My piece did not arrive. I needed it for a proposal and it got returned even though I gave the correct address. That may not be their fault, however the response time was lagging for a time sensitive... Voir plus
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Lisez les avis des autres
My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Voir plus
L'entreprise a répondu
Absolutely love my Sakura Ring! I chose it as my wedding band for my wedding on November 13, 2026, and I couldn’t be happier with it. The design is beautiful, unique, and even better in person. I espe... Voir plus
L'entreprise a répondu
The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.
Coordonnées de contact
312 W. 2nd St #2382, WY, 82601, Casper, Etats-Unis
- hello@japanese-melody.com
- japanese-melody.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Big recommend
I had to return cause of sizing issues (my fault) but the ring looked gorgeous when I had it. It was delivered so fast. I'll probably recommend to my kids
Also, exchanging has been simple.
Perfect sizing, elegant look
I loved that they offered 1/4 ring sizes because im an akward size. Im not used to wearing rings but this one was very comfortable especially with all the hand on work I do as a part of my job. I was surprised at how quickly the rings came. Simple yet elegant
The ring arrived a little ahead of…
The ring arrived a little ahead of schedule and looks absolutely amazing.
I greatly appreciated the consistent email updates for the tracking and the advice on how to care for it as well!
I'm getting constant complements
I'm getting constant complements. It looks amazing in dark, light, and sun light. It is very comfortable, very balanced. You forget it's there. The size it true and accurate. Amazing job I will purchase more. Thank you.
I was shipped the wrong item. Company not responding to my emails
Update to previous one star review: company did eventually respond and claimed that my emails went into spam…. They shipped out the correct item and provided me with a shipping label to return the incorrect item at no charge. I am satisfied with this outcome. Just wish their processing was a bit more timely.
I was shipped the wrong item. I followed the instructions on the website to report the mistake and request resolution. I have not received any response to the emails I have sent.
Missing Ring
Missing Ring
When I received the order one of two rings that I ordered was missing. I contacted the company, and they immediately replaced the missing ring. It is wonderful to deal with an honest on-line company.
By the way, both rings are beautiful and look stunning on my hand!
Everything about this purchase was…
Everything about this purchase was perfect.
No delays, no missed expectations, no funny mishaps or wrong items. And the items arrived in such a neat little wooden box!!! Freakin' loved that!!!
The rings that I received are exactly…
The rings that I received are exactly as advertised and are very beautiful. My wife and I had been looking for a set of rings that describe us as a couple and these do exactly that. The uniqueness of the rings and the shipment presentation were professional and aesthetic.
Rings came to us and were beautiful
Rings came to us and were beautiful. They look unique and are of solid construction.
The Quality May Be Lacking
First, the ring box was a bit chipped; then, the ring fell out when I opened the box; then, I noticed that a sliver of wood was sticking out of the ring. Is the wooden interior of the ring not polished with a protective coating? My husband is worried about getting the wooden part wet when he washes his hands.
A wonderful find and experience
A wonderful find and experience! Thank you to the team and Mykyta for emailing me all the details! I can't wait to surprise my partner!
These are beautiful rings
These are beautiful rings! Customer service is fantastic as well. I ordered the wrong size and I was able to easily return them and get the correct sizes.
10/10
My ring came quickly and is absolutely stunning! I would buy from this company again. Fantastic work at reasonable prices
Very helpful and responsive staff
Very helpful and responsive staff. Helped us to exchange rings that didn’t fit. Thank you!
Whiskey barrel ring
Ordered whiskey barrel wedding band from this company. Delivery took around 5 days. Ring has great quality and I receive many compliments already. Highly recommend Japanese Melody for anybody searching for unique jewellery
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