My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Voir plus
Great color, great shape. Much smaller diameter than expected. Too small. The elastic string is already stretching, leaving gaps. I would not reorder. I found it impossible to tell the size of the sto... Voir plus
L'entreprise a répondu
We absolutely love my husbands ring. It is good quality brushed metal with a wood grain on the interior which he loves since he’s a carpenter. Also the price tag is unmatched, we were quoted $1500-200... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.
Coordonnées de contact
312 W. 2nd St #2382, WY, 82601, Casper, Etats-Unis
- hello@japanese-melody.com
- japanese-melody.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent experience
My ring came in a timely manner, and was great quality. Also, I received an email almost immediately after placing my order, regarding needing a replacement complimentary bracelet. I sent my size, and the bracelet came at the same time as my ring. Will definitely be buying from them again!

Réponse de Japanese Melody
Beautiful Craftsmanship
Beautiful Craftsmanship! I Ordered this particular piece The crushed pearl and Koa wood ring for my 30th Anniversary present to my husband. Pearl is the representation for 30 years. The piece took a little longer than expected because my husband needed a larger ring size than usual. The company reached out to me immediately. They Apologized for the inconvenience and were helpful with faster shipping as soon as the ring was ready. I appreciated their communication every step of the way and the ring was well worth the wait. It is a magnificent piece and I can't wait to purchase more pieces from them in the future! The quality is spectacular.

Réponse de Japanese Melody
Beyond awesome customer service
Beyond awesome customer service. Beautiful ring.

Réponse de Japanese Melody
Loved the design and quality of the…
Loved the design and quality of the bracelet!
Delivery was also fast and came impeccable.

Réponse de Japanese Melody
Midori No Michi & Terra Antique
I am feeling like everyday I can feel the power my ring holds more and more. I keep on two of the rings and one made the feeling come back into my hand before it was all the way on my finger

Réponse de Japanese Melody

Réponse de Japanese Melody
Perfection
Since malachite is one of my favorite stones, this ring stood out for me. It was delivered within a few days of ordering and I was suitably impressed when it arrived. The quality was everything I expected. I am really pleased with this ring and will wear it with pride.

Réponse de Japanese Melody
Beautifully made
This is just as beautiful as the pictures. It was a birthday gift for my Godson and he loves it, thank you!
Great bracelet and service
Great bracelet, I purchased the Kyoto bracelet for my husband. Very satisfied with the look, feel and material. He loved his bracelet.
Also great customer service and fast delivery!
Pay attention
Great color, great shape. Much smaller diameter than expected. Too small. The elastic string is already stretching, leaving gaps. I would not reorder. I found it impossible to tell the size of the stones when ordering. I wanted to swap but could find no bigger example. This is very delicate and not suitable for most Men.

Réponse de Japanese Melody
Wonderful compliment to my repertoire…
Wonderful compliment to my repertoire of accessories, unique design & color & weave
A truly beautiful and well made piece
A truly beautiful and well made piece. It arrived 2 days after I ordered and it arrived in a beautiful case. I've been wearing every day since, and I love it.
The ad for the bracelet was appealing…
The ad for the bracelet was appealing to me. When I received the bracelet I was impressed by the look and the quality. Shipping was very quick. This was a very positive purchase.
Fast and friendly easy returns
The bracelets are beautiful
The bracelets are beautiful. I have 3. Minimalistic yet sophisticated. The quality and craftmensip are at the highest level
Staff was extremely helpful
Staff was extremely helpful, responsive to my exchange requests and kept me updated on production timelines. I was skeptical because I had not heard of the company before but working with Akira changed my mind. Oh, and yeah, the rings are beautiful.
Appalling customer service
The rings look beautiful, though obviously mass produced based on how quickly the incorrect oder was sent out. Purely based on customer service, id give this business a rating of zero. I had a long message thread with Mykyta about a custom size ring and I asked how to order it. He gave me an almost snarky response with a link to be able to buy it. Of course it was for the wrong size ring cos they dont stock that size. I figured, since we'd had the conversation, I'd place the order and send a message with the request, as discussed. In leau of a response I got a message saying the ring(wrong size) had been processed and sent and a tracking number provided. When I reference the long conversation about the custom size and the time to order, I was told I had ordered the ring in the link, like the whole conversation never happened. When I made contact, to clear this up, again, I got no explanation or apology. Just a response saying return or exchange if you dont want it. And a link. Nothing more. This was such an appalling exchange.

Réponse de Japanese Melody
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







