from them.
Coordonnées de contact
71-75 Shelton Street, WC2H 9JQ, London, Royaume-Uni
- support@hyperjar.com
- hyperjar.com
4,7
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ajendra was very helpful
Ajendra was very helpful. Many just pushed me away but ajendra actually got on with sorting the issue. Thanks!
27 juillet 2026
Avis spontané
Réponse de HyperJar
Hi Paige,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that your issue was not only resolved, but that you felt genuinely supported throughout the process. Providing attentive, proactive, and effective assistance is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled with care and that a solution was provided promptly. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
I contacted Sakshi to help with card renewal
I contacted Sakshi to help with problems getting my card renewed, Sakshi was very helpful and sorted the issue immediately.
27 juillet 2026
Avis spontané
Réponse de HyperJar
Hi Catharine,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that your experience with our customer support team was so positive when arranging your card renewal. It’s wonderful to hear that your issue was resolved quickly and efficiently, allowing you to continue using HyperJar without any hassle.
Providing prompt, helpful, and effective support is exactly the level of service we strive to deliver to all our customers, so it’s fantastic to know that your query was sorted immediately and to your satisfaction.
Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service alongside a simple and reliable money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Great customer service
Great customer service. Easy to use. Plenty of notice to negotiate changes. Very impressed.
26 juillet 2026
Avis spontané
Réponse de HyperJar
Hi Kelly,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you’ve had such a positive experience with both our app and customer support team. We’re especially pleased to hear that you find HyperJar easy to use and that you’ve been kept well informed whenever changes have been made. Providing clear communication and a smooth customer experience is exactly what we strive to achieve.
We’re also delighted to know that you’ve found our customer service helpful and responsive. Delivering prompt, supportive, and effective assistance is a key priority for us, so it’s wonderful to hear that your experience reflected this.
Feedback like yours means a great deal to our team and motivates us to continue delivering the best possible experience for all our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Have used hyper jar for years to allow…
Have used hyper jar for years to allow my children to receive allowance and learn about money. Great product
26 juillet 2026
Réponse de HyperJar
Hi Charlotte,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you’ve been using HyperJar for years to help your children receive their allowance and learn valuable money management skills. Supporting young people in developing confidence, responsibility, and good financial habits is exactly what we strive to achieve.
We’re especially pleased to hear that HyperJar has continued to meet your family’s needs over time and has provided a positive experience throughout. Feedback like yours means a great deal to our team and reassures us that we’re helping families manage money in a simple, practical, and effective way.
Thank you for describing HyperJar as a great product—it’s comments like these that motivate us to continue improving and delivering the best possible experience for our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
I use Hyperjar for my son's pocket…
I use Hyperjar for my son's pocket money and an debit card for guest. It works fairly well.
26 juillet 2026
Réponse de HyperJar
Hi BJ,
Thank you for taking the time to share your feedback with us—we truly appreciate it. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that HyperJar has been a useful solution for managing pocket money for your son, while also providing a convenient card option for guests. We’re especially pleased to hear that the service has worked well for your needs and has helped make managing and accessing funds straightforward.
Providing simple, practical, and flexible money management tools for families is exactly what we strive to achieve, so it’s wonderful to know that HyperJar is delivering value for you.
Feedback like yours means a great deal to our team and motivates us to continue improving and providing the best possible experience for all our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Réponse de HyperJar
Hi Sarah,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you found our service easy to deal with, quick, and supportive. Providing prompt, helpful, and straightforward assistance is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your experience reflected this.
It’s fantastic to know that your queries were handled efficiently and that you felt supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Live chat in app
Lata was very helpful.
Live chat window is difficult as keyboard covers entry line and can't see what is being typed
25 juillet 2026
Avis spontané
Réponse de HyperJar
Hi James,
Thank you for taking the time to share your feedback with us—we truly appreciate it. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a positive experience with our live chat support and found the assistance helpful and efficient. Providing prompt, friendly, and effective support is exactly the level of service we strive to deliver to all our customers.
