Japanese Melody Avis 

181
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Voir plus

Noté 5 sur 5 étoiles

The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Voir plus

Noté 3 sur 5 étoiles

Great color, great shape. Much smaller diameter than expected. Too small. The elastic string is already stretching, leaving gaps. I would not reorder. I found it impossible to tell the size of the sto... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We absolutely love my husbands ring. It is good quality brushed metal with a wood grain on the interior which he loves since he’s a carpenter. Also the price tag is unmatched, we were quoted $1500-200... Voir plus

À propos de l'entreprise

  1. Fabricant de bijoux

Écrit par l'entreprise

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(181)

110 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great craftsmanship and quality

The quality and craftsmanship of the rings and bracelets is amazing, I only have one complaint and it has to do with the shipping package, they use a simple plastic bag, which is not ideal if you send and envelope with the certificate of authenticity, this way the envelope arrives all bent and wrinkled. Other than my complaint, items are great, just a bit too pricey.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Superior Craftsmanship , Excellent Communication

Ordered a leather bracelet for my husband. Unfortunately it was delayed due to Father’s Day demand which is very understandable. It was restocked and shipped quickly. The box it arrived in is beautiful and he loves it for storage of his other bracelets. It’s high quality and very attractive on his dresser. The bracelet itself is extremely well made and the clasp is very sturdy and well integrated into the leather .
I did email with concerns about lack of shipping updates and response was swift. It was shipped via USPS and the lack of communication is due to there system . I’ve experienced this before so understand and it was well explained in the email I received.
I feel the bracelet was appropriately priced as the craftsmanship is excellent on this piece. We had recently seen one in a store for $20 less and we were so glad we didn’t buy it because the quality from this company is far superior.

15 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Wonderful Father’s Day appointment

Bought the Kyoto bracelet as a Father’s Day present for my husband. He isn’t a big jewelry fan but had expressed an interest in a leather style bracelet. Ordering was easy and shipping was fast. The bracelet arrived earlier than expected and is even nicer in person. He loves it! The quality is good and the design is beautiful but i do recommend that you review online how to open it. He was initially frustrated trying to pull it open. Thankfully i stepped in before he broke it. Haha

18 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

We absolutely love my husbands ring!

We absolutely love my husbands ring. It is good quality brushed metal with a wood grain on the interior which he loves since he’s a carpenter. Also the price tag is unmatched, we were quoted $1500-2000 for a similar band at a jeweller. Shipping was fast, the box it was in was stylish, Overall highly recommend.

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Customer service was great

Customer service was great. My original choice was unavailable and I was given the option of choosing a replacement which arrived very quickly.

11 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Misleading photo

Misleading photo, advertising. Bracelet way too small, almost microscopic. Makes one wonder about the authenticity of materials. Would never have bought it in a store.

13 juin 2026
Avis spontané
Logo de Japanese Melody

Réponse de Japanese Melody

Dear David, we are sorry the bracelet’s scale did not meet your expectations. Its dimensions and materials are clearly detailed on the product page, and we stand fully behind the authenticity of every material used. Our team remains available to assist with a return or exchange.

— Japanese Melody

Noté 5 sur 5 étoiles

Incredible craftsmanship

Incredible craftsmanship. Understated elegance. The ring for my husband exceeded my expectations. My husband said it felt smooth and comfortable on. Perfect balance. Perfect finish. Modern and stylish. Wooden box for the ring adds a beautiful artisanal touch. Complimentary bracelet was also a nice surprise. 10 stars !!

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I purchased this gift to mark a special…

I purchased this gift to mark a special date in our relationship . The Japanese culture is of special interest to my husband and I felt this bracelet would be a nice representation of the meaning behind the gift . It is lovely and we are very pleased

6 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Solid product and company.

Firstly the product is great. Received the ring and bracelet gift as ordered. Having worn the ring for a month or so now it’s very comfortable and fits well. There was some difficulty with the shipping but this was quickly reorganised with a few emails. Overall I wouldn’t hesitate to buy from them again.

29 avril 2026
Noté 5 sur 5 étoiles

First order was wrong size (my fault)

First order was wrong size (my fault). They were easy to work with on exchange. My new bracelet fits perfect and really looks good. Excellent craftsmanship and quality. I highly recommend their products.

28 mai 2026
Avis spontané

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