Absolutely in love with our Matte Gold Flatware from JazzUpCo! ✨ This is already our second set, which says everything about how much we love it. The matte gold finish is absolutely beautiful, ele... Voir plus
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My experience with Jazzupco has been amazing from the very beginning! I own their gold dinnerware set, wooden spoons, knife set, and cutting board. I truly love the quality of their products! And let'... Voir plus
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I recently purchased the Ava flatware set in champagne gold mirror- I am absolutely blown away by the quality and look of them. They are so beautiful and nicely weighted, you can feel the quality in t... Voir plus
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I bought the Ava champagne set in Dec. ‘25. I washed them in the dishwasher, which they advertise as safe to do and less than 8 months later, many pieces started to change color, losing their gold. Cu... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Hey, we are JazzUpCo. We deliver gorgeous home products that inspire and help you bring your dream home to life.
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4,5
Excellent
267 avis
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A répondu à 66 % de ses avis négatifs
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We love this gold set super elegant and…
We love this gold set super elegant and great material.
30 mars 2026
Avis spontané
Réponse de jazzupco.com
Hi Yadira, thank you for your kind words! We're glad to hear that you're enjoying your new pieces 🥰
I recently bought a knife set bundle…
I recently bought a knife set bundle from JazzUpCo that includes three knives, a wooden cutting board, and a holder, and I’m really happy with it.
The dark walnut design looks clean and premium, and the cutting board feels solid and durable. The knives came sharp and feel well-balanced, making them comfortable for everyday use. Everything also arrived well-packaged.
I recommendation this product
19 février 2026
Avis spontané
Réponse de jazzupco.com
We’re really glad to hear you’re enjoying the knife set bundle and that everything arrived well-packaged. It’s great to know the knives feel sharp and balanced and that you like the dark walnut design too.
We truly appreciate your recommendation and your support of JazzUpCo. Enjoy your new set! 😊
I bought the whole set to my house and…
I bought the whole set to my house and I couldn’t be happier with my purchase. They look amazing even after dishwasher and they are easier to clean and don’t look stained at all. Plus the material has quality. I recommend them!
16 mars 2026
Avis spontané
Réponse de jazzupco.com
We’re so happy to hear you’re loving the full set and that it’s holding up well after the dishwasher. It’s great to know they’re easy to clean and still look amazing.
We truly appreciate your recommendation and your support. Enjoy your set! 😊
Worm finish on some pieces after 3 months
Very pretty flatware I ordered two sets. Unfortunately after a few months some pieces started losing the gold finish. Their website says it is dishwasher safe but when I wrote to the company they said I should be using an eco cycle on my dishwasher to wash them. Really? Nowhere on their website do they say this. They offered a replacement of the damaged pieces and a discount on a bother set with a different finish. I said no. So if you buy from this company be aware that the flatware is not as high quality as they make it out to be.
24 mars 2026
Avis spontané
Réponse de jazzupco.com
Hi Susan! We’re truly sorry to hear about your experience. What you described with the finish on some pieces is definitely not what we want for our customers, and we take your concerns seriously.
As advertised, our flatware is dishwasher safe, and we also share care tips on our website to help keep it looking pristine for years to come like using the eco-friendly or gentle cycle on your dishwasher. Just to clarify, this is simply a way to help maintain the finish over time and doesn’t mean the flatware isn’t dishwasher safe.
For a bit of background, our flatware is made from 18/10 stainless steel with 100-cycle titanium alloy plating, one of the strongest materials available, using advanced plating technology. With over 100,000 orders fulfilled, cases like this are very uncommon, and we haven’t seen similar reports since our 2024 upgrade. That said, depending on usage, slight fading (around 10–15%) can sometimes occur and is generally considered normal wear.
