iCandy Avis 767

The wheel has locked in place and the suspension is locked. We had the wheel for less than 2 weeks. Will be seeking a replacement

Good brand!

Fast delivery, clear instructions and description

The adapter is not strong like the original

Faulty zip on the peach 7 pram. Zip got stuck and snapped after first use. Sent a detailed description of what happened along with images. After ringing 3 days in a row, each time being promised to get back to me by the end of the day, I finally got a response which completely ignored my description of what was wrong and simply told it’s on the wrong way. The images clearly show this is not the case. Another 2 days have gone by without a response.

This zip is something that is meant to be used multiple times a day so there is no way it should break on the first use.

*update

Icandy responded that they have tired to call me but have taken my number down wrong. Our communication had been via email with the exception of me chasing up broken promesis so not sure why they would been ringing me rather then emailing.

I called again today (27/04/26) at around 9:30am. I was assured that I was "top priority" and would get a call back in 10 minutes. Its now 5:50pm and again, there has been no contact.

If this was a cheap product, I could understand but its one of the most expesive strollers on the market.

I am now into my second week with a stroller in pieces on the floor. Its a good job I started this a couple of months before the baby is due!

We had already purchased pram 2 years ago and daughter expecting 2nd baby pram still amazing so purchased extension part

I completely recommend Icandy! The best pram ever made. I got the Icandy travel system and I absolutely love it but unfortunately I had to go for something smaller and got the Icandy pip, can't wait for it to arrive.

Very quick delivery.

Amazing product

I have the icandy peach 7 complete bundle and im unable to open up the chassis without my husband because of how hard the button is and I believe it’s faulty because icandy claims it should be a easy open close system to be able to do it with one hand. Now I’m planning to travel alone and I’m looking for a second option pram because I can’t manage my icandy pram on my own. It’s very disappointing when you pay the highest price point to then opt for cheaper ones for efficiency.

Placed an order and paid extra for next day delivery as converter kit was needed urgently (foster carer getting emergency placement). Received email from courier to say item expected, then one immediately after from courier to say my order had been cancelled? No communication from company with any explanation, and am now having to chase and am without items that are urgently needed!

Attempted delivery once and didn’t retry at all so haven’t received it

Great bag and excellent for going out and about with a toddler. I love the design and functionality. Goes well with our iCandy Peach 7 Design Collection

As first time parents we were so overwhelmed with all the products on the market but decided to go for icandy to kit ourselves out and couldn’t be happier. We got the Cocoon 360, Peach and Pip - and are obsessed with all of our products! Each product is incredible quality - it’s sturdy and made to the highest standard, all whilst looking sleek and stylish. Couldn’t recommend more.

Great website, quick delivery and excellent products.

I had previously written a review in 2024 complaining about my peach 7 Icandy that purchased from John Lewis. That issue was resolved. It turns out that John Lewis had missed an item out of the order causing the pram to not be fully accessible. Icandy customer service was great. They rang me and got it sorted and the team were very patient with my frustrations. Although the one thing I would keep my word to is that the pram isn’t practical for a smaller boot, specially when doing a food shop!

Fast forward to September of 2025 I of course purchased the Icandy pip! I had no issues flying out to turkey with it in the upper head lockers! However I did have an issue with it though that it wouldn’t fold completely and that took longer than normal to resolve I’m not sure why maybe new staff or training, there was a slight issue with communication on Icandy part but I generally do love their products! Someone within management contacted me to put an end to the issues and her customer service was absolutely amazing! It made me forget all about the previous issues! The one thing that stood out most that she did was remained in contact with me after the exchange (I left my Apple tracking device inside the pocket) she happily posted it back to me so questions asked!

I candy products will always be a win for me!

Thank you!

Very happy with the travel system

I have been using my icandy peach 7 coco for over a year .. the best thing ever.. and I am able to convert it to twin too with additional coverter which is very convenient

The pushchair itself is light weight and easy for manoeuvring. Love the colour and the fact it packs away small in the boot of the car or stored at home. The disappointment comes with the fact that that my 2yr old is too big for this buggy. His feet almost touch the ground when pushing him or just over hang the front wheels. This should be a pushchair he can use until 4yrs but that clearly won’t be the case.

Excellent service! Delivered in less than 24 hours ! Quality as always is second to none. Thank you so much!

Poor communication and an item arrived that wasn’t even an icandy product obviously opened in transit and a random item put into the icandy damaged packaging then sealed in a Royal Mail clear plastic tag with a cable tie.. 😡