Freegle Avis 

163
TrustScore 3.5 sur 5

3,3

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Noté 3 sur 5 étoiles

Not that it matters in the grand scheme of things, but in the chat area, after I try to reply, there’s no send button, so I can’t. Maybe not properly compatible with Safari? The chat area generally te... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been using Freegle since it started. I don't tend to take much stuff these days but when I started out, it helped me furnish my first rental house. I've given away kids toys, books, pet f... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I agree with some of the reviews on here! Started using Freegle a few years ago - it was a great way to recycle unwanted items. Now my belief is it is used by some individual/group scammers/crooks... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Have used Freegle for a long time, never actually taken anything from others but have given away around 100 items. Just tried to log in again after a couple of months and they tell me my account h... Voir plus

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Écrit par l'entreprise

Give and get stuff for free - don't throw it away, give it away


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3,3

Moyen

TrustScore 3.5 sur 5

163 avis

5 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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3,3

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(163)

5 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I have been a Freegler for many years

I have been a Freegler for many years, and it is Fantastic! I'm always amazed at the generosity of others, and the things that are kept out of landfill and in use by this volunteer run organisation. Sometimes an individual member is a let-down, but that would be like criticising Asda or Tesco's fir the way someone pushes a trolley! It's email site address is accurate - I LOVE FREEGLE!!

24 septembre 2023
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Réponse de Freegle

Hi Elaine, Thank you so much for your review. We always love hearing from long-standing members and are so glad you like our site. You obviously put it to good use!

Noté 1 sur 5 étoiles

Awful site

Awful site, listed items & received lots of replies, which you would think would be good, however site is full of people who either don't reply after their first enquiry & those who do, dont then turn up to collect items at the agreed time. Not one of my items were collected, despite agreeing collection times/dates. Had someone agree to collect at 3pm,they didn't arrive, sent messages after an hr of waiting asking if they were still interested. They didn't reply for 4hrs, they then said they wanted to collect at 9pm, I refused as it was too late. They then turned up at 10pm. I didn't answer door & they shouted through letterbox about me wasting their time! Once someone has your address your screwed!! Do not use this site,it's not safe!

2 septembre 2023
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Réponse de Freegle

I am sorry you had such a dreadful experience. Unfortunately, like all reuse sites, we do get a number of people who ask for items and then do not follow through with collection. They tend to be those who reply very quickly and then realise they can't transport the item, they aren't sure they still want it or even have room for it. We recommend waiting a while to assess all those that apply. We have a system where you can rate other members, which shows you how reliable others have found them. In this particular instance I hope you have reported this member to your local group moderators. We do take the safety of our members very seriously.

Noté 1 sur 5 étoiles

Most annoying

Most annoying. Your listing will be automatically relisted even after you mark it as gone. I've also unsubscribed completely to stop this but this morning I'm bombarded with emails re my listed item. Not nice having to answer to all these ppl that the item is long gone and freegle refuse to leave me alone. I've unsubscribed once again so let's see. Needs sorting.

19 juin 2023
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Réponse de Freegle

I am sorry to hear you have had this trouble John. It really should not be working like that. Usually marking an item as "Taken" will show it as such on our Offers board and then remove it, plus the system will notify the unsuccessful applicants for you. Can I ask you to contact your local group moderators so that they can forward this to our technical people for investigation please. Not knowing which group or which item you are referring to does not make it possible to give a fuller reply on here. We would like to get this sorted for you.

Noté 2 sur 5 étoiles

Most items NOT FREE! I've found that the majority of items…

I've found that the majority of items on the Freegle site are in fact not free!
Freegle must be aware of this!

14 mai 2023
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Réponse de Freegle

It is a Condition of Use of our website that everything must be freely offered, with no conditions attached. We also ask members to report any cases where someone asks them for money to local group moderators so that we can take action.

Thank you for your report Ray but please can you send some examples of where this has happened so we can investigate this.

Noté 1 sur 5 étoiles

terrible im an OAP i went on to get a…

terrible im an OAP i went on to get a house walker , and the moderator threatened me and demanded my postcode or they would stop me get the walker disgusting people , no respect and threats

11 mai 2023
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Réponse de Freegle

Hi Victoria,

I am sorry you feel you have had a bad experience with us. It's difficult to answer your specific points without knowing which group you were trying to post your request to and asking them what they said and why.

However we do ask all members for their postcode when they join - this is not made public but it means we can ensure that your offers or requests appear in the right area and on the right group for where you live.

Noté 1 sur 5 étoiles

Outrageous!!

