First time trying the gummies . They taste really nice and the freshness does last for a bit . I don’t know if they are actually improving my gum health as I’ve only been taking them for a couple of w... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Early days but so far very impressed with this company. Good instructions included and packaging is very nice and expensive looking. I am looking forward to seeing promising results. Definitely worth... Voir plus
L'entreprise a répondu
Have only just ordered so can't review product but have been asked to review ordering process.. Purchasing was easy however the postage is really expensive at £4.56 which is standard delivery. Just f... Voir plus
L'entreprise a répondu
Hannah im really.pleased when I got my first purchase of the icybear powder.has made a big difference removing stains.I am now awaiting to receive my black friday deal to try other products.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Created by Dentists, Icy Bear has developed a range of award winning oral care and teeth whitening products, with a mission to give people a healthier, happier & brighter smile. Products include non peroxide Teeth Whitening Strips, PAP+ Whitening Powder and the innovative Whitening Toothpaste, uniquely formulated with one carat of fine diamond dust. This natural abrasive gently polishes enamel, effectively reducing surface stains and restoring teeth to their natural whiteness.
Coordonnées de contact
Royaume-Uni
- icybeardental.com
4,4
Excellent
3 k avis
Demande des avis aux clients
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Réponse de Icybeardental
Hi Amanda,
We're so glad you enjoyed our products and the quick delivery! We appreciate your recommendation.
Absolutely love all the icy bear…
Absolutely love all the icy bear products. Easy to use, super effective and a great price! My little 8 year old loves the kids toothpaste too.
21 septembre 2026
Réponse de Icybeardental
Hi there,
Thank you so much for your fantastic 5-star review!
We’re absolutely thrilled to hear how much you love all our products, finding them easy to use, super effective, and a great price. It’s especially wonderful to know that your little 8-year-old enjoys the kids' toothpaste too! We truly appreciate your kind feedback.
Sadly not working for me.
My 1 star is nothing about the service I received from icybear,but just about the product sadly not making any difference to whitening my teeth. I have been using it now for 3 weeks,brushing my teeth everyday & not seen any difference. I will keep using it until it has gone and keep hoping.
7 septembre 2026
Réponse de Icybeardental
Hi Helen,
We’re sorry to hear you haven’t seen the whitening results you were hoping for after 3 weeks. Results can vary, but we understand how disappointing this is.
Please email us at enquiries@icybeardental.com if you’d like us to look into this with you.
Quick easy ordering quick service great…
Quick easy ordering quick service great products
21 septembre 2026
Réponse de Icybeardental
Hi Alexandra,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you found the ordering process quick and easy, and that you're happy with our products and service. We truly appreciate your support and kind feedback.
Réponse de Icybeardental
Hi there,
Thank you for your wonderful review! We're so happy to hear that you found our service prompt and the instructions easy to follow. It's also great to know you were impressed with the packaging.
Absolutely love this stuff
Absolutely love this stuff. Have gone on to my second order. Wish I'd got the bungle at first
21 septembre 2026
Réponse de Icybeardental
Hi Dec,
We're so glad to hear you love our product and have reordered!
We appreciate your feedback about the bundle; we'll definitely consider it. Thank you for your continued support!
I kept seeing this power for the teeth…
I kept seeing this power for the teeth so thought i would try it.. we really like it and the taste feels like you have been to the dentist, very good company and came quickly! Well packed. And I think it it’s very good!Will be definitely ordering again! Thank you.
1 août 2026
Réponse de Icybeardental
Hi Melanie,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you really like the power for your teeth and that the taste leaves you feeling like you've just visited the dentist.
It's wonderful to know you found our company very good, and that your order arrived quickly and was well-packed. We're delighted you think it's very good and will be ordering again!
Use all the time great product
20 septembre 2026
Réponse de Icybeardental
Hi there,
Thank you so much for your fantastic 5-star review! We're absolutely delighted to hear that you find our product great and use it all the time. Your positive feedback means a lot to us.
Ordered on the 5th of September have…
Ordered on the 5th of September and have still not received my items. Sent email on 14th regarding my order and they said they would look into it now the 20th Still have not heard anything or had any shipping details very poor customer service was looking forward to trying this product but will not be ordering again.
5 septembre 2026
Réponse de Icybeardental
Hi Louise,
We’re really sorry for the delay and lack of communication. We completely understand your frustration, especially after already contacting us and waiting for an update. Please email us at enquiries@icybeardental.com with your order details so we can look into this urgently and assist.
No response to emails – £54 order still not received
I placed an order costing £54 on 31st August, and the payment was taken from my bank account on 1st September. However, I have still not received my order.
