Indophilia International Avis 

165
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Product is well made. This is not a scam company and I will try again. Summer weight cotton dress with a zip under the arm. But the transport courier in Australia was rubbish. They mixed my pa... Voir plus

Noté 5 sur 5 étoiles

I love my dress and wore it as a model for a portrait class. It drew many admiring compliments but i didn't wash it before i wore it and the indigo dye transferred to my body which the students found... Voir plus

Noté 5 sur 5 étoiles

I love everything about my indophilia dress! I was a little leery of ordering from a company I wasn't familiar with, but the item exceeded my expectations. I am very pleased with the lovely lightwei... Voir plus

Noté 4 sur 5 étoiles

I purchased a blazer and while I don’t usually wear prints, something about Indophilia colours and prints kept taking me back to purchase page. The fit, the fabric and the design are simply beautiful.... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Couturier
  4. Tailleur sur mesure

Écrit par l'entreprise

Indophilia, a term combining 'Indo' for India and 'Philia' meaning love, reflects our profound admiration for Indian fabrics and contemporary global styles. As a collective of skilled tailors, designers, and executives, we are dedicated to creating exceptional clothing in India and delivering it to customers worldwide. Our garments are meticulously crafted to offer customizable options for length, sleeves, and neckline, enhancing personal style and fit. Several of our designs feature a real-time live preview, allowing customers to visualize how the dress will look before making a purchase. We cater to a diverse range of body sizes, offering sizes from XS to 10XL. Each dress is made-to-order, which significantly reduces garment waste. Committed to sustainability, we avoid using synthetic materials like polyester, ensuring our garments are both skin-friendly and environmentally friendly.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,1

Tous les avis

(165)

68 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Happy customer

I've ordered three dresses. Each one is attractive and extremely well made. The shipping was quick and the online experience is easy. I will purchase again!

24 juin 2026
Noté 4 sur 5 étoiles

I love the dress I ordered

I love the dress I ordered. Great fit and quality material. The only downside for me is the colour rubbed off on my light coloured bag and fabric strap. Hopefully this will stop after it is washed.

14 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience!

Great experience dealing with this company. Shipping takes a while but it is coming all the way from India.
The dress is beautiful. Excellent quality!
I've actually ordered another dress because I love the first one so much!

15 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I love that I can by clothes in Indian…

I love that I can by clothes in Indian prints

The dresses are made from beautiful cotton and stunning prints, dress matxh images on the website

They fit great and so cool for summer

The sewing skills are better than UK high street and M&S quality

I have bought three dresses this time and I will be buying more definitely

3 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Gorgeous dress

Gorgeous dress. The quality and color are stunning. After purchasing a dress, I bought a long blazer - equally beautiful.

26 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Delivery was delayed multiple times

Delivery was delayed multiple times, would have been much better to use courier. Some irregularity of pattern intensity beyond which I’d view as acceptable for hand printing. Overall, lovely dress that will enjoy wearing

10 juin 2026
Logo de Indophilia International

Réponse de Indophilia International

Hi Tracey,

They took 20 days to deliver this time ! That's a terribly long time. Usually UAE shipments take 5-8 days. Not more.

We can do UPS / DHL which delivers in 2-3 days but they charge a bomb ~ close to 25$ for shipping.

If you want to try us again, happy to pass a one-time 40% discount I'll create for you. I believe you'll have your dress in less than 20 days this time - from order to delivery

Noté 4 sur 5 étoiles

Its been close to a month but have not…

I was late in recieving my order, but the customer service team was very prompt in reaching out and trying to rectify the issue. As always I absolutely love my purchase.

9 juin 2026
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Réponse de Indophilia International

Hello,

I'm getting to the bottom of this. LP961230347IN is the tracking number that you can track on USPS ( https://tools.usps.com/tracking/LP961230347IN ).

We dispatched from India on 10th - two days from your order placed on the 8th - arrived in the US with USPS ON 17th and since then its getting misrouted again and again.

Please do not worry. If this doesn't reach within 4-5 days, I'll resend via UPS and add a free dress as a token of apology.
If this reaches eventually, then also happy to offer a free dress as a token of apology.

