Hi. Lisa was absolutely amazing over thdays I called for help also they couldn't source a magic 6 pro so they sent a magic 8 pro thank you guys so much been with you for years and will remain a loyal... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have insured my phone for the past 6 years with Insurance2go. My battery, phone back and charging port all needed replacing recently. A huge thank you to Helen and Stewart in the customer service d... Voir plus
L'entreprise a répondu
The support from Emma who answered my call and talked me through the different options to renew my insurance was outstanding. Emma had the perfect approach, she was professional while being supporti... Voir plus
L'entreprise a répondu
I was able to take out my policy quickly and easily over the phone when I was having issues with the online form. The member of staff I spoke to was very helpful and polite.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Instant Mobile Phone Insurance from as little as £2.99 a month.
5 reasons to choose Insurance2go
Écrit par l'entreprise
- Defaqto 5 Star Rated Cover
- Our Full Cover provides one of the highest quality offerings on the market.
- 93% of Claims Accepted
- Out of all the completed claims received in 2022.
- Instant Protection
- To give you peace of mind, your device will be instantly protected when you buy one of our policies.
- Unlimited Claims
- No matter how many times you need to make a claim, we’ll be there.
- As Seen on Money Saving Expert
- You’ll see our policies featured on Money Saving Expert.
Coordonnées de contact
3000 Lakeside, North Harbour, Western Road, PO6 3FQ, Portsmouth, Royaume-Uni
- 0333 999 7905 (local rate call)
- i2gcustomerservices@citymain.com
- insurance2go.co.uk
4,7
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Insurance2go
Thank you for your review. We're delighted to hear that you found the online process quick and easy, and that you feel our cover offers great value for money.
As a provider of gadget insurance, we work hard to make it simple and convenient for customers to protect their devices, so it's wonderful to know you had a positive experience.
Thank you for your recommendation and for taking the time to share your feedback.
Kind regards,
The Customer Care Team
I had a truly wonderful experience with…Lisa from insurance2go
I had a truly wonderful experience with Insurance2go setting up monthly insurance for my grandchild's iPhone today. Lisa was absolutely fabulous, patient, and very helpful as she took me line-by-line through the whole process. Sadly, our call cut out right at the very end before I could thank her, but she deserves full credit and a massive thank you for her amazing customer service!
20 août 2026
Réponse de Insurance2go
Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that Lisa provided such a positive experience while helping you set up insurance for your grandchild's iPhone.
We pride ourselves on delivering clear, friendly, and patient support, so it's wonderful to know that Lisa took the time to guide you through the process step-by-step and made everything easy to understand. We will be sure to pass on your kind words and recognition to her, as feedback like yours means a great deal to our team.
We're sorry to hear the call was disconnected before you had the chance to thank her personally, but we're certain she'll be thrilled to hear how much her assistance was appreciated.
Thank you for choosing Insurance2go, and please don't hesitate to get in touch if we can help you with anything else in the future.
The Insurance2go Team
Great Experience!
Fast, easy transaction for a first-time customer! Very happy, many thanks :)
19 août 2026
Réponse de Insurance2go
Thank you for your wonderful review.
We're delighted to hear that your experience was fast, easy, and hassle-free, especially as a first-time customer. Making the process simple and straightforward is something we strive for, so it's great to know we met your expectations.
Thank you for choosing us, and we look forward to helping you again in the future.
The Customer Experience Team
ssimple quick service
18 août 2026
Réponse de Insurance2go
Thank you for taking the time to leave a review.
We're pleased to hear that you found our service simple and quick. Providing a straightforward and hassle-free experience is exactly what we aim for.
We appreciate your feedback and thank you for choosing us.
The Customer Experience Team
Good service user friendly.
17 août 2026
Réponse de Insurance2go
Thank you for taking the time to leave us a review. We're delighted to hear that you found our service user-friendly and had a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Thank you for choosing us, and we look forward to supporting you again in the future.
Kind regards
The Customer Care Team
Réponse de Insurance2go
Thank you for your review!
We're pleased to hear that you found it easy to set up your cover. We work hard to make the process as simple and hassle-free as possible, so it's great to know you had a smooth experience.
Thank you for choosing Insurance2go. We appreciate your support and look forward to continuing to provide you with excellent service.
The Insurance2go Team
Always a pleasure to do business with
Always a pleasure to do business with - very efficient both over the phone and online
17 août 2026
Réponse de Insurance2go
Thank you for your kind review!
We're delighted to hear that it's always a pleasure doing business with us. Providing an efficient service, whether online or over the phone, is something we take great pride in, so it's wonderful to know we've delivered a positive experience for you.
Thank you for choosing Insurance2go and for taking the time to share your feedback. We truly appreciate your support and
Réponse de Insurance2go
Thank you for your review!
We're delighted to hear that you found our service fast, efficient and easy to use. It's also great to know that you were pleased with the price, as we strive to provide reliable cover that offers excellent value for money.
Thank you for choosing Insurance2go. We really appreciate your feedback and look forward to continuing to provide you with a great experience.
The Insurance2go Team
Very easy Gadget Insurance
Very quick and efficient service. I needed to insure my Smartphone and Laptop. It could not have been easier. Within 5 minutes or so I had both of these products insured.
I would definitely and highly recommend this company.
Customer Service, along with the monthly premiums is very satisfactory and very good value for money.
