This company is a scam!!! DO NOT ORDER FROM THIS SITE!!!! I ordered 3 tank tops 2 months ago for my vacation and I still don’t have them and I don’t think they are coming!!! I am so mad!!! They have n... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Kaus was the most outstanding customer service representative. I had an issue which he took care of and make me feel such trust in your company. He was so knowledgeable about the product, procedures,... Voir plus
L'entreprise a répondu
Order No. m-ik-988830 Tracking No. LT1177501824511517 I wrote to tell you that you confirmed TWO dresses , same pattern, same size, and I asked that one of them be eliminated from my account. I j... Voir plus
L'entreprise a répondu
SCAMMERS, BE AWARE! I received my two tops I ordered and they were of inferior quality and not as description in advertisement. Polyester not cotton and cheap see through fabric. I simply want to r... Voir plus
L'entreprise a répondu
2,2
Bas
65 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
IKTOPS sold me a different dress than…
IKTOPS sold me a different dress than shown on the ad. I called their number several times and it was always busy. How do I return the dress I received?
23 mars 2026
Avis spontané
Réponse : Iktops
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
The swimsuits I ordered were too small…
The swimsuits I ordered were too small and too short. Yes, I've gained weight during the winter and I hoped they'd fit. I think the sizing was right, just my body was wrong. The fabric was very nice. This company was great to deal with and responded to my liking. I would order from them again and order a larger size.
25 mars 2026
Avis spontané
Réponse : Iktops
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Even though it took a while for the…
Even though it took a while for the product to come from China, it arrived in good condition. The top pulls over your head and I managed to get a size medium over my head with no problem. Like that the top has long sleeves that can be pushed up. The linen is a light weight so I can barely see my bra underneath. I love the revealing shoulder on the left side.
20 mars 2026
Avis spontané
Réponse : Iktops
Hi,
We’re delighted to hear that you’re satisfied with your purchase. It’s a true privilege to serve you. Thank you for shopping with us and for sharing your positive feedback. It means so much to us, and we are dedicated to providing even better products for our customers moving forward.
Thanks again, and have a wonderful day!
Réponse : Iktops
Hi,
We’re delighted to hear that you’re satisfied with your purchase. It’s a true privilege to serve you. Thank you for shopping with us and for sharing your positive feedback. It means so much to us, and we are dedicated to providing even better products for our customers moving forward.
Thanks again, and have a wonderful day!
I still don’t have the product. It takes forever as it’s coming from china. When sh you had stick in the USA.
Have stick in the USA. Selling products we have to wait a long time for because they are coming from china makes me not want to order from you.
13 mars 2026
Avis spontané
Réponse : Iktops
Hi,
We apologize that you've had a less-than-satisfactory experience with delivery timings. This is not the experience we want any of our customers to have. Our logistics team reviews customer requests carefully and processes each order as quickly as possible. However, we understand that delivery issues can arise due to factors beyond our control.
Our customer service team will get back to you within 48 hours with an update on your order. Please note that we will contact you via the email you provided in the order.
Thank you for your kind understanding. Have a nice day!
I didn't like the fabric
I didn't like the fabric. It seemed cheap. I would not wear this dress. Therefore, I would like to return it for a full refund. Thank you.
4 mars 2026
Avis spontané
Réponse : Iktops
Hi,
We are sorry to hear that you are not satisfied with product. We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect.
We have reported your issue to our customer service team and they will get back to you within 48 hours. We will give you a satisfactory solution. Please note that we will contact you via email you left in the order.
Thank you for your kind understanding. Have a nice day!
ABSOLUTELY DO NOT ORDER FROM THIS…
ABSOLUTELY DO NOT ORDER FROM THIS PLACE!
They do not honor the return policy. The bathing suits I ordered were too small and they requested I send a picture showing them that they were too small. They said on their website it states to video record yourself while opening the packages. SUSPECT TO ME. Never ever have I heard of that. I would NOT order from them. There is no customer phone number to call, everything is done via email. NEVER AGAIN
20 février 2026
Avis spontané
Réponse : Iktops
Hi,
We are sorry to hear that you are not satisfied with product. We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect.
