My first time using Icy Bear products. I bought the 14 day smile transformation kit and I think it's brilliant, a noticeable difference within a few days ,my teeth are definitely alot whiter. The p... Voir plus
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First time trying the gummies . They taste really nice and the freshness does last for a bit . I don’t know if they are actually improving my gum health as I’ve only been taking them for a couple of w... Voir plus
L'entreprise a répondu
Had a little issue with an item, amazing prompt efficient customer service. It’s great to deal with a company that values their customers. Amazing products, amazing experience of customer service al... Voir plus
Left a poor review due to lack of communication regarding a refund. Had a response asking me to contact them again, which I did, and I have yet again been ignored !! Disgusting customer service. Do no... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Created by Dentists, Icy Bear has developed a range of award winning oral care and teeth whitening products, with a mission to give people a healthier, happier & brighter smile. Products include non peroxide Teeth Whitening Strips, PAP+ Whitening Powder and the innovative Whitening Toothpaste, uniquely formulated with one carat of fine diamond dust. This natural abrasive gently polishes enamel, effectively reducing surface stains and restoring teeth to their natural whiteness.
Coordonnées de contact
Royaume-Uni
- icybeardental.com
4,4
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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I ordered on the 8th September and…
I ordered on the 8th September and still haven’t received my order
8 septembre 2026
Réponse de Icybeardental
Hi Lauren,
We are sorry to hear your order has not arrived. We are looking into this delivery delay for you.
Please email us at enquiries@icybeardental.com with your order details so we can look into this urgently and provide an update.
Love the Icy Bear products
Love the Icy Bear products. Great value for money and wouldn’t go back to my old toothbrush. Icy Bear gives you a much better clean and care for your teeth
20 septembre 2026
Réponse de Icybeardental
Hi Sarah,
Thank you so much for your fantastic 5-star review!
We’re absolutely delighted to hear how much you love our products and that you find them to be great value. It’s wonderful to know that you wouldn't go back to your old toothbrush and that Icy Bear provides a much better clean and care for your teeth. We truly appreciate your kind feedback!
Réponse de Icybeardental
Hi Mandie,
Thank you so much for your lovely feedback! We’re delighted to hear you’re enjoying our products. We really appreciate your support!
Great product and fantastic service
Great product and fantastic service ! Can see a difference already 😊
13 septembre 2026
Réponse de Icybeardental
Hi Miss Walker,
Thank you so much for your fantastic 5-star review!
We’re absolutely delighted to hear that you're loving the product and our service, and that you're already seeing a positive difference. It's wonderful to know you're having such a great experience.
We truly appreciate your support!
I drink black tea so ive chosen these…
I drink black tea so ive chosen these products from icybear to help with the staining
xxx
19 septembre 2026
Réponse de Icybeardental
Hi,
Thank you for sharing why you chose Icy Bear. We know that regular black tea can be a consideration when it comes to keeping your smile looking its best, so we’re pleased you’ve chosen our products to make them part of your oral care routine.
We really appreciate you giving Icy Bear a try and taking the time to leave us a 5-star review. We hope you continue to enjoy using your products and feel confident with your smile.
Great service
Great service, excellent products and efficient delivery. Can’t recommend highly enough
12 septembre 2026
Réponse de Icybeardental
Hi Eric,
What a fantastic review to receive. We’re delighted that you’ve been impressed across the board, from the products themselves to the efficiency of your delivery and the service you received. Your recommendation means a great deal to us, especially knowing you feel confident recommending Icy Bear so highly.
Thank you for choosing Icy Bear and for taking the time to share your experience, Eric. We truly appreciate your support and hope you continue to enjoy your products.
Excellent product
Excellent product. My teeth have definitey lightened since I've been using both products
19 septembre 2026
Réponse de Icybeardental
Hi,
It’s fantastic to hear that you’ve noticed a definite improvement in the shade of your teeth since using both products. We’re delighted that combining them has become part of your routine and that you’re happy with the difference you’re seeing.
Thank you for taking the time to share your experience and for giving Icy Bear a 5-star review. We really appreciate your support and hope you continue enjoying your results.
Great selection of products
Great selection of products to choose from and really good value bundles
19 septembre 2026
Réponse de Icybeardental
Hi Claire,
Thank you so much for your fantastic 5-star review!
We're delighted to hear that you appreciate our product selection and find our value bundles to be really good. It's wonderful to know you're happy with your experience.
Great prices and easy ordering
Great prices and easy ordering
Brilliant products really work
19 septembre 2026
Réponse de Icybeardental
Hi Norma,
Thank you so much for your fantastic 5-star review! We're absolutely thrilled to hear that you found our prices great and the ordering process easy. It's wonderful to know that our products are working brilliantly for you. We truly appreciate your support.
Have not received my toothpaste yet I…
Have not received my toothpaste yet I ordered 3 weeks ago not happy
19 septembre 2026
Avis spontané
Réponse de Icybeardental
Hi Julie, we’re really sorry your toothpaste hasn’t arrived after 3 weeks. We completely understand your frustration. Please email us at enquiries@icybeardental.com with your order details so we can look into this and help resolve it.
I still have not received my order that…
I still have not received my order that I made on 4th September
19 septembre 2026
Avis spontané
Réponse de Icybeardental
Hi Jayne,
We’re really sorry your order from 4th September still hasn’t arrived. We understand how frustrating this must be.