I have contacted the company twice using the email address provided as the customer service contact, but I have received absolutely no response to either email.
It is now 20th September, and I simply want to know what is happening with my order and when I can expect to receive it. Unfortunately, I have had to create a Trustpilot account and leave this review in an attempt to get someone to respond to me.
What makes this even more frustrating is that I continue to receive promotional emails from the company, yet they apparently cannot find the time to respond to a customer who has already paid £54 and is still waiting for their order.
Taking payment from a customer and then failing to respond to legitimate requests for an update is extremely poor customer service. I would simply like someone to acknowledge my emails, provide an update on my order and explain what is happening.
I hope posting this review will finally result in someone getting in touch with me and resolving this matter.
31 août 2026
Avis spontané
Réponse de Icybeardental
Hi there,
We’re genuinely sorry for the delay and, especially, for the lack of response to your emails. We completely understand your frustration after waiting so long for your order and trying to contact us. Please email us at enquiries@icybeardental.com with your order details so we can look into this urgently and provide an update.
Réponse de Icybeardental
Hi Ruth,
Thank you so much for your 4-star review!
We're delighted to hear that you found our ordering process easy and had a great experience shopping with us. We truly appreciate your support!
This is the best toothpaste products…
This is the best toothpaste products about. Amazing for getting stains off. Quick delivery and good bundles saving money. Excellent.
20 septembre 2026
Réponse de Icybeardental
Hi Hayley,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that our toothpaste is amazing for removing stains and that you appreciate the quick delivery and money-saving bundles. We're delighted you're so pleased with your purchase!
Away at the minute for 3 weeks and…
Away at the minute for 3 weeks and asked. To deliver to place i am near and was no problem plus love this product
20 septembre 2026
Réponse de Icybeardental
Hi Sue,
We're so pleased to hear that we could arrange delivery to your preferred location without any issues, especially while you're away! It's wonderful to know you're loving the product.
It works!!!!
20 septembre 2026
Réponse de Icybeardental
Hi Jill,
Thank you so much for your 5-star review! We’re thrilled to hear that it works for you! We really appreciate your support and kind feedback.
Ordered on the 9th of September
Ordered on the 9th of September, 20th still hasn't arrived so can't give an opinion on the product itself as I still haven't received it i can only comment on delivery as stated 2/3 days stranded delivery.
9 septembre 2026
Réponse de Icybeardental
Hi Tammy,
We sincerely apologize for the significant delay in your order's delivery and the frustration this has caused.
We understand how disappointing it is when an item doesn't arrive as expected, especially with a promised delivery timeframe.
We are actively investigating this shipping issue to prevent future occurrences and improve our delivery service.
I ordered on the 8th September and…
I ordered on the 8th September and still haven’t received my order
8 septembre 2026
Réponse de Icybeardental
Hi Lauren,
We are sorry to hear your order has not arrived. We are looking into this delivery delay for you.
Please email us at enquiries@icybeardental.com with your order details so we can look into this urgently and provide an update.
Love the Icy Bear products
Love the Icy Bear products. Great value for money and wouldn’t go back to my old toothbrush. Icy Bear gives you a much better clean and care for your teeth
20 septembre 2026
Réponse de Icybeardental
Hi Sarah,
Thank you so much for your fantastic 5-star review!
We’re absolutely delighted to hear how much you love our products and that you find them to be great value. It’s wonderful to know that you wouldn't go back to your old toothbrush and that Icy Bear provides a much better clean and care for your teeth. We truly appreciate your kind feedback!
Réponse de Icybeardental
Hi Mandie,
Thank you so much for your lovely feedback! We’re delighted to hear you’re enjoying our products. We really appreciate your support!
Great product and fantastic service
Great product and fantastic service ! Can see a difference already 😊
13 septembre 2026
Réponse de Icybeardental
Hi Miss Walker,
Thank you so much for your fantastic 5-star review!
We’re absolutely delighted to hear that you're loving the product and our service, and that you're already seeing a positive difference. It's wonderful to know you're having such a great experience.
We truly appreciate your support!
I drink black tea so ive chosen these…
I drink black tea so ive chosen these products from icybear to help with the staining
xxx
19 septembre 2026
Réponse de Icybeardental
Hi,
Thank you for sharing why you chose Icy Bear. We know that regular black tea can be a consideration when it comes to keeping your smile looking its best, so we’re pleased you’ve chosen our products to make them part of your oral care routine.
We really appreciate you giving Icy Bear a try and taking the time to leave us a 5-star review. We hope you continue to enjoy using your products and feel confident with your smile.
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