We’re also grateful for your feedback regarding the chat experience. We understand how frustrating it can be when the keyboard obscures the message entry field, and we appreciate you taking the time to highlight this. Customer feedback like yours helps us identify areas where we can improve the overall user experience.
It’s wonderful to know that your query was resolved successfully, and feedback like yours means a great deal to our team as we continue working to enhance both our app and customer support services.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your feedback and continued support—we’re delighted to have you with us.
Regards,
Excellent online chat assistant
For most things the app is spot on but when I bumped into an issue Sapriya on the online chat was swift and efficient in resolving my issues. I cannot speak highly enough of the service I received.
25 juillet 2026
Avis spontané
Réponse de HyperJar
Hi James,
Thank you for taking the time to share such a detailed and positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you had such a positive experience with our online chat support. We’re especially pleased to hear that, when you encountered an issue, your query was resolved quickly and efficiently, helping you get back to using HyperJar with confidence.
Providing prompt, knowledgeable, and effective support is exactly the level of service we strive to deliver to all our customers. It’s wonderful to know that you found the assistance helpful and that your experience left such a positive impression.
We’re also delighted to hear that you continue to enjoy the app and all that HyperJar has to offer. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service alongside a simple and reliable money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Réponse de HyperJar
Hi Sarah,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you found our service quick, easy, and helpful. Providing prompt, straightforward, and effective support is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your experience reflected this.
It’s fantastic to know that your query was handled smoothly and that you received the assistance you needed without any hassle. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Réponse de HyperJar
Hi Bride,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you’ve had such a positive experience with both our app and customer support team. Providing helpful, responsive, and efficient assistance is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your queries were handled so well.
It’s fantastic to know that you’re happy with HyperJar and the overall experience it provides. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent service alongside a simple and reliable money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Excellent card
Excellent card, accepted everywhere.
Never had a problem and would highly recommend:-)
24 juillet 2026
Réponse de HyperJar
Hi David,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you’ve had such a positive experience with the HyperJar card and that it has been accepted everywhere you’ve needed to use it. Providing a reliable, convenient, and easy-to-use payment solution is exactly what we strive to achieve for all our customers.
We’re especially pleased to hear that you’ve never experienced any issues and that HyperJar has consistently met your expectations. Knowing that you would highly recommend our service means a great deal to our team and motivates us to continue delivering the best possible experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Réponse de HyperJar
Hi Laura,
Thank you for taking the time to leave us such a great review!
We're delighted to hear that you received excellent customer service and had a positive experience with our support team. Providing friendly, helpful, and efficient assistance is always our goal, so it's wonderful to know we met your expectations.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Finding the kids card really good for…
Finding the kids card really good for school trips etc. Easy to top up and keep an eye on.
Good customer service when I needed to arrange a replacement card.
24 juillet 2026
Réponse de HyperJar
Hi Kate,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that the HyperJar card has been such a useful solution for your children, particularly for school trips and everyday spending. We’re especially pleased to hear that topping up the card is quick and easy, while giving you the ability to keep track of their spending and provide support whenever needed.
We’re also delighted to know that you had a positive experience with our customer support team when arranging a replacement card. Providing prompt, helpful, and efficient assistance is exactly the level of service we strive to deliver to all our customers.
Feedback like yours means a great deal to our team and motivates us to continue delivering a simple, reliable, and family-friendly money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
The best banking app by far!
The best banking app by far!
We have been using Hyperjar for over 3 years. It's functuality is excellent, and customer service is excellent and prompt to help with replacement cards. Overall, very happy customer!!
23 juillet 2026
Réponse de HyperJar
Hi Aman,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you’ve been using HyperJar for over three years and continue to have such a positive experience. We’re especially pleased to hear that you value the app’s functionality and find it reliable for managing your money day to day.
