Booked a river cruise down the Mekong river. We had difficulty getting regional flights that suited us. We did get these sorted eventually. The booking agent was very helpful and pleasant. The sup... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very helpful and friendly. I dealt with Morgan who was very knowledgeable about the holiday I wanted to book, and made the whole process very easy. The amount of information that has now been sent to... Voir plus
L'entreprise a répondu
Libby Knowles was very easy to deal with and not at all pushy. She answered all our questions clearly and replied quickly when she needed to gain more information. Gave us good advice and was very wil... Voir plus
L'entreprise a répondu
Today I booked a tour package to Australia and New Zealand with Vincent Nicholas with Imagine Cruising. He was absolutely marvelous! He was friendly and personable yet very professional and respectful... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.
Imagine Cruising
Écrit par l'entreprise
- More than just a cruise
- By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth.
- CRUISE & RAIL
- Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone.
- CRUISE & TOURING
- Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach.
- CRUISE & EVENT
- From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you.
- CRUISE & STAY
- Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us.
- RIVER CRUISING
- From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop.
- CRUISE DEALS
- If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here.
- BOOK WITH CONFIDENCE
- Your holiday is ABTA and ATOL protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Coordonnées de contact
Portland House, Bincknoll Lane, Interface Business Park, SN4 8SY, Swindon, Royaume-Uni
- 01793 856770
- customersupport@imaginecruising.co.uk
- imaginecruising.co.uk
4,8
Excellent
14 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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A very patient and helpful
A very patient and helpful, Daniella, made our booking experience , more or less a Breeze .
We had so many questions for her to answer as we found the website disappointing
5 août 2026
Réponse de Imagine Cruising UK
We are so pleased Daniella provided excellent support. We appreciate you highlighting the website's challenges and will use your feedback to improve.
Our phone call with Paige Wilson was
Our phone call with Paige Wilson was fantastic she is very knowledgeable and professional we will
be very likely be booking with this firm again
5 août 2026
Réponse de Imagine Cruising UK
We're delighted to hear that your phone call with our team member was fantastic and that they were knowledgeable and professional. We look forward to assisting you again in the future!
HARVEY WAS SO KNIWLEDGEABLED AND…
HARVEY WAS SO KNIWLEDGEABLED AND HELPFUL DURING THE BOOKING PROCESS. HIM AND HIS MANAGER FACILTATED A SUITABLW DEPOSIT. AND HARVEY EXPLAINED THE HOLIDAY SUPERBALY. WELL DONE IMAGINE.
5 août 2026
Réponse de Imagine Cruising UK
We're delighted to hear that our team member was so knowledgeable and helpful during your booking process. It's wonderful that they and their manager facilitated a suitable deposit and explained your holiday so well.
Réponse de Imagine Cruising UK
We're so glad our advice and process were helpful to you. Thank you for your kind words!
Spoke to a very helpful lady called Zoe…
Spoke to a very helpful lady called Zoe . Explained everything simply and was so knowledgeable with regards to the trip I booked .
5 août 2026
Réponse de Imagine Cruising UK
We're delighted to hear that our team member was very helpful and clearly explained everything about your booked trip. It's wonderful to know they were so knowledgeable. Thank you for your positive feedback!
All very smooth and thorough
5 août 2026
Réponse de Imagine Cruising UK
We're so glad to hear everything was smooth and thorough for you. We appreciate your kind words!
The man who answered my call gave me…
The man who answered my call gave me all the information I needed and was very helpful could not have had a better experience.
5 août 2026
Réponse de Imagine Cruising UK
We're so pleased to hear that our team member provided all the information you needed and was very helpful. Thank you for sharing your positive experience!
I am a returning customer so my details…
I am a returning customer so my details were all on file,how ever Shannon took the time to check all spellings and details were correct. I was given a time that she would phone back after checking availability was too our satisfaction however she was unable to keep to that time so I was contacted by Shannon’s supervisor who was able to give me brief details and if agreeable our cabin would be held until Shannon would phone with full details at a later agreed time. Excellent customer service!