We have reported your issue to our customer service team and they will get back to you within 48 hours. We will give you a satisfactory solution. Please note that we will contact you via email you left in the order.
Thank you for your kind understanding. Have a nice day!
Bathing suit came in a ball with a rip
Bathing suit came in a ball with a rip. Could totally tell it was used. Disgusting! The quality is so bad I do t think a dollar store would carry the product. I will contact the company and give an update if they refund the $44
6 mars 2026
Avis spontané
Réponse : Iktops
Hi,
We are sorry to hear that you are not satisfied with product. We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect.
We have reported your issue to our customer service team and they will get back to you within 48 hours. We will give you a satisfactory solution. Please note that we will contact you via email you left in the order.
Thank you for your kind understanding. Have a nice day!
Prompt delivery with updates along the…
Prompt delivery with updates along the way. Too fits perfectly
27 février 2026
Avis spontané
Réponse : Iktops
Hi,
We’re delighted to hear that you’re satisfied with your purchase. It’s a true privilege to serve you. Thank you for shopping with us and for sharing your positive feedback. It means so much to us, and we are dedicated to providing even better products for our customers moving forward.
Thanks again, and have a wonderful day!
I think it's a scam!
No communication. They charged my credit card without my authority. No order number, no communication, no idea if I was just totally ripped off. Do not order anything from this company!
24 février 2026
Avis spontané
Réponse : Iktops
Hi,
We would like to find your order and check the status for you. But we did not find any order by your Trustpilot account after trying several searches in the system.
Could you please provide your order number or the name of the recipient, phone number, address or more information to help us? We will give you a satisfactory solution.
Thank you for your kind understanding. Have a nice day!
No response from customer service
Update #2 (3/7/26) - after some back and forth and them offering a refund of about 1/3 of what I paid (which I declined) they credited back the full amount and they told me to keep the items.
Update: after seeing your response I sent more information as requested. My order number was: m-ik-701861. I will update my review if and when this is resolved.
I ordered two tops of the same style. They do not fit right at all (arms are way too short). I have sent 3 emails to return the items with no response!
17 février 2026
Avis spontané
Réponse : Iktops
Hi,
We are sorry to hear that you are not satisfied with order. We would like to find your order and solve the problem for you. But we did not find any order by your Trustpilot account after trying several searches in the system.
Could you please provide your order number or the name of the recipient, phone number, address or more information to help us? We will give you a satisfactory solution.
Thank you for your kind understanding. Have a nice day!
SCAMMERS
SCAMMERS, BE AWARE!
I received my two tops I ordered and they were of inferior quality and not as description in advertisement. Polyester not cotton and cheap see through fabric. I simply want to return the items and receive my full refund but it is impossible to try to reach and communicate with anybody, NO response whatsoever to any of my many emails trying to contact them. SCAMMERS!! Do NOT buy.
12 février 2026
Avis spontané
Réponse : Iktops
Hi,
We are sorry to hear that you are not satisfied with order. We would like to find your order and solve the problem for you. But we did not find any order by your Trustpilot account after trying several searches in the system.
Could you please provide your order number or the name of the recipient, phone number, address or more information to help us? We will give you a satisfactory solution.
Thank you for your kind understanding. Have a nice day!
I ordered a dress that was much too big…
I ordered a dress that was much too big for size S. On Jan 4,2026 I sent my first email requesting instructions how to return. Since then I have received nothing but meaningless computer generated emails bt no instructions. I believe they just want to let the 30-day return date pass and then say I didn't return on time.
A terrible company to deal with!
21 janvier 2025
Avis spontané
Réponse : Iktops
Hi,
We are sorry to hear that you are not satisfied with order. We would like to find your order and solve the problem for you. But we did not find any order by your Trustpilot account after trying several searches in the system.
Could you please provide your order number or the name of the recipient, phone number, address or more information to help us? We will give you a satisfactory solution.