We’re also delighted to know that our customer support team has been able to assist you promptly whenever needed, including with replacement cards. Providing fast, helpful, and efficient support is exactly the level of service we strive to deliver to all our customers.
Hearing that you consider HyperJar one of the best money management apps available means a great deal to our team. Feedback like yours motivates us to continue delivering a simple, reliable, and rewarding experience for all our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Réponse de HyperJar
Hi JB,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that HyperJar provides a great way for your children to have their own card without any additional fees. We’re especially pleased to hear that the platform is helping them gain confidence and independence in managing their money while giving you peace of mind.
Providing families with a simple, affordable, and easy-to-use money management solution is exactly what we strive to achieve, so it’s wonderful to know that HyperJar is delivering value for your family.
Feedback like yours means a great deal to our team and motivates us to continue providing the best possible experience for all our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Hyperjar is brilliant
Hyperjar is brilliant. Really easy to load money onto my daughters card which has never had any issues. Gives me peace of mind that she's always got some money on her if needed.
23 juillet 2026
Réponse de HyperJar
Hi Richard,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that HyperJar has become a reliable and convenient way to manage money for your daughter. We’re especially pleased to hear that loading money onto the card is quick and straightforward and that the card has consistently worked well whenever it’s been needed.
We’re delighted that HyperJar provides you with peace of mind, knowing your daughter always has access to funds when required while also helping her build confidence and independence in managing her own money.
Helping families manage money safely, simply, and effectively is exactly what we strive to achieve, so it’s wonderful to know that HyperJar is delivering value for both you and your daughter.
Feedback like yours means a great deal to our team and motivates us to continue providing the best possible experience for all our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Parth was very good
Parth was very good. Quick, clear and understood my problem and resolved it perfectly.
23 juillet 2026
Avis spontané
Réponse de HyperJar
Hi Matthew,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that your experience with our support team was so positive. It’s wonderful to hear that your query was understood quickly, addressed clearly, and resolved efficiently. Providing prompt, straightforward, and effective assistance is exactly the level of service we strive to deliver to all our customers.
It’s fantastic to know that your issue was handled smoothly and resolved to your satisfaction. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Called for Replacement Card - Excellent Service
Spoke via live chat to get a replacement card. Agent was very helpful, discussing if any fraudulent payments were made, quick resolution and new card on its way.
23 juillet 2026
Avis spontané
Réponse de HyperJar
Hi Colin,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that your experience with our support team was so positive when arranging a replacement card. It’s wonderful to hear that your query was handled promptly and efficiently, including discussing any potential unauthorised transactions and ensuring that everything was resolved quickly.
Providing fast, thorough, and reassuring support is exactly the level of service we strive to deliver to all our customers. We’re delighted that the process was straightforward and that a replacement card was arranged without delay.
Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Réponse de HyperJar
Hi Nicola,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you find the app easy to use and that it provides a smooth and enjoyable experience. We work hard to make managing money as simple and straightforward as possible, so it’s wonderful to hear that HyperJar is delivering exactly that for you.
Providing a user-friendly platform that helps our customers stay in control of their finances is exactly what we strive to achieve. Feedback like yours means a great deal to our team and motivates us to continue delivering the best possible experience for all our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
We love using HyperJar with our…
We love using HyperJar with our children. It’s a safe way to keep control of money and transfers between jars.
23 juillet 2026
Réponse de HyperJar
Hi Michelle,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that HyperJar has become such a valuable tool for your family. We’re especially pleased to hear that it provides a safe and simple way to manage money for your children while giving you control and visibility over their spending and savings.
We’re delighted that features such as transferring money between jars are helping you stay organised and making money management straightforward for both you and your children. Supporting families in building positive financial habits and giving young people greater confidence with money is exactly what we strive to achieve.
Feedback like yours means a great deal to our team and motivates us to continue delivering a reliable, family-friendly, and easy-to-use money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
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