Outrageous!!! Received an email from this site asking for minimum of 200 People to pay £10 PCM, because they have lost their free web hosting. That equates to £24,000 P.A. That is just short of £100,000 over four years. ARE YOU HAVING A LAUGH? Website are a fraction of that cost, I suggest you tighten your belts like the rest of us and shop around for something cheaper. Needless to say, I have just deleted my account with you. RE: Your reply, like i said, tighten your belt and dumb your site down a bit. We are all making difficult decisions in this time of hardship and most of us do it without holding out a beggar bowl. The clues in the name matey, Freegal. Yet what you are asking for is nothing short of a subscription, get over yourself, there are plenty of free sites out there that people use quite happily. Hate to break this to you via a message but you are not that special.

9 février 2023
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Réponse de Freegle

No we are not having a laugh - far from it. We have always been proud of the fact that Freegle is free to use - but it is not free to run. We have tried many other avenues to source some funding and to ask our members for help is very much a last resort.

Freegle is relatively unusual, especially in the charity world. Most websites host static read-only content which changes quite rarely, for a relatively small number of active users. We have an active service where there are changes happening continuously, and we send out hundreds of thousands of emails a day. What you need to do this is very different. For a like-for-like replacement of the hardware we’re losing, we’re looking at a minimum of around ~20 cores, ~130GB RAM, ~2.5TB SSD, 2TB HDD, 10TB bandwidth/month.

Overall our best current estimate for how much it will cost per month for this kind of hardware and services is between £1500 and £2000 to serve the whole of the UK - and save people about £11 million pounds worth of items, which makes it pretty good value.

Bottom line: you can certainly get a cheap and cheerful website that doesn’t do much except display a few pages for a few quid a year, but you can’t run something like Freegle that way.

Noté 3 sur 5 étoiles

Mixed experience but better than the dump

I have a mixed experience on Freegle. I have come to the conclusion it is just best suited for getting rid of something you don't want without having to take it to the dump and nothing more. I have decided that to expect people who want things to be polite in their request, to all remember to turn up, or to provide subsequent feedback on how they are getting on with high-value items, parted with on the basis of alleged need, is pointless. Indeed I think I must take statements of need with a pinch of salt - perhaps the frequent 'can I have it?' is actually the most honest type of request.

I have also yet to come to terms with how difficult it is to become a recipient. I have given away far more than I have ever asked for and yet even when I am not too late for something (so often the case if you opt for daily digest) and write politely, I am yet to get anything! It would be good if there was a setting that stops people giving away stuff for 24 hours to allow people who haven't got the opportunity to be glued to their email a chance to respond.

Finally, getting the daily digest is an email about 0.5mB in size. It's an indication of how popular Freegle is. But if like me your email account is always close to being full, you have to keep on top of deleting emails!

6 septembre 2022
Avis spontané
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Réponse de Freegle

Hi Simon,

Thanks for taking the time to write a Review. I am sorry your experience with Freegle has been a bit mixed so far. We do recommend to all our members that it is often best to wait a while before offering an item, to allow everyone a chance to respond. But not everyone does that of course.

The Daily Digest is tending to get larger as more people are finding out about Freegle and also more are appreciating that reusing items is a good way to save money as well as saving our planet. If you don't want to receive individual emails (and by the sound of your Inbox, you don't!) and you really want/need something specific, then the best way is to post a "Wanted" for it. A number of our members prefer to respond to a "Wanted" rather than post an "Offer" themselves.

Hope you have better luck in future.

Noté 5 sur 5 étoiles

Recycle Givecycle Make Someone’s Day

I often gift and receive items on Freegle. It’s a superb way of not just recycling but helping people out as well. It’s fun and great to be involved in.

3 août 2022
Avis spontané
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Réponse de Freegle

Thank you for the review David. Glad you are enjoying being a member of our reuse community. :-)

Noté 5 sur 5 étoiles

Freegle is the ultimate win-win situation!

I joined Edinburgh Freegle a couple of months ago as we're having a big clear out now that our kids are grown up. I've rehomed nearly 100 items already, and it's a delight to meet the wonderful people who are able to use them either in traditional or inventive ways.
Yesterday I had my first experience of collecting an item for myself - an offcut of carpet that may have appeared useless at first, but is the ideal size for putting under the ironing board to protect the wooden floor - genius!

2 février 2022
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Réponse de Freegle

Thank you for taking the time to write a review Gillian - and welcome to our reuse community! It's always amazing to find how much stuff that we all thought useless can find a new home with someone else. :-)

Noté 3 sur 5 étoiles

I can’t give this a 5 star rating I…

I can’t give this a 5 star rating I really enjoy seeing what people have to offer but what really Riles me is when you ask if something is available a lot of people go on the last message I received not the first about this item, just wish there was only way in which it was a first come first served basis because on some items you get six Replies and they only look at the last reply and what annoys me also some people don’t put promised on something and then come back to its already taken what a waste of time

27 janvier 2022
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Réponse de Freegle

Hi Hayley
Thanks for taking the time to send us a review. I am sorry you have been disappointed in not managing to get things you want - but we do not operate a "first asks gets" policy on Freegle. We advise members to wait a little time to allow everyone a chance to have a look and ask for the items they can reuse. It is then up to the person offering to choose who to give it to - often this will be someone who lives fairly close or can collect quickly. Also we do encourage members to put a "promised" on items while awaiting collection but some who access our site through another organisation are unable to do this.