4 août 2026
Réponse de Imagine Cruising UK
We are so pleased to hear about your positive experience with us! It is wonderful to know that our team provided such excellent service, ensuring all your details were correct and keeping you informed throughout the process. We truly appreciate your kind words and look forward to welcoming you back.
Call answered quickly
Call answered quickly
Information given clearly and the consultant phoned back with the information and details as we requested
5 août 2026
Réponse de Imagine Cruising UK
We're delighted to hear that your call was answered quickly and that our consultant provided clear information, following up as requested. Thank you for your positive feedback!
I found Daniella to be very…
I found Daniella to be very professional and very good from start to finish nothing was to much trouble and she gave me great advice
4 août 2026
Réponse de Imagine Cruising UK
We're delighted to hear that our team member was professional and provided great advice from start to finish. Thank you for your positive feedback!
Shannon was very helpful and…
Shannon was very helpful and informative. She was brilliant!
5 août 2026
Réponse de Imagine Cruising UK
We're so happy to hear that our team member was very helpful and informative during your experience with us. Thank you for your positive feedback!
Booked our cruise today with Adam
Booked our cruise today with Adam. Extremely informative and went through everything in detail.
5 août 2026
Avis spontané
Réponse de Imagine Cruising UK
We're so glad to hear you had such a positive experience booking your cruise with us! We appreciate you sharing your feedback.
Réponse de Imagine Cruising UK
We're thrilled to hear that our team was helpful on the phone and clearly explained your itinerary. Thank you for your positive feedback!
Friendly,helpful Calvin.
4 août 2026
Réponse de Imagine Cruising UK
We are delighted you had a positive experience. We appreciate your feedback.
Hunan connection with Faye
4 août 2026
Réponse de Imagine Cruising UK
We are delighted you had a positive experience. We appreciate your feedback.
All was very good but later I will…
All was very good but later I will need some help
in organising myself for the journey. Thanks for giving me Tel. Number that I can call.
4 août 2026
Réponse de Imagine Cruising UK
We're glad to hear you had a good experience! We're here to assist with your journey planning whenever you need us.
A Gem of a Gentleman
Today I booked a tour package to Australia and New Zealand with Vincent Nicholas with Imagine Cruising. He was absolutely marvelous! He was friendly and personable yet very professional and respectful. He used brilliant and descriptive language to explain the journey I will be on and referred to his experience on this same tour to make it even more delightful and real! You have a gem in your company and if there were more stars, he would get them all! Thank you to Vincent and I cannot wait to tour!!
3 août 2026
Avis spontané
Réponse de Imagine Cruising UK
We are absolutely thrilled to hear about your wonderful experience booking your tour package. It's fantastic to know that our team member provided such a professional, friendly, and descriptive service, making your booking delightful. We are so glad you are excited about your upcoming tour!
SERVICEZoe was extremely helpful & kind in…
Zoe was extremely helpful & kind in answering all m queries
you should give her a bonus
4 août 2026
Réponse de Imagine Cruising UK
We're so pleased to hear that our team member was extremely helpful and kind in answering all of your queries. Thank you for sharing your positive feedback!
Libby was really helpful and patient
Libby was really helpful and patient. Also very thorough when going through the booking itself, terms etc . She also called me back at the agreed time as I needed to check something with my husband before proceeding
4 août 2026
Réponse de Imagine Cruising UK
We're so pleased to hear that your experience was a positive one and that our team member was able to provide such helpful and patient assistance. It's wonderful that everything was thoroughly explained, and we appreciate the recognition of their excellent service.
Lisa was very helpful and friendly
Lisa was very helpful and friendly. She took the time to explain everything and made sure we fully understood. We were more than happy to deal with Imagine Cruising once again and would recommend them to anyone.
4 août 2026
Réponse de Imagine Cruising UK
We're delighted to hear that our team member was very helpful and friendly, taking the time to explain everything clearly. We're so pleased you were happy with our service once again!
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