This is a highly exceptional situation!

Noté 5 sur 5 étoiles

Very satisfied

I ordered a blazer, top, and pants to match the top. The pants were not advertised for sale but they said they would make them for me. All items were made to my measurements. Iam pleased with the items received. The workmanship is excellent as is the fabric. The light-weight 100% cotton is exactly what I was looking for. The clothing looked exactly as pictured on the website. The only issue I had was the back rise of the pants. I provided a front rise measurements, but neglected to provide a back rise measurement. I am new to ordering tailored clothes from abroad and didn't realize that I should provide it. Customer service offered to remake them for the cost of production. This is a very fair resolution. Im already planning my next order. Time of order until delivery was approximately 1 month.

25 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Excellent overall. Some progress updates would help.

You have a very nice ordering process. I appreciate being able to get my dress lined, and the custom measurements are vital for me.

The quality of your work is outstanding! The fabrics are really wonderful.

My only complaint is that my second order took a VERY long time to ship, and I really was starting to think that you were going to disappear like eShakti.

Some emails indicating that you're working on my order -- maybe as often as weekly -- would have been very reassuring.

21 mai 2026
Noté 5 sur 5 étoiles

Great dress, fabric, fit and artistry

My dress arrived in the exact style and colors depicted. I loved the artistry of the block printing. The cotton was medium weight, not too sheer, not too heavy for summer. The sizing was as they indicated in their facebook advertising, and as I am an XXL, or XXXL, apple shape, I am not easy to fit. It fit just fine. It came with 3/4 sleeves which are nice for larger, older ladies such as myself and means the dress can be worn for at least three seasons in northern North America. I knew the dyes used would run when washed so on customer service advice I soaked it in heavily salted water for 30 minutes then rinsed several times. The rinse water still ran blue and I think that will happen a few times I wash it in the future. That is the nature of hand printed fabric. Very happy.

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Got thin cotton light weight dresses…

Got thin cotton light weight dresses for summer on time, before humidity hit. Love the quality and modest stiles. Even bought a blouse just because it's in stile. All in all new summer wardrobe to enjoy and stay cool throughout the summer.

21 mai 2026
Noté 5 sur 5 étoiles

Great source for custom clothing

I've shopped with Indophilia for a few years now, shipping both to the US and Thailand. Their work is always as advertised, with thin and airy cotton fabrics perfect for tropical weather. I find their size charts to be accurate, the alterations options are excellent, and their customer service is responsive. I definitely recommend!

17 juin 2026
Avis spontané
Noté 3 sur 5 étoiles

finally got my dress

Did not get my dress for weeks. But it has arrived, and I like the dress.

9 mai 2026
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Réponse de Indophilia International

Hi Sonia,

The dress took terribly long because of exceptional shipping situation. Now, dresses leave our tailoring house within seven days and delivery happens in another 7-10 days. Can we send you a complementary dress as a compensation for delayed service ? You can send us an email and screenshot this.

Noté 2 sur 5 étoiles

Misleading return policies and argumentative customer service

Beautiful fabric patterns but slower shipping than advertised, unhelpful customer service, and inaccurate returns policy on website. My experience: store credit returns only, refused to provide return shipping label, I paid all return and replacement shipping costs ($40), returns processed 2+ weeks and many follow up emails after they're received by the company.

Edited to add: screenshot emailed as instructed, it took several emails for customer service to agree to honor it but ultimately it was never shipped as promised.

21 avril 2026
Logo de Indophilia International

Réponse de Indophilia International

Hi Sarah,

I'm sorry. I should have aligned my team better but I didn't. I'm happy to send a free dress as a token of apology.

For future orders - you or any customer - we have a partner who issues USPS labels on our behalf to customers. Which is what we'll use going forward for the prepaid labels.

If you want to take up on our offer, feel free to send an email and screenshot this reply.


Best,
Harsh

Noté 5 sur 5 étoiles

The tailoring is superb and the cotton…

The tailoring is superb and the cotton fabric comfortable for warmer climates. I like that I can customize the neckline, sleeves and length of the dresses. I hope to see more fabrics in different colors and patterns.

23 avril 2026

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