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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely fabulous and could not recommend more highly. The move was made FUN by our moving guys and overall, they were fantastic and helpful. Really really good business in all aspects. Prices were... Voir plus

Noté 5 sur 5 étoiles

I was lucky enough to have Eduardo and David move us today, and to say they are efficient and fantastic at there job would be an understatement. I called Instamove early this morning as the movers we... Voir plus

Noté 5 sur 5 étoiles

Zyon and Kala made moving into my new house very seamless. They were on time, really efficient and always helpful as well as very careful navigating tight spaces. Definitely would recommend them for a... Voir plus

Noté 4 sur 5 étoiles

The removalist team was excellent. Polite and efficient. Nothing was damaged and they were a happy crew doing their work. The online estimator is not very accurate. We spent weeks routinely updating... Voir plus

À propos de l'entreprise

  1. Service de transport

Écrit par l'entreprise

Removals removalists Melbourne Australia Moving houses house We are a removals Company based in Melbourne moving in all parts of Australia . Interstate Victoria NSW South Australia Queensland removalists, Small and big jobs


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

161 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Absolutely fabulous!

Absolutely fabulous and could not recommend more highly. The move was made FUN by our moving guys and overall, they were fantastic and helpful. Really really good business in all aspects. Prices were fair our furniture was treated with care.

30 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Helpful, Careful and Efficient

Luis and Nacho from Instamove were fabulous! From my first enquiry with Shiela who was so helpful and efficient to the day of the move with Luis and Nacho, I could not be happier with the service received! Thoroughly recommend!

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Zyon and Kala made moving into my new…

Zyon and Kala made moving into my new house very seamless. They were on time, really efficient and always helpful as well as very careful navigating tight spaces. Definitely would recommend them for any future moves.

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic company!!!

I was lucky enough to have Eduardo and David move us today, and to say they are efficient and fantastic at there job would be an understatement. I called Instamove early this morning as the movers we had originally booked with cancelled on us an hour out! Nerissa in head office answered my call and was fantastic, I told her my situation and within an hour we had Eduardo and David at our door. They moved our entire 2 bedroom apartment so quickly, no damage, nothing missed. What a fantastic experience we had. We will absolutely be using them again. Thanks guys, your hard work was truley appreciated.

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend Instamove

We a little skeptical initially as the process to quote was super easy. anticipated issues however, on the day Josh and Fernando were super courteous, professional and efficiently went about the move without any issues. Similarly the office crew were across every details. Highly recommend using Instamove.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I had the absolute best experience with…

I had the absolute best experience with my recent move thanks to Santiago and Jeremias from Instamove. From start to finish, they handled everything with so much care, precision, and professionalism. Every single item was treated like it was their own, and I'm so impressed that all of my belongings arrived in perfect condition.
What really stood out was not only their attention to detail but also how friendly and easygoing they were throughout the entire process. Moving can be stressful, but they made it feel smooth, organised, and even enjoyable.
I couldn't recommend Santiago and Jeremias from Instamove more highly. If you're looking for a team that truly cares and goes above and beyond, these are your guys. Five stars all the way!

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Bruno and Luca were amazing

Bruno and Luca were amazing! They took such a good care of our stuff, ensuring that nothing gets scratched and moved in the truck or upon delivery. They were kind, polite and even helped with some extra things that we were not expecting.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Easiest move we’ve ever had…

Our removalists Gustavo and Fabio were great (on time, friendly/professional, and efficient). And Instamove was very good at communicating everything we needed to know.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Instamove communicated well throughout…

Instamove communicated well throughout the whole process and were punctual, polite and so efficient on the day. Very friendly team and so careful with my items. They even moved things up to rooms. Highly recommend.

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing experience.

Absolutely amazing experience.
I needed help getting a super heavy massage chair from my garage up a flight of stairs into the house, and they handled it like total pros.
They were on time, friendly, and clearly knew what they were doing—no stress, no damage, just smooth and efficient from start to finish. What I thought was going to be a nightmare job turned out to be quick and easy thanks to them.
Highly recommend if you need reliable help with heavy or tricky moves. Will definitely use again!

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Booked through 2men and a truck

Booked through 2men and a truck, 13/4/26, yet Edward & Pouchi, 2 young south American men from Chilie were third party contractors @ Roomovers & represented these brands & did a fantastic job . They were a little late but advised us by text message & email in advance. Communication was friendly & great all round. They were very professional, wrapped items securely, worked efficiently and always asked if need be. Smart thinking & stacked the items in the truck like experts in a Tetris game lol. Price was competitive and obtaining a online quote was easy. Handled everything with care & I would recommend them to anyone needing furniture removalists. Ratings are important these days, 5/5 well done maties. Regards Jamie T.

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend!!

Easy communication and moved times happily the afternoon before as the collection of our keys got pushed back. Felipe and Wesley worked hard and took care of all our belongings. Would highly recommend this company for any move!

9 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic.

Fantastic.
Arrived promptly, showed a high level of care and professionalism.
Were very prompt and did a fantastic job.
Extra thanks to Juan and Miguel for making the move so easy

10 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

broken TV, staircase, and entrance gate

I had a very disappointing experience with Instamove. During our recent move, the movers broke our TV, and the situation was handled very poorly from that point on.
Instamove used third-party contractors to carry out the move, and after the damage occurred, they refused to take responsibility or compensate us for the broken TV. The workers didn’t give warning on transport of TV without a box. They took items and did NOT handle our items with due care and skill. The movers broke our TV, damaged the stairs, and also hit the gate entrance of the other property during the move - all with documentation and proper reporting at sign off.
As a customer, you trust a moving company to handle your belongings with care and to take accountability if something goes wrong. Unfortunately, that did not happen here. The lack of responsibility and unwillingness to compensate for damaged property is extremely disappointing and unprofessional. I would strongly recommend that anyone considering Instamove carefully review their policies around third-party contractors and damage claims before booking. Based on our experience, customer protection and accountability are major concerns. We are in the process of escalating with legal authorities to claim damages done to our property and appliances. The compensation for broken items is only a fraction and not market value.
Second, they kept emphasizing time pressure - no written record or truth behind us pressuring anyone in fact they took their time of 7hrs total instead of the noted time of 4 which we did not complain about.
Not worth the money, go for those who highly skilled workers under thesame company, not contractors.

26 mars 2026
Avis spontané
Logo de Instamove .com.au

Réponse de Instamove .com.au

Hi AYcc,

Thank you for the review, and we’re sorry to hear that you were unhappy with your experience.

We have been in touch with you directly regarding this matter and have reviewed the concerns raised. The crew assigned on the day were among our top-performing teams, and like many moving companies, we work with a mix of in-house staff and trusted third-party removalists who have partnered with us for many years to help accommodate different moves and scheduling requirements as per highlighted on our terms of trade.

As part of our efforts to resolve this amicably, we have already made an offer in line with our policies, which we believe is fair and more than reasonable in the circumstances. We remain open to resolving this matter directly with you.

Our review also found that this was a large and demanding move, and the team was working under considerable pressure on the day due to the scale of the job and the time expectations involved. While we understand your frustration, this context is important in understanding the circumstances surrounding the move.

We are sorry the experience did not meet your expectations and remain willing to continue working toward a resolution.

Instamove Team

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