My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Voir plus
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Lisez les avis des autres
The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Voir plus
Great color, great shape. Much smaller diameter than expected. Too small. The elastic string is already stretching, leaving gaps. I would not reorder. I found it impossible to tell the size of the sto... Voir plus
L'entreprise a répondu
We absolutely love my husbands ring. It is good quality brushed metal with a wood grain on the interior which he loves since he’s a carpenter. Also the price tag is unmatched, we were quoted $1500-200... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.
Coordonnées de contact
312 W. 2nd St #2382, WY, 82601, Casper, Etats-Unis
- hello@japanese-melody.com
- japanese-melody.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
10s all around!
The process from ordering to delivery was seamless. The ring came in such wonderful and secure packaging, along with a certificate of authenticity. Wonderful experience from start to finish.
Handled multiple size exchanges with…
Handled multiple size exchanges with ease. Highly recommended.
High quality materials, stylish, and great customer service from the company
Excellent communication and customer service from the start. The piece is beautifully crafted. The balance and weight are perfect, the materials seem high quality and durable.
Quality product.
The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for.
The item was initially out of stock which you communicated in a timely fashion. Your customer service was excellent in working with me to get my item.
Very pleased with purchase .....
My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I stayed the course and received updates over the 2-week period which again I thought there was great communication which is often rare. I received my piece and love it. Well put together (quality) and the clasp is excellent as it slides verses clips. Makes the clip smooth so no agitation to my wrist as some do make me itch since I have sensitive skin. Overall, extremely pleased. Thank you!
Worst customer service
Worst customer service. Returned it to change from a M to L. Had to pay for return shipping back and then again to me, whole process took right at 2+ weeks. Too many companies that want your order. Never again with this company.
Absolutely love my Sakura Ring
Absolutely love my Sakura Ring! I chose it as my wedding band for my wedding on November 13, 2026, and I couldn’t be happier with it. The design is beautiful, unique, and even better in person. I especially love the Japanese-inspired style and the purple interior—it makes the ring feel personal and different from a traditional wedding band. I’m proud that this will be the ring I wear when I marry my fiancée. Thank you, Japanese Melody! 10/10 experience and definitely worth it. 💍🌸🖤💜
Looks lovely
Looks lovely! I’ve got the wrong size— replacement is coming. The customer support is very smooth and helpful.
Absolutely stunning
Absolutely stunning. Just what I was looking for. Quality is unmatched.
Bought two Bracelets so far love them ❤️
Bought two Bracelets so far love them ❤️
Never received merchandise
Never received merchandise! Please refund my credit card or I will have bank cancel transaction.
I purchased a bracelet and I am very…
I purchased a bracelet and I am very happy with the quality. I consider this to be an ann excellent quality item, and I wasn’t sure what to expect which made it a great surprise. I’m looking at their other items and would buy again.
⭐️⭐️⭐️⭐️⭐️ Company
The art, quality and beauty of the jewelry is impeccable. Beautiful work. Also, the communication and customer service was fantastic. Great company and my hats off….with a standing ovation 👏🏿
Poor quality- keeps coming apart
Since the bracelet arrived it keeps coming apart. I sent an email to get it resolved so I’ll update once they get back to me.
The quality of the product
The quality of the product, reasonable pricing / shipping times, and 1st rate customer service deserve 5*
Bracelet did not fit
Bracelet did not fit, hopefully return goes well with shipping larger size

Réponse de Japanese Melody
good looking just what I was looking for
good looking just what I was looking for

Réponse de Japanese Melody
Attractive But Clasp Was Too Small
The bracelet was attractive but the clasp was very small and not manageable for me as a man with large hands. I even bought a tool to try to assist but could not do it with that, either. I have returned it and will be looking for a different bracelet that has a magnetic clasp.

Réponse de Japanese Melody
The quality is exceptional!
The quality, craftsmanship and feel of the bracelet is excellent. I put it on and hardly feel it’s on until someone complements me on it. Looks great on. The order took just a bit longer to receive because of not available but customer service was great. I was kept informed of the status and once received, it was worth the wait. I will treasure this bracelet. Thank you very much.

Réponse de Japanese Melody
Very nice piece
Very nice piece. Great communication and shipping.
Will be purchasing additional items from this team.

Réponse de Japanese Melody
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