My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Voir plus
Great color, great shape. Much smaller diameter than expected. Too small. The elastic string is already stretching, leaving gaps. I would not reorder. I found it impossible to tell the size of the sto... Voir plus
L'entreprise a répondu
We absolutely love my husbands ring. It is good quality brushed metal with a wood grain on the interior which he loves since he’s a carpenter. Also the price tag is unmatched, we were quoted $1500-200... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.
Coordonnées de contact
312 W. 2nd St #2382, WY, 82601, Casper, Etats-Unis
- hello@japanese-melody.com
- japanese-melody.com
4,6
Excellent
181 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Great customer service and products
Great customer service. Got them as gifts for my sons. I was very picky about the quality and Japanese Melody did not disappoint. Will def be ordering again. Thank you
15 décembre 2025
Avis spontané
Réponse de Japanese Melody
Thank you, Sharon.
We understand being selective when choosing something like this — so it means a great deal that the pieces met your expectations.
We’ll be here when you return.
— Japanese Melody
Réponse de Japanese Melody
Thank you, Jennifer.
We appreciate it.
— Japanese Melody
Réponse de Japanese Melody
Thank you, Zhijie.
“Sincere” and “thoughtful” are not words we take lightly. We appreciate that.
— Japanese Melody
I recently purchased an opal and koa…
I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet, which gave the whole experience a premium feel from the moment I opened the package. I’d definitely recommend it.
25 novembre 2025
Réponse de Japanese Melody
Thank you, Bobby.
We’re glad the piece — and everything around it — felt complete from the moment it arrived. That full experience matters as much as the ring itself.
We appreciate your recommendation.
— Japanese Melody
Réponse de Japanese Melody
Thank you, Linda.
We’re glad it arrived as it should and that the quality came through.
— Japanese Melody
The ring is absolutely beautiful
The ring is absolutely beautiful! The perfect unique wedding band we were looking for.
18 novembre 2025
Réponse de Japanese Melody
Thank you.
We’re glad you found the piece you were looking for.
— Japanese Melody
Does not look like picture at all
Does not look like picture at all. Pic has much more detail and actually looks like silver. The finish on this bracelet is dull and almost black. Highly doubt there any silver at all…
18 octobre 2025
Réponse de Japanese Melody
Thank you for sharing this.
What you’re describing is not how the piece is intended to present. The finish is designed to have depth, but it should not appear flat or overly dark.
Some variation in tone can occur depending on lighting and the natural character of the materials, but the underlying composition — including the metal elements — remains consistent with the description.
That said, if what you received feels noticeably different from what was shown, we would like to review it properly.
Please reach out to us with a photo, and we’ll take a closer look and assist you directly.
— Japanese Melody
The rings are beautiful and customer…
The rings are beautiful and customer service was quick and attentive when I had to do a size exchange.
14 octobre 2025
Second time buying from Japanese…
Second time buying from Japanese Melody, and I'm again very satisfied with the customer service and the beauty of the ring!
8 octobre 2025
Stunning
The bracelet was stunning and very clearly hand crafted. The recipient was thrilled with the gift!
8 octobre 2025
I love this ring (Japanese whisky…
I love this ring (Japanese whisky barrel oak and guitar string.) Can't wait to gift it to my boyfriend for his birthday!
16 septembre 2025
Fantastic
Quick delivery and excellent customer support. The ring is absolutely beautiful. Mine came in a broken ring box, so emailed customer support and they had a new box delivered in 3 days. Highly recommend!!!
3 septembre 2025
Bad response team
Still waiting on a response for a return, multiple emails have been sent out but still no response.
15 août 2025
The two rings are absolutely stunning
The two rings are absolutely stunning! The fit is perfect for the both of us. A little slow on the shipping, however they did come all the way in Pa and I’m in Az.. so I understand. I’m very satisfied!
15 août 2025
Avis spontané
Thank you!
Gave 4 stars because the ring sent wasn't not the ring ordered. But he still loved it. Thank you for the quick shipping and quality!
22 juillet 2025
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