16 août 2026
Réponse de Insurance2go
Thank you so much for your fantastic review!
We're delighted to hear that you found it quick and easy to insure both your smartphone and laptop, and that the whole process took just a few minutes. Making gadget insurance simple and straightforward for our customers is exactly what we aim for.
It's also wonderful to know that you're pleased with both our customer service and the value of our monthly premiums. Your recommendation means a great deal to us and we're grateful for your support.
Thank you for choosing us to protect your devices. We look forward to being there for you whenever you need us.
The Customer Care Team
So simple and good value
15 août 2026
Réponse de Insurance2go
Thank you for taking the time to leave a review!
We're thrilled to hear that you found our insurance simple to arrange and good value for money. We work hard to make protecting your devices as straightforward and affordable as possible, so it's great to know we've delivered on that promise.
Thank you for choosing Insurance2go, and we appreciate your support.
The Customer Care Team
Easy to follow guide to gaining cover…
Easy to follow guide to gaining cover for my mobile phone ...
15 août 2026
Réponse de Insurance2go
Thank you for your review!
We're delighted to hear that you found our guide easy to follow when arranging cover for your mobile phone. We aim to make the insurance process as simple and straightforward as possible, so it's great to know you had a positive experience.
Thank you for choosing Insurance2go. We appreciate your support and look forward to continuing to provide you with great service.
The Customer Care Team
It was very easy to get and apply for…
It was very easy to get and apply for the insurance of my phone, and the price is good aswell.
14 août 2026
Réponse de Insurance2go
Thank you for your review!
We're pleased to hear that you found it easy to arrange insurance for your phone and that you were happy with the price. We work hard to make the application process as simple and straightforward as possible while offering great value for our customers.
Thank you for choosing Insurance2go and for taking the time to share your feedback. 😊📱
Réponse de Insurance2go
Thank you for your review! We're delighted to hear that you found our prices competitive and affordable. We always strive to offer great value for money while maintaining a high level of service. We appreciate your feedback and look forward to helping you again in the future. 😊
Kind regards
The Customer Care Team
Quick, easy and straightforward
I wanted to get mobile phone insurance and found Insurance2go after ChatGPT recommended it to me. The whole process was really quick and easy to complete online. Everything was clearly explained, I could choose the level of cover I wanted, and my policy was confirmed straight away. Very straightforward from start to finish and a great price too. Really happy with the experience so far. 😊
13 août 2026
Réponse de Insurance2go
Thank you so much for your wonderful review! 😊
We're delighted to hear that the process of arranging your mobile phone insurance was quick, easy and straightforward. Making it simple for customers to choose the cover that's right for them, with clear information and immediate policy confirmation, is exactly the experience we aim to provide.
It's also great to know that you found our pricing competitive and felt confident throughout the online journey. We really appreciate you taking the time to share your feedback and are thrilled that you found us through ChatGPT!
Thank you for choosing Insurance2go. We look forward to being there for you should you ever need us. 📱💙
Kind regards
The Customer Care Team
Réponse de Insurance2go
Thank you for your review!
We're delighted to hear that you found the process quick and easy. We work hard to make arranging insurance as simple and straightforward as possible, so it's great to know we delivered that experience for you.
Thank you for choosing Insurance2go, and we appreciate you taking the time to share your feedback. 😊
Kind regards
The Customer Care Team
Telephone answered quick by a real…
Telephone answered quick by a real person who was very helpful.
11 août 2026
Réponse de Insurance2go
Thank you for taking the time to leave a review. We're delighted to hear that your call was answered quickly and that you were able to speak with a real person who provided helpful support. Delivering prompt, friendly, and effective customer service is something we strive for every day, so it's wonderful to know we met your expectations.
We really appreciate your feedback and look forward to helping you again in the future. 😊
Kind regards
The Customer Care Team
Réponse de Insurance2go
Thank you for your review.
We're delighted to hear that you found the service quick, easy, and delivered well. Providing a smooth and straightforward experience for our customers is always our goal, so it's great to know we met your expectations.
We appreciate your feedback and thank you for choosing us. 😊
Kind regards
The Customer Care Team
im using insurance2go even though ive…
im using insurance2go even though ive not made a claim but overall they're good and understanding for any problem and help they costumers thanks
18 mai 2026
Réponse de Insurance2go
Thank you for your review and for choosing Insurance2go. We're pleased to hear that you've had a positive experience with us and that you've found our team helpful and understanding whenever you've needed support.
Providing excellent customer service and helping our customers with any questions or concerns is very important to us, so it's great to know that we've been able to assist you. We appreciate your trust in us and hope to continue providing you with great service in the future.
Kind regards,
The Customer Care Team
Réponse de Insurance2go
Thank you for your review. We're delighted to hear that you found our website easy to use and that you feel our insurance offers good value.
We aim to make arranging cover as simple and straightforward as possible while providing excellent protection at a competitive price, so it's great to know we've delivered on both.
Thank you for choosing us and for taking the time to share your feedback.
Kind regards,
The Customer Care Team
great and cheap
4 août 2026
Réponse de Insurance2go
Thank you for your review. We're delighted to hear that you found our cover both great value and affordable.
We work hard to provide reliable protection at competitive prices, so it's wonderful to know we've met your expectations. Thank you for choosing us and for taking the time to share your feedback.
Kind regards,
The Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.