Purchased through TopCashback as they had a good deal on and signed up for flea treatment. The treatment wasn’t very effective, but we thought we would give it time. Tried three months worth and weren... Voir plus
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Lisez les avis des autres
Took a couple of rounds of treatment before my big floofy cat, who was beautiful but an absolute fleabag after Frontline stopped working, was passenger free, but it was easy to apply and arrived exact... Voir plus
L'entreprise a répondu
Great flea treatment that you get delivered straight to your door. Haven’t had a problem with our 2 dogs since starting this treatment Would recommend to all pet owners, cheaper than veterinary pri... Voir plus
L'entreprise a répondu
I made a mistake with deliver address and the support at Itch was extremely helpful and kind. I've used the cat and dog Wormer and Flea treatment in the past and its very effective. Thanks Itch! Loyal... Voir plus
À propos de l'entreprise
À propos de Itch
Écrit par l'entreprise
Eat Shih Tzu and die, fleas!
Never forget to protect your pet. We’re here to help you keep your pet flea, tick, lice and worm free with a tailored treatment subscription delivered to your door for free, exactly when you need it.
Your first Itch Flea treatment is free.
We partner with world-leading pharmaceutical experts, incredible chemists and scientists with over 40 years international experience to produce our hero products Itch Flea and Itch Wormer.
Get in touch with our crew of qualified experts, fully trained on our products in veterinary medicines advice. There’s no problem too big, small or even too gross. We’ve heard it allll before.
hello@itchpet.com
020 3370 0905
Monday-Friday from 8am-4pm
Never forget to protect your pet. We’re here to help you keep your pet flea, tick, lice and worm free with a tailored treatment subscription delivered to your door for free, exactly when you need it.
- Tailored dose, personalised to your pet
- Vet approved, scientifically proven ingredients
- Delivered when you need it, so you never forget
- Change, amend, cancel anytime
Your first Itch Flea treatment is free.
We partner with world-leading pharmaceutical experts, incredible chemists and scientists with over 40 years international experience to produce our hero products Itch Flea and Itch Wormer.
- Tried and tested by fellow pet parents
- Trusted by over 120k pets
- 3 million packs sold
Get in touch with our crew of qualified experts, fully trained on our products in veterinary medicines advice. There’s no problem too big, small or even too gross. We’ve heard it allll before.
hello@itchpet.com
020 3370 0905
Monday-Friday from 8am-4pm
Coordonnées de contact
Royaume-Uni
- 020 3370 0905
- hello@itchpet.com
- itchpet.com
3,9
Bien
11 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I made a mistake with deliver address…
I made a mistake with deliver address and the support at Itch was extremely helpful and kind. I've used the cat and dog Wormer and Flea treatment in the past and its very effective. Thanks Itch! Loyal happy customer.
17 avril 2026
Avis spontané
Itch has taken itch out of flea and…
Itch has taken itch out of flea and worming treatment, it is delivered on time and no problems, I have a happy flea and worm free doggie
15 avril 2026
Good delivery service and products.
14 avril 2026
Réponse : Itch
Thank you for taking the time to review Itch Pet. We are so happy to hear you have had a positive experience with us! Thank you for choosing us to protect your furry friend.
Best wishes,
Leigha@Itch
Purchased through TopCashback as they…
Purchased through TopCashback as they had a good deal on and signed up for flea treatment. The treatment wasn’t very effective, but we thought we would give it time. Tried three months worth and weren’t getting results so cancelled the subscription. Itch then cancelled the TopCashback incentive which was really naughty as we weren’t in breach of the terms. Load of money spent and a waste of time.
7 avril 2026
Réponse : Itch
Hi Susan, thank you so much for leaving us a review. I am sorry you feel our product was ineffective, we have helped thousands of pets become flea free so this is sad to hear. If you haven't already please reach out, we can help with lots of hints and tips.
Regarding Top Cashback we pay them for all referrals after 30 days and therefore you should have been paid after this period by them. If you can provide your account details and email to contact you we can investigate this for you to see why they cancelled the incentive?
Thanks
Nicky@Itch
Réponse : Itch
Thank you for taking the time to review Itch Pet! We are so happy to hear you have enjoyed our service. Please let us know if we can ever offer any help or advice at all!
Best wishes,
Leigha@Itch
Fleas cat
I've been using it for two months, and it doesn't work. The fleas are still there, even though we're fighting them. The leaflet said 48 hours. Nothing works. I don't recommend this product.
Itch Flea Treatment for Cats
15 avril 2026
Avis spontané
Réponse : Itch
Thanks for reaching out. We are sorry to hear Itch Flea doesn't seem to have been working for you! If you have not already, please email hello@itchpet.com so our team of experts can investigate this further, and see how we can help!
Best wishes,
Leigha@Itch
Réponse : Itch
Thank you for reviewing Itch Pet.
We are paw-sitively delighted to hear Itch has been working wonders for you and thank you for choosing us to protect your furry friend! Please don't hesitate to reach out if our team can ever provide any help or advice in the meantime.
Best wishes,
Leigha@Itch
Very safe & reliable
Very safe & reliable. I know where my pets is always at home or out with friends & family .
