Inogen Avis 3 913

I had purchased an Inogen 5G about three months ago. And also purchased a double capacity battery. This is so much better & lighter than carrying tanks. I was told the pulse concentrators would not keep up with my oxygen need. After talking to the representative I truly believed it would.
And it does keep up beautifully. Always within my safe range. Whether I go to church, grocery store, visiting with family and friends I'm so much more comfortable with the Inogen 5G. I use the larger capacity to go visit. it also comes with the 2 charging cords 1 for my vehicle the other inside the house. When you're out of oxygen with the tanks you're out of oxygen. When you're out of oxygen with the Inogen you just plug it in to an electric outlet or the car cigarette lighter. And if you don't have one you can have one installed for a very little money. Now I can go anywhere I wish for a lot longer. I thank the Lord God Almighty for these people &
Thank you Inogen

I ordered extra tubing and paid for it via credit card. I had to call company 3x to get the parts.

Still getting used to it. Handy to take with.

Battery is not powerful enough for the last more than a hour without charging the unit itself.It's too heavy to carry a work with

My new Inogen Rov 6 is the best I've ever used. The 6L level has helped me a lot when I get low. Plus I love the extended battery. It's lasts the whole day when I'm ushering different sports events.

The products did not make oxygen for 13 hours even I was getting maybe four to six then it crapped out completely I was too busy to call you however I did speak to a person and told them it was broken and never heard back from indigen it was very expensive so I would have expected somebody to call me and give me the process to return the product and have my money sent back or get me a new product but that didn't happen

I love my inogen. It makes me feel free. When I'm in the yard or a store. Not dragging a hose around is very nice.

Outstanding Inogen support staff! Easy to use!! Great battery life

Worked great while I needed help with my oxygen levels. Now I had some heart work done and no longer need the machine. Can I return it for some credit? A purchased it in April of this year and had heart work done it summer. My oxygen levels now stay at 98%

I obtained the Inogen One via insurance because I was impressed by the TV ad. And found the product is not as advertised. One, the battery does not last any longer than two hours (Not six), and it will not recharge while in use. Once the battery overheated. The battery was replaced, and it has the same problem.
The in-home machine has also been replaced because it stopped producing oxygen and emitted a white substance. The replacement machine. The alarm on it is currently sounding. Customer service provides the worst service ever. I've been forced to argue with the representatives to convince them that I need another machine due to a malfunction. One said the machine is working even though the alarm is sounding. and refused to send another machine at first.
The equipment is faulty and worthless. The company, in my opinion, is even worse.

I love the machine but hate the long nose attachments. Need much shorter ones11/10/24

INOGEN has been a life changer! My 46 year old brother was diagnosed with brain cancer in April 2025 and after radiation and chemo via IV, his lungs suffered side effects. He’s on 3-4L of oxygen and INOGEN was the best decision we made in his care and treatment. Instead of hauling oxygen tanks that lasted two hours each at most, plus a walker or wheelchair, it was a lot on even my body. I called INOGEN and was helped by a very helpful agent who explained in detail how INOGEN would benefit his quality of life. We decided to purchase a higher package due to my brother’s young lifestyle and don’t regret it one bit! The car charger and portable chargers come in handy I’ve never had to use the spare battery we purchased. The convenience of him carrying his own small oxygen bag has been smooth and easy for going out in public and living life. Please do your research and what’s best for your quality of life.

I’m adjusting to my new life with the Inogen.
I’m getting a chance to do more with our getting out of breath.
Thank you Inogen for giving me my life back.

The customer service was great. They were able to get me the right machine. They were also great in helping with shipping. I couldn’t have asked for better customer service from anyone.

If I had it to do over I would’ve gotten a different one. I hate that it has to connect to my phone and doesn’t stay connected. Don’t need it to be connected to my phone and no one will help. I have tried to call many times and do not get anyone. Not happy.

The worst customer care experience I've ever had. Trying to get through to customer care takes on average 34 minutes, and after all that, they ship the wrong items and you go through the same aggrevation again.

Not impressed .... this Rove 6 is clunky, noisy and would not call it portable. Yes, oxygen delivery is very good, I am completely disappointed in total product.

It has helped me to be able to get on with my life. I have batteries to last up to 9hrs. So I can do the things I was able to do before oxygen.