We’d really love the chance to help make this right for you, Susan. Please feel free to reply to our email, and we’ll be happy to assist. 😊
I recently purchased the Ava gold…
I recently purchased the Ava gold flatware set and the knifes set and stand. It's beautiful in person and I couldn't be happier. The shipping time was fast. I plan on making another purchase soon.
22 mars 2026
Avis spontané
Réponse de jazzupco.com
We’re so happy to hear that you’re loving your Ava Flatware set and the knife set with stand. It means a lot to know it looks just as beautiful in person and that your order arrived quickly.
We truly appreciate your support and look forward to your next purchase. Enjoy your new set! 😊
Horrible return policy
Horrible return policy. They will make you jump through hoops to make a return. Emailing them and taking photos of everything. No other company forces customers to do this for a simple product. They want to make it so difficult that you don't bother.
The products are not high quality. Very bad craftsmanship but this is what you get for buying stuff from an Instagram Ad I guess..
6 mars 2026
Avis spontané
Réponse de jazzupco.com
I’m really sorry to hear about your experience, and we truly appreciate you taking the time to share your thoughts.
To clarify, when we ask for photos during the return process, it’s just for documentation purposes. This helps us make sure everything is accounted for and also allows us to coordinate with the carrier if needed, just to ensure your return goes smoothly.
We’ve also sent a few follow-up messages and asked for a few additional details so we could better understand the situation and make sure your concern is taken care of. We’d really appreciate the chance to help resolve this for you, Jonathan. Please feel free to reply to our email, and we’ll be happy to assist. :)
Beautiful flatware
Beautiful flatware! Looks very luxurious and very strong and study! Friends were blown away!
1 mars 2026
Avis spontané
Réponse de jazzupco.com
Thank you so much for the wonderful review! We’re so happy to hear that you love the flatware and that it looks luxurious while also feeling strong and sturdy. It’s even better knowing that your friends were impressed too. That truly means a lot to us! :)
Amazing Prducts
The flatware and knives I received were beautiful; they were packed perfectly. I love the look and feel of each items. I did have a very minor issue with the salt and pepper shakers but is was resolved immediately; the customer service was outstanding. I will continue to shop with jazzupco and highly recommend them to friends and family. I can't wait to see more items from them.
24 février 2026
Avis spontané
Réponse de jazzupco.com
Thank you so much for your kind words! We’re happy to hear that you’re loving the look and feel of your flatware and knives!
We’re so grateful for your support and recommendation—it means a lot to us! We can’t wait to share more exciting new items with you, and we hope they bring even more joy to your home dining experiences. ✨
It’s amazing!
I’m so happy with my purchase! I bought these because of the design and color! We love the weight and balance and enjoying our dining experience at home! Got 60 pieces of matte rose gold ! ❤️
10 mars 2026
Avis spontané
Réponse de jazzupco.com
Thank you so much for your wonderful review! We’re so happy to hear that you’re loving your 60-piece Matte Rose Gold set. The design, color, and balanced weight are exactly what we aim for to make everyday dining feel a little more special.
We truly appreciate your support and are happy that your JazzUpCo flatware is helping elevate your dining experience at home. Enjoy your beautiful set! ✨
This was the perfect gift to give!
This was the perfect gift to give!
The Ava collection in Matte gold is just elegant. The quality is outstanding!
I would definitely purchase again.
21 février 2026
Avis spontané
Réponse de jazzupco.com
Thank you so much for your kind words! We’re so happy the Ava Matte Gold set made the perfect gift. Its elegance and quality make it a favorite for many, definitely one to consider for your next special occasion!
Just get them!
I’ve purchased two flatware sets, matching straws, and matching cheese knives. The sets are BEAUTIFUL. I had a small issue that JazzUpCo fixed as soon as they were made aware, so I must praise their customer service team as well.
6 mars 2026
Avis spontané
Réponse de jazzupco.com
Thank you so much for your kind words and for supporting JazzUpCo across multiple collections—it truly means a lot to us.