15 mars 2026
Réponse : Itch
Thank you for reviewing Itch Pet. We are so happy to hear Itch has been helpful for you. Thank you for choosing us to protect your furry friend!
Best wishes,
Leigha@Itch
Réponse : Itch
Thank you for reviewing Itch Pet.
We are so happy to hear that you are happy with the service we provide. Please let us know if we can ever offer any help or advice at all! Thank you for choosing us to protect your furry friend.
Best wishes,
Leigha@Itch
There was no delivery on the 12th April…
There was no delivery on the 12th April even though itch deducted £20 from my bank account and I am dissatisfied and angry with this company and it's policies
7 avril 2026
Réponse : Itch
Good afternoon,
Thank you for reviewing Itch.
We are sorry to hear this. We can see this has not been flagged with our Customer Care team. We can see your order was dispatched on 11/04/26, and orders can take up to 5 working days to arrive. This should arrive by 17/04/26 at the latest. Please contact us at hello@itchpet.com if there are any delays, and we will be sure to rectify this immediately.
Many thanks,
Team Itch.
Got the free one within 2 days
Got the free one within 2 days. So ordered 3x more for my other 3 cats (I have 4) and they never arrived! Customer service are awful. They tell you they'll send a replacement but don't! Don't hold your breath. Lost my £35 subscription instantly!!
Reply to itch. You've spoken to me 4x and I've got emails and WhatsApp messages saying the items should have arrived, just you saying your reply you don't have any information on me. The same email address you've written in your reply is the same one I've been messaging with!
13 avril 2026
Avis spontané
Réponse : Itch
Good morning, Charlotte,
Thank you for reviewing Itch Pet.
After receiving more information linked to your subscription, we can see that the only delay in response has been when we have been contacted outside of our operating hours, and then once operations began again, we replied and actioned this immediately. We have also organised a tracked replacement order to be sent to you, which should arrive in the coming days.
Best wishes,
Team Itch.
His coat is shiny & thick
My dog, Jiggy loves his treats, plus the health benefits are amazing. Jiggys coat has never looked so good
25 février 2026
Réponse : Itch
Good afternoon, Jan,
Thank you for reviewing Itch Pet.
We are so excited to have Jiggy as part of the Itch pack. Thank you for choosing us to protect your fur-baby.
Best wishes,
Team Itch.
I started a subscription of worming…
I started a subscription of worming tablets for my 2 dogs.
It has been a week and I have not yet received the tablets.
I have emailed customer services for an update and had failed to receive a response.
Subscription has now been cancelled, £17 has been wasted.
I will continue to purchase the tablets from my vet.
12 avril 2026
Avis spontané
Réponse : Itch
Hello, Fiona,
Thank you for reviewing Itch Pet.
We are unable to locate you as a verified customer of ours, if you could please contact us via hello@itchpet.com we will be sure to investigate further.
Best wishes,
Team Itch.
Nice and easy as it's delivered…
Nice and easy as it's delivered regularly, seems to work but not as good as I expected and can be bought cheaper from my local supermarket
4 avril 2026
Réponse : Itch
Hi there,
Thank you for taking the time to review Itch.
We are sorry to hear this seems to be the case. Our Flea Experts are keen to speak with you to help ensure they get to the bottom of why it is your fur-baby is still itching. Please email us on hello@itchpet.com.
Best wishes,
Team Itch.
I'm not sure if it's making a…
I'm not sure if it's making a difference from the 1 I got at pets at home at half the price. It's always delivered on time so I don't have to remember 2 order ot
3 avril 2026
Réponse : Itch
Good morning, Lynda,
We are sorry to hear this seems to be the case. Our Flea Experts are keen to speak with you to help ensure they get to the bottom of why it is your fur-baby is still itching. Please email us on hello@itchpet.com.
Best wishes,
Team Itch.
Réponse : Itch
Good morning,
Thank you for reviewing Itch.
We are so pleased to hear your fur-baby is loving our treats. Thank you for being part of the Itch family.
Best wishes,
Team Itch.
Great flea treatment that you get…
Great flea treatment that you get delivered straight to your door. Haven’t had a problem with our 2 dogs since starting this treatment
Would recommend to all pet owners, cheaper than veterinary prices and works the same, shop bought treatment in the past never worked on our dogs
2 avril 2026
Réponse : Itch
Hello, Diane,
Thank you for leaving a review.
We are thrilled to hear you're happy with Itch! Thank you for choosing us!
Best wishes,
Team Itch.
This really helps my dog.
This really helps my dog.. I get delivery every month on time. Happy with the product 😊
3 avril 2026
Réponse : Itch
Hello, Sally,
Thank you for leaving us a review.
We are over the moon to hear you're happy with Itch! Thank you for choosing us!
Best wishes,
Team Itch.
Réponse : Itch
Hi, Nicole,
Thank you for leaving us a review.
We are sorry to hear this seems to be the case. Please could you email our flea experts on hello@itchpet.com so they can help get to the bottom of why this may be the case?
Best wishes,
Team Itch.
Réponse : Itch
Hello, Emma,
Thank you for reviewing Itch.
We are pleased to hear you're happy with our service. Thank you for choosing us to protect your fur-baby!
Best wishes,
Team Itch.
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