Innovation Group Avis 

1 035
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything about the Innovation Group is very positive I’m pleased to say from the office staff to the workman all of whom have conducted themselves very professionally.l have had dealings with quite... Voir plus

Noté 5 sur 5 étoiles

Robert Rollinson arrived on the first visit on time, surveyed but, as the weather looked rainy, decided to return the following week on a dry day to reconcrete a drain area. On a dry day we’ll win i... Voir plus

Noté 5 sur 5 étoiles

Faz and Joel were Very polite very helpful and explained everything at each stage. Also tidied up after and put everything back as it was before they started their investigations.

Noté 5 sur 5 étoiles

Job number: 006824 Kevin & Jordan turned up at the agreed time, explained everything to us about lining the drain, when they finished Kevin said that a small repair to the base of the manhole was ne... Voir plus

À propos de l'entreprise

  1. Véhicules & transport

Écrit par l'entreprise

Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1


Coordonnées de contact

  • Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Royaume-Uni

  • innovation.group

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 72 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(1 035)

594 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Root Inspection

The team that arrived from Innovation Group were polite, considerate, courteous and informative.
They discussed what there were doing and left the areas they were working on in were left in excellent shape.

24 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Declan & Brendan from Innovation Group…

Declan & Brendan from Innovation Group attended on time and were very professional throughout the visit. They clearly explained the purpose of the geotechnical inspection and what the process would involve, which made everything easy to understand.

They worked efficiently and were respectful of the property, ensuring everything was left in good condition afterwards. Overall, a smooth and reassuring experience during what can otherwise be a stressful insurance process.

25 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Very professional business

Very professional business. Comms were excellent. Two guys turned up and were very polite. Explained what they were going to be doing. Overall experience of innovation group has been excellent to date.

19 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Good service

Alan and James arrived on time, got the job done without fuss and left the site tidy. Very pleased

21 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

The two engineers gave an excellent service.

The two engineers gave an excellent service. Straight in to work, after explaining how they would work to resolving my issue. None stop working, no hanging about or looking at phones. Solution explained when problem found and resolved. Really good service given by both Chris and Charlie.

20 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

Deep Datum installation

Despite my major ongoing issues with Innovation Group, Bill and Ben arrived on time, were very professional, friendly, and informative about their activity while performing the deep datum install at my house.
They are one of the few positive interactions that I have experienced with Innovation Group.

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Drain inspection

I was very pleased either way the drain inspection went this morning. Your representative Terry jones was very efficient and completed the work in good time. He was very pleasant to talk to and helpfully answered all my questions.
Job no. 32685360

17 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

Subsidence investigation work

Alex and Harry worked hard to complete the job with as little impact as possible. I would have given 5 stars only this is the 2nd time the same investigation has been carried out. Cheers

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Alex was both competent and reassuring

Alex Bull from Innovation Group was great at talking me through the process of the geotechnical testing. He was competent, knowledgeable and reassuring throughout. Definitely felt like I was in safe hands.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Drains Survey

Marcus arrived early and started work.
He explained everything to us and answered our questions.
Very professional.

Job number 102201.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fabulous job 👌

Service was fantastic, lads that done job worked hard and did a great job, kept us well informed on what was going on, would definitely recommend this company 👍
Thank you Chris and Charlie 👍👍

10 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Appalling Customer Service

Further to my previous complaint and your request to kindly send you an email re my complaint, I have done this and still await a response!!

10 mars 2026
Avis spontané
Logo de Innovation Group

Réponse de Innovation Group

I am sorry to hear this.
Please could you kindly send us an email with the full details of the claim/issue including claim reference number and the best contact details for yourself for us to investigate this further - you can email the Customer Experience Team on SubsidenceCRTGeneral@uk.innovation-group.com.
Thank you

Noté 5 sur 5 étoiles

Perfect Experience

Kim arrived early & got going straight away. He worked very hard and kept the spoils bagged up nice and tidy. He was very friendly and informative throughout the 2 day job and left the work area very neat and tidy. We are very happy and enjoyed a trouble free experience.

4 mars 2026
Avis spontané

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