Please email us at enquiries@icybeardental.com with your order details so we can look into this and assist.
Réponse de Icybeardental
Hi Roxanne,
We’re very sorry to hear that your order never arrived. We understand how disappointing and frustrating it is to be waiting for a purchase that hasn’t been delivered, especially when you’re expecting to receive your products.
We’d really like the opportunity to look into what happened and check the delivery status for you. Please contact our team at enquiries@icybeardental.com with your order details so we can investigate this further and provide the appropriate assistance.
Thank you for bringing this to our attention, Roxanne.
Affordable and quick a week in starting…
Affordable and quick a week in starting to see and feel the difference
11 septembre 2026
Réponse de Icybeardental
Hi Adrew,
It’s great to hear that you’re already starting to see and feel a difference after just a week. We’re also pleased that you found Icy Bear affordable and that your order arrived quickly, making it easy to get started with your routine.
Thank you for sharing your early experience with us, Adrew. We really appreciate the 5-star review and hope you continue to enjoy your Icy Bear products as you keep up your routine.
Excellent product and great value for…
Excellent product and great value for money. Easy to use and my teeth look a few shades whiter with regular use.
11 septembre 2026
Réponse de Icybeardental
Hi Nichola,
It’s fantastic to hear that you’re seeing such a noticeable difference with regular use. Knowing the products have helped your teeth look a few shades whiter while still being easy to use is exactly the kind of experience we love hearing about.
We’re also pleased you feel the product offers great value for money. Thank you for taking the time to share your results and for choosing Icy Bear, Nichola. We really appreciate your 5-star support and hope you continue enjoying your brighter smile.
Réponse de Icybeardental
Hi Christine,
It’s wonderful to hear that you’re happy with the whitening results and, just as importantly, that you’ve found the products comfortable to use without irritating your gums. We know that being able to maintain a bright smile while keeping your routine comfortable is a big part of a positive experience.
Thank you for sharing your feedback, Christine. We’re delighted that Icy Bear has become a product you can rely on to help maintain your smile, and we really appreciate your support.
Parcel never arrived
Parcel never arrived, it was returned.
Emailed Icy Bear, no response.
Not received refund.
Disappointing.
10 septembre 2026
Réponse de Icybeardental
Hi Laura,
We’re very sorry to hear about your experience. Having your parcel returned without receiving your order, then not getting a response to your email or seeing your refund come through, is understandably frustrating and not the level of service we want to provide.
We’d really like to look into this for you and check what has happened with both the returned parcel and your refund. Please contact us at enquiries@icybeardental.com with your order details so our team can investigate this further.
Thank you for bringing this to our attention, Laura. We appreciate the opportunity to address what has happened.
Réponse de Icybeardental
Hi Sandra,
Thank you for your 4-star review and for sharing your feedback on our pricing. We understand that keeping products affordable is important, and we appreciate you taking the time to let us know that lower prices would make your experience even better.
We’ll make sure your comments are passed on to the relevant team as we continue to review our pricing and offers. We’re grateful for your support, Sandra, and hope you continue to enjoy your Icy Bear products.
Great service
Great service, only just started to use the products but the taste is good & not too strong.
17 septembre 2026
Réponse de Icybeardental
Hi Julie,
Thank you for your 5-star review. We’re really pleased to hear that you’ve had a great experience with our service and that your first impressions of the products have been positive. It’s especially good to know you’re enjoying the taste and finding it pleasantly mild rather than too strong.
As you’ve only just started, we hope you continue to enjoy using the products as part of your routine. We really appreciate you choosing Icy Bear and taking the time to share your early experience, Julie.
Clean and shiny
The delivery was very quick.
The products have a great taste and my teeth do feel clean and shiny after using the powder and the toothpaste!
Customer service was on it with updating me after ordering.
Great packaging and instructions were easy to follow.
HOWEVER, my teeth were no whiter after using for three weeks. Which is disappointing but they still worked great in making my oral hygiene feel great, just a shame as I did purchase for the whitening benefit!
Also the pump on the toothpaste can be tricky and doesn’t always work. I haven’t contacted the company tho as I can get it working.
13 juin 2026
Réponse de Icybeardental
Hi Kimberley,
Thank you for taking the time to share such a detailed and balanced review. We’re pleased to hear that you’ve enjoyed the taste of the products, the clean feeling from the powder and toothpaste, as well as the quick delivery, packaging, clear instructions and order updates.
That said, we completely understand why you’re disappointed that you haven’t noticed a whitening difference after three weeks, particularly as that was the main reason you purchased the products. We’re also sorry to hear the toothpaste pump has been temperamental, even if you’ve been able to get it working.
We’d be happy to look into both points with you. If you’d like some support, please contact us at enquiries@icybeardental.com and our team will be happy to help.
Look nice and pearly xx
29 août 2026
Réponse de Icybeardental
Hi Kathryn,
It’s lovely to hear that your smile is looking nice and pearly! We’re so pleased that you’re happy with how your teeth are looking and that you’ve taken the time to share such a positive update with us.
Thank you for choosing Icy Bear, Kathryn. We really appreciate your support and hope you continue enjoying your routine and that pearly smile.
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