Invamed Avis 

392
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

After doing plenty of research found this scooter , which fitted well being 6ft plus tall, giving plenty of room for me, having tried various other makes and a local mobility shop who wanted to sell m... Voir plus

Noté 5 sur 5 étoiles

Absolutely breeze to order and delivery. Good sturdy product...easy enough to put together upon delivery and easy enough to split to put in the boot. Im big girl and feel very safe and confident on... Voir plus

Noté 5 sur 5 étoiles

I was recommended this company by another customer. The quality of the scooter is exceptional for the price. My Dad is over the moon with it. Item was delivered by FedEx who ran a few hours late. This... Voir plus

Noté 4 sur 5 étoiles

To be honest, I was very impressed with Invamed. Scooter arrive one day after ordering it. And the scooter itself is lovely. They 9nly miss out on five stars because the scooter was a pain to assemble... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

Invamed has been established since 1970 and is considered to be one of the UK’s leading manufacturers and suppliers of mobility and rehabilitation products. The company is dedicated to improving the quality of life for its customers and providing them with the tools they need to live independently. Invamed is a brand within Roma Medical and is specialized in the design, development, and manufacture of a wide range of mobility aids including power wheelchairs, manual wheelchairs, mobility scooters, and other related products. Invamed products are known for their durability, comfort, and ease of use, making them an excellent choice for anyone looking for a reliable mobility aid. In 2020, Invamed.co.uk was launched during the Covid-19 pandemic, to provide customers with an easy and convenient way to shop for mobility aids and medical equipment. The website offers a wide range of products, including power wheelchairs, manual wheelchairs, mobility scooters, and other related products, along with detailed product information, images, and customer reviews to help shoppers make informed decisions. Invamed’s customer service team is available to answer any questions and provide support to customers throughout the purchase process. With a wide range of products, competitive prices, and excellent customer service, Invamed.co.uk is quickly becoming one of the leading online retailers of mobility aids and medical equipment. In conclusion, Invamed, a trading name of Roma Medical, is a reputable brand that offers a wide range of mobility aids and medical equipment. With a history of providing high-quality products and excellent customer service, Invamed is a trusted name in the industry. With the launch of Invamed.co.uk, customers can now easily shop for mobility aids and medical equipment from the comfort of their own home. The website offers a wide range of products, competitive prices, and excellent customer service, making it a convenient and reliable choice for anyone in need of mobility aids or medical equipment.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

392 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(392)

147 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Easy to order online

Easy to order online, quick despatch although Fedex didn't deliver until 3 days after they were supposed to deliver but not Invameds fault.

10 décembre 2025
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Consultant from Romq came with scooter already iunpacked abd ready for.use. He was excelllent explaining how to operate the scooter and did not leave until I knew how to operate and dismantle the scooter. Wpuld highly recommend Invamed to my friends and families.

10 décembre 2025
Noté 1 sur 5 étoiles

Denver plus mobility scooter latest less than a year old bought in 2024 …

Mobility scooter lasted less than a year had problem from date of receiving the denver plus the company is not interested in their customers item not fit for purpose apparently dont go down drop kerbs is the explanation we go told and then told we had damaged it deliberately definitely not the case

30 novembre 2025
Avis spontané
Logo de Invamed

Réponse de Invamed

Thank you for taking the time to share your experience. We are very sorry to read that you are dissatisfied with your Denver Plus mobility scooter and with the support you feel you received.

This is not the level of service we aim to provide, and we take concerns regarding product performance and customer care very seriously. If there has been any misunderstanding regarding the use of the scooter or the assessment of the issue, we would welcome the opportunity to review this in more detail and ensure the matter is handled fairly and thoroughly.

We would encourage you to contact our customer service team directly - 01656 674488, quoting your order details, so that we can review the history of the scooter, any reported faults, and the advice given, with the aim of reaching an appropriate resolution.

Thank you again for bringing this to our attention. We genuinely value customer feedback and the opportunity to improve.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. From browsing to delivery was smooth. The scooter arrived in 2 days and is well worth the price asked, I love it!!

4 novembre 2025
Noté 1 sur 5 étoiles

Hi I have not received my order for…

Hi I have not received my order for burgundy red colour touch up paint which was ordered on 29th September if this is the service you give I will buy elsewhere

29 septembre 2025
Logo de Invamed

Réponse de Invamed

Hi Mr Rankine,

We’re very sorry to hear you haven’t received your burgundy red touch-up paint yet. Unfortunately, we’ve been experiencing difficulties securing new stock of this particular colour, which has caused a delay in fulfilling your order.

Please contact our Customer Services team at your earliest convenience so we can arrange a full refund for you right away. You can reach us by phone at 01656 674488, and we’ll make sure this is resolved as quickly as possible.

We sincerely apologise for the inconvenience and appreciate your patience and understanding.

Kind regards

Noté 5 sur 5 étoiles

Fast

Fast, efficient and friendly service. Used my Roma Denver scooter today for the first time. It is a bit heavy and someone elderly or physically disabled would struggle loading it into a car. Having said that, it is a great scooter, very smooth, easy to use and I got so many comments about the colour, I have the orange one. Fantastic price, would highly recommend.

3 octobre 2025
Noté 5 sur 5 étoiles

I ordered Roma Dallas Mobility Scooter…

I ordered Roma Dallas Mobility Scooter online and rang them direct with various questions. The staff were extremely helpful and knowledgeable. Scooter arrived and grandson put together. It is a beautiful machine. Very robust, comfortable and easy to operate. A great value for money buy !

2 octobre 2025

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus