My Husband passed away on the 13/6/2026 insurance line have been magnificent caring and quick to respond, I just wanted to thank them, they even sent flowers above and beyond.
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My Husband passed away on the 13/6/2026 insurance line have been magnificent caring and quick to respond, I just wanted to thank them, they even sent flowers above and beyond.
L'entreprise a répondu
I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave... Voir plus
L'entreprise a répondu
Mum was hospitalised after the news of her dad passing. She was able to submit the insurance claim for my grandfather, from her hospital bed, all she needed to do was email the death cert and identi... Voir plus
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Running the old life insurance scam where once you get above 60, no matter how long you have been with them, your premiums go up exponentially every year. This means by the time you are old enough to... Voir plus
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Insuranceline is proudly Australia's longest standing provider of funeral insurance. We believe in one simple philosophy: everyday Australians should have access to straightforward life insurance they can trust.
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16/363 George Street, 2000, Sydney, Australie
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They were very polite and helpful BUT I wasn’t happy that I lost over $3000 because my policy was cancelled, should have had a phone call NOT SMS messages. Where I live we have been having a lot of issues with NBN the internet and our phone lines.

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Outstanding service, very patient with us as we made the decision. My wife also has a policy with you, that was the deciding factor.

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Most helpful informative agent .respectful of our needs .very patient and jovial to make the experience easy and enjoyable.

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I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave me all the information I needed to claim. Once I had the claim form, I supplied the relevant documents & the claim was processed quickly & efficiently. They even sent me a card & flowers. Recommend them unreservedly.

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On notifying the company of our mothers passing we received the following day a beautiful bunch of flowers and a condolance card.
The claim against her funeral plan was settled within two days.
An incredible and thoughtful service at a very difficult time, thank you

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Easy access and completion online. No need for further call back or connection on phone.

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thank you for making things so easy. It only took me a matter of minutes to make use that we were covered and now I have peace of mind knowing everything will be looked after when the time comes.

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I have been a funeral plan customer since 2003. Recently they were charging me $78 p/m now over the last 2 months, I have been charged $105.45! That is a $27 just whisked out of my bank with no explanation whatsoever. I have paid them over the course of my insurance with them, over $26000 for only a $15000 funeral payout. Do yourselves a favour and never sign up to these legal thieves. I am now to far into my insurance jury to cancel so now they have me by the proverble short and curlys. I feel held to ransom. Stay away please be warned ⚠️

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Claim and cod emailed Thursday funeral benefit was in my account Friday which allowed me to give my husband a beautiful farewell just as he deserved in the following days I recieved a beautiful bouquet of white flowers I was so impressed with insurance line response and very speedy service I know my kids won’t have a problem when it’s my turn

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you guy suck never got the paperwork and it sad that no one listens to what you have to say just want to take our money as for the funeral insurance is a rip off pay to much seen a simple funeral is about $4000 i've paid $12.500 for a $10.000 policy now i'm still paying $31 a month. Didn't get the paperwork for that either as long as you take my money

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I have been with insurance line for many years now as I have funeral with you. That is why I have decided to do life insurance also. The gentleman that I spoke to was very helpful indeed and polite thank u. So my experience was awesome 👌

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The service is very friendly and helpful. Very good easy interact with.

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It was very helpful and I'm very happy to be with this Funeral Insurance for myself and my husband. I would recommend this Insuranceline company to other family and friends. Thank you 😊

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I have been wanting to apply for a funeral Insurance plan for myself for sometime but No insurance companies I have looked at gave me any feeling their Honesty Integrity or their professionalism. When I spoke with Danial your funeral insurance salesman the conversation was an extremely informative, easy to understand & grasp the pro's & con's & the easy transitions that are to possibly involved for myself (the policy recipient. Any doubts, misunderstandings, fears or what Questions & or ANY Informations or the lack of. Your man Danial was by far much more than a mere sales person. Danial made the entire experience easy to understand & comprehend about everything & more that i wanted to know. I easily without having to ask now know & I am very satisfied by far with with our conversation. I can say to you with 100% assurance that I will be bringing my business to Danial for any & all future insurance needs I may have , my business will be going to his company of employment & I will also be totally recommending him as the go to person regarding any i.nsurances &/or product anyone I know that needs anything you supply who needs a quick honest reliable full sales experience.. Thankyou for the your total & unequalled service your entire appointment was of a high & pleasurable professional experience. Sincerely M.J.Tayor. ~PS~ My apologies if I seemed overly praise full. I WAS Overwhelmingly PLEASED & SATISFIED WITH ENTIRE EXPERIENCE. Thankyou Goodnight.

Réponse de Insuranceline
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