I found the sale of my phone, to be honest, fair, swift and communicative. The phone quote on the website was significantly higher than the amount I agreed to and received. Although some reviewers co... Voir plus
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Lisez les avis des autres
When I sold my first used device to them, they said the battery lost power too quickly and paid out 80% of what I had expected, which is fine. However, when I sold them another device, they said the s... Voir plus
I emailed Innofinity with questions on what iPhone would best suit me and they answered immediately. I duly ordered one and it arrived in tip top condition, saving me a considerable sum. I then used t... Voir plus
Pleasant experience selling old mobile phones with innofinity. Had several phones which had just been in a drawer. Listed them easily on the website and was offered a price. Was sent a pre postage lab... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are an e-commerce business which trades primarily in mobile phones. iPhones have been our speciality for the last three years and we pride ourselves in our expert technical and industry knowledge.
Coordonnées de contact
Innofinity worldwide, 15 Sloane Square, SW1W 8ER, London, Royaume-Uni
- customer.services@innofinity-worldwide.com
- innofinityworldwide.co.uk
N'a pas répondu aux avis négatifs
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Easy to deal with.
Completed form.
Postage label emailed instantly.
Sent phone
Had money 3 in bank working days later.
Very helpful and efficient company to do business with
Very happy customer
Easy
Easy. All of it, easy. Got the quote offered straight away into my bank account. Excellent.
Couldn't have gone more smoothly
Couldn't have gone more smoothly - Royal Mail pick up from my door, didn't need to print my own label, money in my account the same day the phone reached them. And for more money than offered by a leading competitor! Definitely recommended.
Sold my Apple Watch series 10…
Sold my Apple Watch series 10 originally offered 160 they re quoted at 95.00 has there were scratches on the screen they did upload a photo of my watch showing the said scratches I wasn’t aware of them at the time I sold it
A bit disappointed with the outcome of the offer but couldn’t be bothered having it returned has I no longer use it
Speedy service and fast turn around money is being processed today
Very fast and helpful customer service.
Excellent service paid exactly what…
Excellent service paid exactly what they offered and had the money in my account the same day this company unlike others are genuine and I will definitely do business again as a seller and buyer
Wow Amazing service
I sent my iPhone 15 1tb off on the 16th march it arrived at 13.23 on the 17th to Innofinity and by 14.08 £565 was in my account no qualms what a stress free company Innofinity are, I don’t offen leave reviews but on this occasion I felt it’s the right thing to do as I could not fault Innofinity in anyway 5* service wouldn’t hesitate to do business again.
Kind regards
George
Highly recommend!
Awesome experience! I found Innofinity Worldwide online after I made the decision that I wanted to trade 2 iPhones (a 13 mini and an iPhone 8, both in good condition). I was in Sloane Square area one day and called them to see if I can drop the phones off in person, they said yes and they managed to sort me out on the day within hours! I got a quote for both phones after I filled in an online form, they ran their tests and then contacted me with a revised quote based on their investigation. All in all I got paid less than originally got quoted for but the justification seem legitimate.
Will definitely going to be using their services again! Top noch service!
Got slightly less than expected but…
Got slightly less than expected but payment from super fast
Great service from Innofinity
Great service from Innofinity. Responsive to queries and quick payments. They also accept a really wide range of tech so easy to recycle various items all at once.
Process is easy, super happy with my experience
Mike is always extremely helpful, honest and up front. I regularly send equipment for trading in. When it is not up to standard, they will tell me in advance what I will likely receive in payment, to avoid any disappointment. They always have paid promptly on the same day. The process to send the equipment is so far very easy, fast and secure. The equipment is checked ASAP and a price is always quoted very quickly after they have received the items. Super happy with my experience so far.
Good communication
Good communication, Quick payment and friendly highly recommend
Received less than their website said we'd get!
We sold some old iphones to Innofinity Worldwide. We processed this online, they provided the postage label, and within just a few days they were in touch, albeit offering much less than advised. We queried this, and they did improve their offer, but it was still significantly less despite us appraising based on their own categories.
Admittedly, these were older iphones (5, 6, 7 and SE) that the iOutlet didn't list on their site. In comparison though for the other phones we sold. the iOutlet agreed with our appraisal and paid us exactly what was agreed. Once we'd 'settled on a price' with Mike, the payment was immediately made.
Really simple process
Really simple process. I received an instant quote and was able to send my phone via the Post Office. I don’t have a printer and was able to print the label off at the store. I received confirmation the package had arrived within a couple of days and the next day I received the confirmed quote. I accepted and the money was in my bank within an hour. Brilliant, would definitely use again!
The process was smooth and I got prompt…
The process was smooth and I got prompt feedback from the team. I’d gladly trade in my devices again.
Very poor all round
Very poor customer service. Informed me that my phone couldn't be unlocked, when it was already, so said they would send it back but ended up sending it to the wrong place. They lost my phone and will not reply to me now and compensate for losing my phone. Awful company.
fast and efficient
Mike was fast and efficient and very clear and transparent and honest about the condition of the item and payment was received on a matter of seconds once accepted highly recommended company
First time I have used Innofinity
First time I have used Innofinity, the experience was speedy and payment was made quickly. The whole process was very easy to complete and the value offered was the best I could achieve. I would recommend and use them again.
Fast on checking goods and on payment
Fast on checking goods and on payment, I definitely would recommend
very quick and easy responses had no…
very quick and easy responses had no issues and payment received within minutes of accepting offer. highly recommend and truly reliable. will be trading in more devices in future
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