We’re so happy to hear you love your flatware, straws, and cheese knives, and even more glad we were able to quickly resolve your concern. Our team always aims to make things right as soon as we’re made aware, so your feedback about our customer service is deeply appreciated.
It’s customers like you who make what we do so rewarding. We’re grateful to have you as part of the JazzUpCo family, and we hope you continue enjoying your pieces for years to come 🤍
I love this product
I love this product. It’s beautiful and strong, I’m so happy with my purchase and we now own several sets. I would buy more but I really have plenty! So I’m just hear to sing the praises.
4 mars 2025
Avis spontané
Réponse de jazzupco.com
Thank you so much for the kind words! We’re really happy to hear how much you love the set and that it’s been a great addition to your home. It means a lot that you’ve chosen to come back for several sets—and even more that you took the time to share your experience. We truly appreciate your support! 😊
Every piece has scratched and gold…
Although my gold silverware discolored, maybe it was due to dishwasher, the company is sending me a brand new set in silver, hopefully this will not discolor and I can use in dishwasher. I think the quality of the silverware is great but people should be likely handwash if they get a set that is plated or colored other than silver.
15 décembre 2025
Avis spontané
Réponse de jazzupco.com
Hi Stacy,
Thank you for sharing your experience and for your kind words about the quality of our flatware. We’re glad we could assist and resolve things for you.
Just to clarify, the gold finish did not fade, but the pieces appear to have been scuffed, which can happen if the surface comes into contact with harder materials over time.
Our gold flatware uses titanium-alloy plating, the strongest finishes currently available, and it is dishwasher-safe. With over 100,000 orders fulfilled, cases like this have been very uncommon.
We hope you enjoy your new silver set, and if you ever need anything else, we’re always happy to help! 😊
Jazz Up!
Great product, shipped quickly, I needed a replacement and they quickly sent me the replacement. Customer service is probably the best I've ever experienced anywhere!
2 mars 2026
Avis spontané
Réponse de jazzupco.com
Thank you so much for your kind words! We’re really happy to hear that your replacement arrived quickly and that you had a positive experience with our team. It truly means a lot to us to hear this—customers like you make what we do worthwhile!
Excellent quality and customer service!
The quality of the pieces are great. My husband and kids were skeptical when I wanted to switch all of our flatware and I proved them wrong. We all love them and highly recommend it. We love the weight and look of the pieces. Also, great customer service.
1 mars 2026
Avis spontané
Réponse de jazzupco.com
Thank you so much for sharing your experience! We’re so happy to hear that your husband and kids love the flatware too. It means a lot to know the whole family is enjoying it. We really appreciate your recommendation and are glad that you had a great experience with both our pieces and our team.
Nice surprise
I got the minimalist utensils sets and it was expanded to serving utensils, servers, chopsticks. The mystery pack is so fun, one of my order shipped the bath towels, I didn't like the bath towels as much, but I tried it for a minimal cost and its great for guest bathroom...the 2nd set I got the placemat, which we love. My 5yo child keeps taking the coaster away for play. Absolutely love them!
27 janvier 2026
Avis spontané
Réponse de jazzupco.com
Thank you for sharing your experience! We’re so glad you’re loving the minimalist utensils, placemats, and coasters, even if your little one enjoys them a bit too much 😄. We appreciate your support and hope you continue enjoying our collections!
Jazzupco Acacia Cutting Boards
Received my Acacia Cutting boards from Jazzupco and I couldn’t be more pleased. The shipping was fast and packaged very well. The cutting boards are beautiful with excellent craftsmanship. The design is well thought out for chopping, holding juice and then transferring to the pot. Actually this is the first wood cutting board I have found designed in this manner. It works great and I believe it will be in the family kitchen for many years to come. I will be purchasing more items from Jazzupco in the future. They seem to be a very high quality company that cares about there customers and the quality of products they sell.