I hope you continue to use our site though and better luck next time!

Noté 4 sur 5 étoiles

Freegle is great.

I've been using Freegle for a long time and think it's great. I've re-homed lots of stuff, been pleased to receive a few useful things and met some nice people in doing so.
It's so much better for the environment than constantly buying new and chucking old stuff away.

6 janvier 2022
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Réponse de Freegle

Thank you for your review Holly. Pleased you are part of our reuse community.

Noté 5 sur 5 étoiles

I love freegle…💖

Freegle is a great place to give and receive unwanted stuff , practically anything goes on there so don't buy new have a view!!!!😚😚😊

5 janvier 2022
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Réponse de Freegle

Thank you for the review Dawn! Happy to have you as one of our reuse community.

Noté 5 sur 5 étoiles

Freegle is BRILLIANT!

If you don't have transport to take your items to the tip then someone may want them enough to collect them. Broken tiles etc could make hardcore for a driveway or soakaway for example. It's amazing what some people can make use of. Also if you want something obscure or from a byegone age then ask on Freegle. As well as having stuff to get rid of, some Freeglers collect stuff and have all manner of odds and ends that they can sometimes spare for the likes of you and me. It sometimes takes time to arrange a time and place to collect or deliver and sometimes people let you down but that is part of the rich tapestry of life I'm afraid. (!) Not really afraid but can't think of a better turn of phrase. Freegle though? ....I love it.

18 décembre 2021
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Réponse de Freegle

Thank you for your review Alan. Glad you have joined the reuse community. We are also constantly amazed at how resouceful members can be in keeping things out of landfill.

Noté 5 sur 5 étoiles

Freegle Lane, fast and fun

I love freegle and all of the freeglers. I know it's mainly collect but a lot of freeglers have helped me out with me being so ill by dropping items off for me. Without freeglers, friends and neighbours I would still have nothing after starting out on a new life. Thanks freegle

7 décembre 2021
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Réponse de Freegle

Hi Lin, Thank you for taking the time to write a Review. Really glad to hear that Freegle and our band of freeglers have managed to help you out. Take care.

Noté 5 sur 5 étoiles

Easy to communicate

Easy to communicate, clear and awesome that someone’s trash, really can be treasure 😄

5 décembre 2021
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Réponse de Freegle

Thanks for taking the time to post your review. Glad you are part of our reuse community. :-)

Noté 5 sur 5 étoiles

Freegle is such a great idea!

Freegle is such a great idea! I have passed on several things that I couldn't have sold to people who were really chuffed to have them. Far better than sending it to landfill. Most people collect as agreed, and are very polite and pleasant to deal with too.

4 décembre 2021
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Réponse de Freegle

Thank you for your review Donna. Glad you agree with us that to have stuff reused is better than just going to landfill.

Noté 1 sur 5 étoiles

Neurotic admins

Neurotic admins

Horrible site

Also very sarcastic

3 décembre 2021
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Réponse de Freegle

Sorry you don't like us!! Not sure what you mean by "neurotic admins" though so I can't give you any reply to that comment as I don't understand it. :-)

Noté 5 sur 5 étoiles

Excellent idea, easy to use

Excellent platform to re-home unneeded items without waste, or to request needed items from the community. Extremely easy to use, and run by local volunteers.

3 décembre 2021
Avis spontané
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Réponse de Freegle

Thank you for taking the time to write a review HJ. Glad you are making good use of our site and are part of the reuse community.

Noté 5 sur 5 étoiles

Great platform, shame about the users

The platform itself is great, it is really easy to post what you're looking for/rid of, and really easy to chat with the people who are interested. The feature I appreciate most is the user profiles and rating system, which helps somewhat in finding someone who genuinely needs a helping hand.

Just be aware that there are unscrupulous folks using the platform to get free things they don't really need, or are going to resell, so use with caution and be prepared for time wasters.

2 décembre 2021
Avis spontané
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Réponse de Freegle

Thanks for your review Joanna. We are pleased that you appreciate the site itself and find it easy to use. Sadly there will always be a few who will try to obtain stuff to resell or let others down by not turning up but, as you have found, the profiles and rating system are there to try and help identify them. Luckily they are in the minority and most Freeglers are lovely, friendly people. :-)

Noté 5 sur 5 étoiles

Great site to get re-use out of older items

I've used Freegle (& freecycle before that) for some time, and it is a great site to both give and find second hand items for re-use. Its always nice to see something you no longer use go to a happy home elsewhere.

2 décembre 2021
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Réponse de Freegle

Thanks you for your review. Glad you have found being part of the reuse community rewarding.

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