Indophilia International Avis 

165
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Product is well made. This is not a scam company and I will try again. Summer weight cotton dress with a zip under the arm. But the transport courier in Australia was rubbish. They mixed my pa... Voir plus

Noté 5 sur 5 étoiles

I love my dress and wore it as a model for a portrait class. It drew many admiring compliments but i didn't wash it before i wore it and the indigo dye transferred to my body which the students found... Voir plus

Noté 5 sur 5 étoiles

I love everything about my indophilia dress! I was a little leery of ordering from a company I wasn't familiar with, but the item exceeded my expectations. I am very pleased with the lovely lightwei... Voir plus

Noté 4 sur 5 étoiles

I purchased a blazer and while I don’t usually wear prints, something about Indophilia colours and prints kept taking me back to purchase page. The fit, the fabric and the design are simply beautiful.... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Couturier
  4. Tailleur sur mesure

Écrit par l'entreprise

Indophilia, a term combining 'Indo' for India and 'Philia' meaning love, reflects our profound admiration for Indian fabrics and contemporary global styles. As a collective of skilled tailors, designers, and executives, we are dedicated to creating exceptional clothing in India and delivering it to customers worldwide. Our garments are meticulously crafted to offer customizable options for length, sleeves, and neckline, enhancing personal style and fit. Several of our designs feature a real-time live preview, allowing customers to visualize how the dress will look before making a purchase. We cater to a diverse range of body sizes, offering sizes from XS to 10XL. Each dress is made-to-order, which significantly reduces garment waste. Committed to sustainability, we avoid using synthetic materials like polyester, ensuring our garments are both skin-friendly and environmentally friendly.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,1

Tous les avis

(165)

68 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

eShakti lovers rejoice!

EShakti comprised 90% of my closet for a decade before they deteriorated. I took a chance on Indophilia hoping they would fill their niche and was pleasantly surprised all around! My first purchase of a customized dress arrived 14 days from ordering and met all of my specifications. I'm very pleased with the fabric content, craftsmanship, price, and customization process. My only note is that I did not know it had shipped until it arrived. Timely shipping tracking would have made it a better experience.

13 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

You sent me the wrong size

You sent me the wrong size. Specially I bought two jackets both said size 16, but only one fit. The other was really a size 12. I sent photos, but I've been ignored. I asked for you to send me the right size. I am not going to let go of such costly experience.

24 mars 2026
Logo de Indophilia International

Réponse de Indophilia International

Hi Teresa,

I believe we're working on your exchange right now. You can send me an email, ask them to direct to "Harsh" and let me know how we can delight you.


Best,
Harsh

Noté 5 sur 5 étoiles

Ordered 3 custom sized dresses

Ordered 3 custom sized dresses. Beautiful fabrics, colors and prints. Fits perfectly. I noted in my order that my shoulders are narrower than the dimension i provided and they made the small adjustment. They offer to line the dress for a reasonable price and it's wonderful. Because they offered it, I figured that the dress fabric would be thin and see thru but the material was sturdy and probably didnt need the lining. Happy I got it though because it does protect from heat and sweet and will keep the dresses nice for a long time. I will be buying again in the future.

14 mars 2026
Noté 1 sur 5 étoiles

I had ordered 4 dresses

I had ordered 4 dresses, received only 3. Sent email to customer service twice. Haven’t heard back yet.

29 janvier 2026
Logo de Indophilia International

Réponse de Indophilia International

Hi Archana,

So bad this happened. Was it resolved ? If not, I'd be happy to make it right. Send the dress that wasn't received along with a complementary dress.

Apologies for the delayed response. We'll check trustpilot thrice a week going forward so these reviews aren't missed.

If you'd like to take the offer, send us an email and refer this message. Maybe screenshot it.

Thanks,

Harsh

Noté 2 sur 5 étoiles

The jacket smelled really bad

The jacket smelled really bad . The jacket looked old and the colour was running too...

17 janvier 2026
Logo de Indophilia International

Réponse de Indophilia International

Hi,

The color running - that's a feature not a defect. The colors are all natural and organic derived from sources like Indigo, Laal Mitti, Tamarind etc.

Happy to explain in detail over email.


Best,
Harsh

Noté 5 sur 5 étoiles

Service was very good

Service was very good. I bought a dress which is too small and Indophilia not only suggested on exchange but gave me a new dress without any charges. Thank you very mucn

3 janvier 2026
Noté 3 sur 5 étoiles

Material was too thin

3 janvier 2026
Logo de Indophilia International

Réponse de Indophilia International

Hi,

Yes, the dresses are mostly 80GSM. We have an option to add lining. Was it too thin despite the lining ? Happy to take this conversation over email if you prefer.


Best
Harsh

Noté 3 sur 5 étoiles

The dye in the material was not colour…

The dye in the material was not colour fast. The dress was nice and fitted well however my concern relates to the dyes shedding onto my skin and undergarments.
I a previous garment because the size was incorrect..it could have been my own fault, and the return process and replacement garment was flawless.

27 novembre 2025
Logo de Indophilia International

Réponse de Indophilia International

Hi,

The color running - that's a feature not a defect. The colors are all natural and organic derived from sources like Indigo, Laal Mitti, Tamarind etc.

Happy to explain in detail over email.


Best,
Harsh

Noté 1 sur 5 étoiles

Worse purchase experience ever

This has been the worse purchase experience I’ve ever had. Received incorrect dress & contacted them requesting a return & refund as paid extra for customisation. Had only one reply to my over ten times of contacting them. They acknowledged the error & then no other reply. So disappointing & a waste of money.

23 novembre 2025
Logo de Indophilia International

Réponse de Indophilia International

Hi,

We've made many changes in our ops and manufacturing. If you want to try us again, happy to pass a significant discount coupon. I'm sure you'll be delighted this time.

BEST,
Harsh

Noté 5 sur 5 étoiles

Great dress

Great dress! Love the customization options offered by Indophilia. Their customer service is very responsive. And the dress I bought is lovely.

8 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

UPDATED Three strikes and I'm out

I’d like to update my review to add that Indophilia came through for me! They sent me the correct dress with my customizations and I absolutely love it!!
*
*
I've ordered from Indophilia three times. The first dress was missing the belt. I was given $20 off my next purchase. The second dress had the pockets sewn in the wrong way. I was asked to send it back (at my expense) and choose a replacement. I chose a new dress and asked for customizations. The third dress came with no customizations. If I want another replacement, I have to send it back at my expense. I will never order from them again and do not recommend Indophilia to anyone.

10 novembre 2025
Logo de Indophilia International

Réponse de Indophilia International

Hi,

We have made many changes to our manufacturing and ops. We now issue prepaid labels in the US. If you decide to try us again, let me know. I'll be happy to send you a discount coupon.


Best,
Harsh

Noté 1 sur 5 étoiles

The dress arrived ok but when I took it…

The dress arrived ok but when I took it out of the packet the ink from the dress was coming off onto my hands. It If I had worn it I would have been covered in blue dye. The pattern on the dress was not as crisp as the be picture online. It looks like batik

27 octobre 2025
Logo de Indophilia International

Réponse de Indophilia International

Hi,

The color running - that's a feature not a defect. The colors are all natural and organic derived from sources like Indigo, Laal Mitti, Tamarind etc.

Happy to explain in detail over email.


Best,
Harsh

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