IUIBEAUTY Avis 

70
•
TrustScore 2.5 sur 5

2,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

2-in-1 bikini area trimmer broke after 3 uses— one end won’t operate at all despite cleaning, lubricating, etc. As if that wasn’t bed enough, it pulled my hair and cut my skin terribly in the few uses... Voir plus

Noté 5 sur 5 étoiles

Received a different color than what I ordered for the trimmer/razor but I like it even more - provides a even and close shave especially for down below I love it just make sure you use moisturizing s... Voir plus

Noté 1 sur 5 étoiles

The dual shaver I received did not work, as in it removed no hair and pinched. When I confronted them about this they claimed I could only get 1/3 of the money back because of the expenses they inc... Voir plus

Noté 1 sur 5 étoiles

Ordered 4 pump bottles of the hair removal 2 broken but that isn't the wrote part less than 8 minutes on & it stripped my skin in 3 area. Customer service is shocking they will send 1 replacement... Voir plus


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

70 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 41 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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2,4

Tous les avis

(70)

31 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I had a really disappointing experience…

I had a really disappointing experience with IUI. I purchased a product and realized just five minutes later that I wanted to cancel, so I immediately emailed them. They confirmed the order was canceled, but I never received a refund. I tried reaching out multiple times for an update, but they completely ignored me. In the end, I had to contact my credit card company to get my money back. Save yourself the hassle—shop somewhere with actual customer support and accountability.

12 avril 2025
Avis spontané
Logo de IUIBEAUTY

Réponse de IUIBEAUTY

Dear Daiane,

Thank you for choosing IUI Beauty and notifying us of this issue. We apologise for the confusion regarding the charges for your recent order and thank you for your patience as we try to resolve this issue as soon as possible.

After reviewing your issue, we understand that you have not yet received a refund for your order. We are currently experiencing a high volume of orders and are processing refunds for cancellations. By The bank has now arranged a refund for you. If you have not received your refund, please contact us as soon as possible and we will take care of it for you.

you have any other questions, please feel free to contact me directly via email.

Sincerely
IUI Beauty

Noté 1 sur 5 étoiles

They are scammers

Update per response below:
Your response is again generic and deceitful, your shipper never attempted to deliver anything as they aren't even real! You create fake delivery attempts and keep sending emails saying you are attempting to resolve the issue well you don't do anything! You are a scammer!

Original review below:
They are scammers! The product has already arrived in the U.S. per their fake delivery attempts so they can't give that Trump customs bull***. They attempted to deliver to my address twice but say it is incorrect and have now stopped responding. They are scammers when I emailed the shipper they responded on a Sunday and said they would reattempt it that day and then it said they reattempted around 3 am? Seriously? I know China makes everything but I rather buy from local small businesses here in U.S. because at least I know I will get my product and don't have to get scammed by deceitful shipping policies so they have an excuse to steal your money

6 avril 2025
Avis spontané
Logo de IUIBEAUTY

Réponse de IUIBEAUTY


Hi.

Thank you for choosing IUI Beauty. We are sorry for the bad shopping experience. We have checked that the second delivery of your order was unsuccessful due to your address not being displayed correctly, and after we followed up on the order and reported that the address was correct, the logistics provider has made a third delivery and it is showing as signed for.

We understand your needs, if you still have not received your order after signing for it, please contact us, we are willing to provide you with a full refund or change the delivery company for replacement. If it has been received but you are not happy with it, again you can contact us to resolve any issues.

Your satisfaction is our greatest motivation. Thank you for your understanding and trust in IUI Beauty.

Sincerely,
IUI Beauty

Noté 1 sur 5 étoiles

This company seems like a scam

This company seems like a scam! I ordered over a month ago and still have NOT received my items. They have been stuck at US customs even though it shows they are still in China!! If you read all the good reviews, it’s the same exact review verbatim by different users

19 mars 2025
Avis spontané
Logo de IUIBEAUTY

Réponse de IUIBEAUTY

Hi,

Thank you for your recent purchase from IUI Beauty. We apologize for any inconvenience you may have experienced and appreciate your patience as we work to resolve this issue. Since we are unable to find your personal information, please contact us via email to resolve this matter. Due to changes in US customs policy, your product may be delayed for a while, but please rest assured that we will handle it properly for you.

Thank you for your understanding and continued support.

Sincerely,
IUI Beauty Service Team

Noté 5 sur 5 étoiles

These false eyelashes are a…

These false eyelashes are a game-changer for American women like me who to achieve a professional-looking makeup look at home. They're easy to apply, comfortable to wear, and they instantly make my eyes pop. I love how they add volume and length to my lashes without looking fake or overdone. Plus, they're cruelty-free which is important to me as a conscious consumer.

7 mai 2024
Noté 5 sur 5 étoiles

These false eyelashes are perfect for…

These false eyelashes are perfect for everyday wear! They're natural-looking yet still add that extra bit of volume and length to my lashes. The band is thin and flexible, making them easy to apply and comfortable to wear all day long. Plus, they come in a variety of styles, so I can easily find the right one for each occasion. Highly recommend!

16 avril 2024
Noté 5 sur 5 étoiles

These false eyelashes are perfect for…

These false eyelashes are perfect for everyday wear! They're natural-looking yet still add that extra bit of volume and length to my lashes. The band is thin and flexible, making them easy to apply and comfortable to wear all day long. The only reason I'm not giving them five stars is that I wish they were a bit more affordable, but overall, I'm very happy with my purchase.

18 avril 2024
Noté 5 sur 5 étoiles

Nails

The nails are really good and comfortable to wear. They last very long too. I don’t need to worry about losing any ones when showering.

13 avril 2024
Avis spontané

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