Intergas went above and beyond in resolving our boiler issues. Very pleased with the office staff - too many to mention - and especially the engineers, Fabio and Paul, who came to our home. Touch w... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Intergas went above and beyond in resolving our boiler issues. Very pleased with the office staff - too many to mention - and especially the engineers, Fabio and Paul, who came to our home. Touch w... Voir plus
L'entreprise a répondu
I had Colin and Gary and supporting the install of an intergas xceed 12 heat pump. I pulled out a boiler to replace it with a heat pump and so far I've been extremely happy, and they have both bee... Voir plus
L'entreprise a répondu
Jack did a thorough job servicing the boiler. He changed a seal which was nearly perished, performed a water quality test and blew up the expansion vessel. The water was black. Not good. He ke... Voir plus
L'entreprise a répondu
Jack the engineer was efficient and flexible. Despite being given the wrong boiler information he was still able to proceed. When he found a fault, he had spare fan on board and he recommended a way... Voir plus
L'entreprise a répondu
Intergas Heating manufactures a domestic high efficiency boiler unlike any other. Its intelligent design means there is no need for a diverter valve, valve motor, secondary hot water plate heat exchanger or auto air vent and, with fewer parts, there’s less to go wrong. Its revolutionary two-in-one heat exchanger has never had a mechanical failure since its launch over 20 years ago and, as all boilers condense in both heating and hot water modes, they are not just one of the most reliable on the market, they are one of the most energy efficient too.
Écrit par l'entreprise

Intergas Heating Ltd, DY11 7AR, KIDDERMINSTER, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service and brilliant engineer called Michael. He kept us informed as to when we could expect him and the work was done swiftly and efficiently. Very happy customer 😄

Réponse de Intergas Heating
Fabio phoned to give me an accurate time of arrival. He is polite, works efficiently, quietly and tidily. When I asked him about the boiler, he explained what he had done knowledgeably but so that I could understand. Everyone involved in the service from booking to completion was respectful, listened and caring.

Réponse de Intergas Heating
The engineer arrived on time he fixed the problem and the boiler is working perfectly. Thank you

Réponse de Intergas Heating
Nico was extremely helpful and quickly rectified the problem with our boiler

Réponse de Intergas Heating
The warranty means that we are trapped into using their engineers...that is fine but the price is outrageous! Prices raised many times above inflation. The engineer should have taken more care of our decor, too many marks on the wall and the moulding.

Réponse de Intergas Heating
Did a good job and showed pictures of the completed work,and didn't make a mess.

Réponse de Intergas Heating
The whole process was seamless. Plus the engineer even arrived extra early to accommodate my gym class! Highly recommended

Réponse de Intergas Heating
Good customer service prior to the gas engineer visit. Tyler the Has engineer was helpful and explained the problem. And most importantly fixed the problem.

Réponse de Intergas Heating
My ongoing fifth annual Intergas combi boiler service has been carried out today.
I can confirm that the Intergas Heating's first class professional performance continues to give complete quality assured satisfaction and peace of mind for the safe and efficient working of my hot water system carried out at a realistic cost.
The appointed Intergas South West engineer Jack, who as the "Face of the Company," carried out his work so professionally and is a credit to the organisation.
Thank you for the high standard of service that you have given again.

Réponse de Intergas Heating
Robert came in, did the job, tidied up and was friendly and polite

Réponse de Intergas Heating
Appointment made on next working day of request, engineer acted in thororly profession and effecient manner and any problems resolved promptly,
Communication was exemplory.

Réponse de Intergas Heating
Friendly and professional. Nicolae explained the problems and took time to sort out expertly.
Great work.
Thank you.

Réponse de Intergas Heating
Morning appointment booked but had to call at 12pm and 12.45pm as a no show, despite being promised that we would get a call to confirm the engineer's ETA. Eventually arrived at 2pm. Tyler's work was methodical, clean and informative. Happy to answer our questions

Réponse de Intergas Heating
Arrived on time and got the job done efficiently.

Réponse de Intergas Heating
To be honest the whole experience has been excellent from reporting a problem yesterday to it being fixed today. The phone call experience was excellent and Fabio the engineer fixed the problem was 10 out 10 efficient and a thoroughly nice guy. Thank you

Réponse de Intergas Heating
Tyler was excellent. Confident he's carried out a full check and everything is now working properly with the boiler!

Réponse de Intergas Heating
Arrived early morning and set to work straight away. Within the hour all sorted and heating and water back up and running. Friendly Mister Fixer who tidied it all up afterwards advising me that any further problems give them another ring. Thank you

Réponse de Intergas Heating
My boiler developed a fault 10 days after the annual service on the day of my 80th birthday celebration. I was devastated especially when I found that I would have to pay a huge fee of £360 to cover the call out charge and the cost of any parts needed. This, of course, was on top of the service charge of £150 that I'd already paid for the service. I am retired and have a finite amount of money and I felt this charge was excessive, especially since the fault had not yet been diagnosed. Also, it took a week before anybody could be assigned to come and look at it. This was too long. I am fortunate that I have a considerate and thoughtful son who quickly transferred money into my account.
However, when Nico arrived he was quickly able to diagnose the fault and put it right. I am grateful for that. It is a pity that not everything can be looked at in the service. The part needed was in an enclosed unit.

Réponse de Intergas Heating
I would give Intergas more than 5 stars if I could. My mother’s boiler broke down, when I phoned intergas to arrange a repair they couldn’t have been more helpful. Because my mother is almost 91 they pulled out all the stops and Jack the engineer fitted her into his next day’s schedule even though he was already busy. He fitted the replacement part and everything is running well. I can’t recommend intergas highly enough and in particular Jack

Réponse de Intergas Heating
The engineer Nico was polite and texted to advise arrival time. He arrived on time and found out the main problem in a short period of time. Appreciated for his excellent service and advice.

Réponse de Intergas Heating
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.