23 février 2026
Avis spontané
Réponse de jazzupco.com
Hi there!,
Thank you for taking the time to share your experience! We’re delighted to hear that you’re enjoying your Acacia Cutting Boards and that the design, craftsmanship, and functionality are meeting your expectations.
We take pride in providing high-quality products and excellent service, and your feedback means a lot to our team. We look forward to serving you again and hope you continue to enjoy your JazzUpCo products for many years to come!
Ava Flatware - Loved it!!
their customer service is helpful in explaining the differences between the different flatware sets. i decided to go with the Ava gold set and enjoyed using it whenever i host dinner with my friends. my friends complimented it and said they liked how weighted it is. i have it for a year now and it has been holding up well. i wanna try different set in the future!
1 février 2026
Avis spontané
Réponse de jazzupco.com
Thank you for your kind feedback! We’re thrilled to hear that you’re enjoying your Ava Gold flatware set and that it enhances your dinner gatherings. It’s wonderful to know the set has held up well over the past year.
We look forward to helping you explore more of our collections in the future. Your positive comments about our customer service and product quality mean a lot to our team!
First… I paid for a FULL set
UPDATE: One of the woman at customer service reached out to me and took care of all the issues I was having and sent new product. I appreciate her efforts in resolving the problems I was having & I can now say that I am happy and will continue to use the product.
First… I paid for a FULL set, only 1/2 arrived so I had to reach out for that. 2. FOUR separate items shows up GOUGED I sent pictures and proof. It was NOT the shipping. Items arrived beautifully packed in original boxes, so it was on the company end before items shipped. I reached BACK out and someone said they would send the remaining damaged pieces now in another separate package. Still have not received them. 3. The plates are so sensitive they scratch rediculously easily. I reached out again and said that this was way too much hassle and that the quality was obviously not up to par and that I would like a refund and to send everything back… Items are in original packaging etc, but that has still not happened and now after sending numerous emails, nobody is responding back to me… Very disappointed and obviously this company is not baking their product the way they say they do with 100% moneyback guarantee… If someone reaches out and this issue gets resolved, I will write a new review until then I do not recommend this company at all ! I spent a small fortune on all of the dinnerware, flatware, wine, glasses, steak, knives, and cups… I would never order from them again based on my experience so far. Worst experience I’ve ever had with quality, follow through and honestly.
UPDATE: a woman from customer service reached back out to me to either give me a partial refund or new dishes and I responded over a week ago and she has not responded back. I have sent her three follow up emails since.
15 février 2026
Avis spontané
Réponse de jazzupco.com
Thank you for taking the time to update your review.
We truly appreciate your kind words and are glad to hear that a member of our customer service team was able to assist you and resolve the concerns by sending replacement items. Your satisfaction means a great deal to us, and we’re happy to know that you’re now pleased with the outcome and confident in continuing to use our products.
Thank you for giving us the opportunity to assist you, and for your continued support. If you ever need anything in the future, our team will be happy to help.
Unboxed, Obsessed, Already Reordering
There truly aren’t enough good things I can say about this company and how well they take care of their customers. I recently purchased a couple of mystery boxes, and the attention to detail in the packaging alone was impressive. I honestly expected a mix of mismatched pieces, but instead I received a beautiful, almost complete set.
I had my heart set on the rose gold pieces, and they are absolutely stunning. After only a week of using them, I already know I’ll be purchasing more. I also ordered the wooden cutting board, which is incredibly sturdy, has a great weight to it, and feels like excellent quality. The free gift was such a nice surprise. I love the cake server! I can’t wait to host and put everything to use.
20 février 2026
Avis spontané
Réponse de jazzupco.com
Thank you so much for this. It truly made our day! :)
We’re so happy the mystery boxes turned out better than you expected. It also means a lot to hear you’re loving the cutting board and the cake server. We try our best to make every order feel special, so your words really encourage our whole team.
We hope you have the best time hosting and putting everything to use. Thank you again for supporting our small business!
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