Thank you for your kind understanding. Have a nice day!
The top looks nothing like the picture…
The top looks nothing like the picture and I want to return it but their Customer Service is non-existant. I have sent multiple emails requesting a Return/Refund and I just keep getting a generic response that leads nowhere.
7 janvier 2026
Avis spontané
Réponse : Iktops
Hi,
We are sorry to hear that you are not satisfied with product. We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect.
We have reported your issue to our customer service team and they will get back to you within 48 hours. We will give you a satisfactory solution. Please note that we will contact you via email you left in the order.
Thank you for your kind understanding. Have a nice day!
They are horrible
They are horrible, they do not reply to emails, and I never received my order. Left me no choice but to report them to my bank as scammers.
Order m-ik-422978
31 octobre 2025
Avis spontané
Réponse : Iktops
Hi,
We are sorry to hear that you are not satisfied with order. We would like to find your order and solve the problem for you. But we did not find any order by your Trustpilot account after trying several searches in the system.
Could you please provide your order number or the name of the recipient, phone number, address or more information to help us? We will give you a satisfactory solution.
Thank you for your kind understanding. Have a nice day!
I placed a order 5 days ago and nothing…
I placed a order 5 days ago and nothing happened. I wrote 4 emails and I received every time the same general email.
Not tracking number, not confirmation order..,nothing.
I regrette to do this order! 😔
2 décembre 2025
Avis spontané
Réponse : Iktops
Hi,
We are sorry to hear that you are not satisfied with the shipping time. We would like to find your order and check the status for you. But we did not find any order by your Trustpilot account after trying several searches in the system.
Could you please provide your order number or the name of the recipient, phone number, address or more information to help us? We will give you a satisfactory solution.
Thank you for your kind understanding. Have a nice day!
Avoid this company, bad news!
It's a shame that their customer service is horrible because I liked some of their items. Read the return policy!!! If you need to return an item, they take forever to respond and then try to negotiate a lower price instead of a refund. It's extremely aggravating! Avoid doing business with them!
14 novembre 2025
Avis spontané
Réponse : Iktops
Hi,
We are sorry to hear that you are not satisfied with product. We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect.
We have reported your issue to our customer service team and they will get back to you within 48 hours. We will give you a satisfactory solution. Please note that we will contact you via email you left in the order.
Thank you for your kind understanding. Have a nice day!
Poor customer service
Poor customer service. They make it impossible to return something you don't like or doesn't fit. I'm totally stuck with 4 tops I don't want
5 novembre 2025
Avis spontané
Réponse : Iktops
Hi,
We are sorry to hear that you are not satisfied with order. We would like to find your order and solve the problem for you. But we did not find any order by your Trustpilot account after trying several searches in the system.
Could you please provide your order number or the name of the recipient, phone number, address or more information to help us? We will give you a satisfactory solution.
Thank you for your kind understanding. Have a nice day!
I waited over a month for delivery of 2…
I waited over a month for delivery of 2 swimsuits which finally arrived. They ended up being too small for a large. I sent an email over 2 weeks ago and still have not received a reply. All I want to do is exchange for an xxl on both. I could not locate where and how to do an exchange There was no information regarding exchanges or refunds in the package.
Please advise.
Rhonda Buckner
27 octobre 2025
Avis spontané
Réponse : Iktops
Hi,
We are sorry to hear that you are not satisfied with order. We would like to find your order and solve the problem for you. But we did not find any order by your Trustpilot account after trying several searches in the system.
Could you please provide your order number or the name of the recipient, phone number, address or more information to help us? We will give you a satisfactory solution.
Thank you for your kind understanding. Have a nice day!
Réponse : Iktops
Hi,
We would like to find your order and solve the problem for you. But we did not find any order by your Trustpilot account after trying several searches in the system.
Could you please provide your order number or the name of the recipient, phone number, address or more information to help us? We will give you a satisfactory solution.
Thank you for your kind understanding. Have a nice day!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.