My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Voir plus
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Lisez les avis des autres
The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Voir plus
Great color, great shape. Much smaller diameter than expected. Too small. The elastic string is already stretching, leaving gaps. I would not reorder. I found it impossible to tell the size of the sto... Voir plus
L'entreprise a répondu
We absolutely love my husbands ring. It is good quality brushed metal with a wood grain on the interior which he loves since he’s a carpenter. Also the price tag is unmatched, we were quoted $1500-200... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.
Coordonnées de contact
312 W. 2nd St #2382, WY, 82601, Casper, Etats-Unis
- hello@japanese-melody.com
- japanese-melody.com
4,6
Excellent
181 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Kyoto Triple Leather Bracelet
The quality of the item, packaging and shipping was great. The item itself was mostly constructed well. One of the elements of the bracelet lava stones/volcanic stones is starting to discolor with white bands after about 3 weeks (daily wear, no use in water).
26 février 2026
Réponse de Japanese Melody
Thank you for taking the time to share this.
We’re glad the piece and packaging met your expectations.
Regarding the lava stone — what you’re describing is not typical, and we’d like to take a closer look.
Please reach out to our care team with a photo, and we’ll make this right for you.
— Japanese Melody
Réponse de Japanese Melody
Thank you, Theodore.
We’re glad the process felt straightforward and resolved without friction.
That’s exactly how it should be.
— Japanese Melody
Very elegant ring
Very elegant ring. Easy to wear and blends well with daily outfits.
25 février 2026
Réponse de Japanese Melody
Thank you, Alvin.
We’re pleased the ring feels natural in everyday wear.
That quiet balance is something we aim for in each piece.
— Japanese Melody
Réponse de Japanese Melody
Thank you, Richard.
We’re glad both the piece and the support felt right.
That consistency matters to us.
— Japanese Melody
My husband loves his bracelet
My husband loves his bracelet. We wish there had been a card in the pkg explaining the significance of the onyx and titanium. Thanks!
25 février 2026
Réponse de Japanese Melody
Thank you, Gail.
We’re glad the bracelet was well received.
And your note is a good one — including a card explaining the meaning behind the materials is something we’re currently refining. It should be part of the experience.
We appreciate you pointing this out.
— Japanese Melody
Réponse de Japanese Melody
Thank you, Binta.
We’re glad it arrived quickly and spoke for itself.
That’s always the intention.
— Japanese Melody
Valentine’s Day Gift
Bought this for a gift for my Husband and it’s a hit. The bracelet is a great price and great quality. I decided on the (L) size (which is for a little larger than average guy) and I’m glad I did as Hubby is of athletic build with wider bone structure. I’m including these details in hopes that it will help other customers with sizing. Overall, a great purchase!
28 janvier 2026
Réponse de Japanese Melody
Thank you, Tara.
We’re glad it was received well — and we appreciate you sharing those sizing details.
That kind of clarity helps others choose with more confidence.
— Japanese Melody
Great customer service
9 janvier 2026
Réponse de Japanese Melody
Thank you, Michael.
We appreciate your words — and we’re glad the support felt as it should.
— Japanese Melody
Great gift
Really nice bracelet. Quality is great and fast shipping. I got this as a Valentine present for my husband and he loves it.
31 janvier 2026
Réponse de Japanese Melody
Thank you, Karen.
We’re glad it found the right place as a gift.
And that it was received the way it was intended.
— Japanese Melody
This is a very nice ring
This is a very nice ring. Very good quality made. It only took a week for me to get it,
4 février 2026
Réponse de Japanese Melody
Thank you.
We’re glad the piece met your expectations — and that it reached you without delay.
— Japanese Melody
They made me a beautiful turquoise ring…
They made me a beautiful turquoise ring
Perfect Sizing as well. It took awhile
But well worth the wait .
3 février 2026
Réponse de Japanese Melody
Thank you, Joseph.
We appreciate your patience with the timing — and we’re glad the piece proved worth the wait.
— Japanese Melody
Réponse de Japanese Melody
Thank you.
We appreciate it.
— Japanese Melody
Nice crafted bracelets.
1 janvier 2026
Réponse de Japanese Melody
Thank you, Arthur.
We’re glad the craftsmanship came through.
— Japanese Melody
The bracelet was exactly what my…
The bracelet was exactly what my grandson wanted. He was very happy with it!
7 janvier 2026
Réponse de Japanese Melody
Thank you, Kathy.
We’re glad it brought that kind of reaction — that’s what matters most.
— Japanese Melody
I just love the leather bracelet I purchased . The customer service is beyond excellent. Very pleased customer.
I just love the leather bracelet
6 janvier 2026
Réponse de Japanese Melody
Thank you, Catherine.
We’re glad both the piece and the service felt right.
— Japanese Melody
1A very satisfied customer
1. The ring we purchased was beautiful and of great quality as advertised.
2. It delivered in a timely manner as promised.
3. Customer service was great in responding to a question that I had.
In this day and age of ordering on line it is very rare to have a company perform as well as you did.
Thank you!
3 janvier 2026
Réponse de Japanese Melody
Thank you, Mike.
We appreciate the way you outlined your experience — clarity like that means a lot to us.
We’re glad everything met expectations.
— Japanese Melody
Réponse de Japanese Melody
Thank you, Lynlie.
We’re glad it found the right place as a gift — especially for someone close.
— Japanese Melody
Wouldn't Order from Them Again
I placed an order on 12/15. I received an email stating they were out of the size I ordered and would need to make it. I asked if it would be ready and shipped by Christmas, to which they guranteed it would.
Christmas arrived and I didn't receive my order or any status update. I sent 3 follow up emails...nothing. I emailed a 4th time and stated I would dispute the charge, since there had been no update. They finally replied and the order was shipped that day.
I finally received the order on 1/5 - three weeks after the order was placed. If they had simply communicated their actual timeline there wouldn't have been an issue.
When I did finally receive the item, which was over $100, it was sent in a small bag and shipping envelope. I would expect for an item of that much and it being jewelry I would at least get a box to avoid any damage.
My husband did like the item, but I won't order from them again due to the lack of communication and shipping.
31 décembre 2025
Réponse de Japanese Melody
Thank you for sharing this so clearly.
What you described — especially the lack of communication and the missed timeline — is not the standard we aim to hold. You’re right to expect clarity, especially when timing matters.
In some cases, when a specific size is not immediately available, the piece is made to order. That should have been communicated more transparently, and followed with consistent updates. We fell short there.
Regarding packaging — your expectation is fair. Pieces at this level should arrive protected and presented properly. This is something we’ve already refined.
If you’re open to it, please reach out to us directly. We would like to review your order and make this right.
— Japanese Melody
Great customer service and fast delivery
Great customer service and fast delivery. My fiancé loved his ring.
26 décembre 2025
Réponse de Japanese Melody
Thank you.
We’re glad it arrived as it should — and that it was received well.
— Japanese Melody
leather mens bracelet…
I purchased the leather mens bracelet and it was beautiful. My husband really liked the different leather strands. I don't know how else to describe it, but it was different. The craftsmanship was excellent and it arrived very quickly.
11 décembre 2025
Réponse de Japanese Melody
Thank you, Leontyne.
We’re glad the piece stood out to you — especially in its details and construction. That’s where it should speak for itself.
— Japanese Melody
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