I think the service expectations are so low that this relatively decent experience gets a higher grade than it should deserve. Technicians who called were both pleasant and showed competence. Luckily... Voir plus
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Excellent response time on the phone. Engineer available the next day. Issue resolved in 10 minutes.
New Washing machine; didn't understand the working mechanics. New machines do not operate like older machine which isnt obvious upon purchase. Something salesmen need to point out in store upon purcha... Voir plus
Rang the number on the dryer not expecting too much as based in ireland and it was a uk number. Also have the dryer 6 years so warranty would be expired. Customer service arranged engineer to come out... Voir plus
4,6
Excellent
214 avis
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The element in our oven stopped working…
The element in our oven stopped working and despite the fact that it was out of warranty, the staff at Soundstore in Tralee arranged for the Indesit service man to come and replace the element for us gratis. I was overwhelmed and delighted with such excellent customer service, professionalism, punctuality, and quality of the repair. Cannot recommend enough.
3 mars 2026
Avis spontané
Speedy repair
Once details of problem were submitted etc., the follow up was excellent ending with a speedy and competent repair man
5 mars 2026
Avis spontané
Super Efficient Warranty Service
Very quick to respond to my query and arrange a service call. Issue fixed very quickly also.
2 mars 2026
Avis spontané
good timing and job done perfectly
my beko stovetop glass was broken and the maintenance team been contacted and appreciate that they replaced it in good timing and job done perfectly and happy.
Thanks Guys
28 janvier 2026
Avis spontané
Repair - Great Service
Rang the number on the dryer not expecting too much as based in ireland and it was a uk number. Also have the dryer 6 years so warranty would be expired. Customer service arranged engineer to come out and repair was done at no cost. Amazing customer service. Will definitely buy Beko/Indesit again
28 janvier 2026
Avis spontané
Technician was excellent
Technician was excellent, but I did not receive expected text or email for time of arrival which could have caused problems.2
20 janvier 2026
Avis spontané
Super … huge praise
23 décembre 2025
Avis spontané
Immediate, effective back up
My product is a Beko ProSmartInvertor washer/ dryer.
Spot on efficacy, explanation and resolution. Sorted in a timely manner.
17 décembre 2025
Avis spontané
The engineer arrived on time and was…
The engineer arrived on time and was very pleasant and professional. He also rerouted some of the waste pipes to prevent problems in future
9 décembre 2025
Avis spontané
Reliable Efficient Service
On time, professional, efficient, friendly and happy to see Alan again if necessary.
2 décembre 2025
Avis spontané
Indesit heat pump dryer
I have had 2 indesit dryers, first one nearly caught fire, only bought second because they gave discount after they couldn’t repair the first one. Second one although worth €600 has given trouble from the beginning. I wouldn’t recommend or buy this brand again
25 mai 2025
Avis spontané
Washing machine repair
quick response and repair was carried out within the agreed time frame
20 novembre 2025
Avis spontané
Professional and courteous service
Had what we thought was a warranty issue turned out to be a user operator issue, but they dispatched someone within five days because it wasn't critical. We were able to use the dishwasher in the meantime. The service technician kept us well. Informed about his approximate arrival time with a three hour window and then notified a six minutes before arriving. The service technician was professional, courteous, and great to work with.
12 novembre 2025
Avis spontané
Dryer blowing cold air
Explained what the problem was
And was repaired
Good service
23 octobre 2025
Avis spontané
Excellent customer service good products and excellent technician service. Highly recommend
Excellent customer service on phone excellent technician came to service my product and was very pleasant and informative on keeping my product working well. Overall one of the best customer service experiences I've had.
Thank you,
Greg Franklin
15 octobre 2025
Avis spontané
Excellent technician and arrived in…
Excellent technician and arrived in timely manner. Thanks Patrick.
26 septembre 2025
Avis spontané
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