Absolutely perfect service. They were delivering 3+2 seater sofas Toni’s in Scotland from their base in Birmingham. They kept in touch and gave us their delivery date. Nearer that date they contacted... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Absolutely perfect service. They were delivering 3+2 seater sofas Toni’s in Scotland from their base in Birmingham. They kept in touch and gave us their delivery date. Nearer that date they contacted... Voir plus
L'entreprise a répondu
Great communication on the day, called before arrival. Really courteous and helpful delivery people who went the extra mile and delivered the boxes to chosen location in garden. Everything arrived in... Voir plus
L'entreprise a répondu
Great experience altogether. Ordered a sofa, came 1 week after ordering, easy to assemble and really comfy so far! Gaivi and Praful did a great job delivering, when it wouldn't fit through the front d... Voir plus
L'entreprise a répondu
Absolutely fantastic service this morning Came on time,phone call to say 15 mins away too.Which they were,bang on time. Expected them to phone again as my location is always questioned by delive... Voir plus
L'entreprise a répondu
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de JBS 2 MAN DELIVERY LTD
Excellent service, rang within the half an hour that was promised, very polite, assembled the tables quickly and took all the rubbish away. Happy to recommend :)

Réponse de JBS 2 MAN DELIVERY LTD
Excellent service from start to finish, from all staff whom I dealt with.

Réponse de JBS 2 MAN DELIVERY LTD
Excellent delivery. Proactive, timely and made contact day before and on the day of delivery. Happy with the service.

Réponse de JBS 2 MAN DELIVERY LTD
Great communication delivered exactly as promised
Friendly guys

Réponse de JBS 2 MAN DELIVERY LTD
Gorgeous mirror, good communication with the supplier and delivery instructions. We are very happy with the results!

Réponse de JBS 2 MAN DELIVERY LTD
Very pleased with my delivery by this company. I was kept very well informed - from dispatch to my item arriving. I was given a three hour delivery slot the day before and was called thirty to forty minutes before my table was delivered. Very happy to recommend.

Réponse de JBS 2 MAN DELIVERY LTD
Arrived sooner than expected had the email to say would arrive between 8-10 days then another email gave me a date and 3 hr slot and had a call half hr before to say they were on there way very please with there service thankyou.

Réponse de JBS 2 MAN DELIVERY LTD
Super guys. Kept me up to date with delivery. Really great customer service.

Réponse de JBS 2 MAN DELIVERY LTD
Ordering the item was very easy on your website. Spoke with customer services and they were very professional. They told me my delivery would be between 10am and 1pm. Waited in all morning but the delivery didn't turn up until 2.35. Disappointing as I had an appointment at 3pm and it became a rush to get there.

Réponse de JBS 2 MAN DELIVERY LTD
Absolutely great service, Sofa’s are as described delivered quickly. I would definitely recommend. The delivery guys kept in touch and delivered with care.

Réponse de JBS 2 MAN DELIVERY LTD
The 2 man delivery team refused to take the very heavy delivery up a flight of stairs when asked politely I am a 70 year old pensioner and unable to do this on my own.Would have took them 2 minutes to oblige very poor attitude.

Réponse de JBS 2 MAN DELIVERY LTD
Great service - looked after my delivery which was heavy. Recommended.

Réponse de JBS 2 MAN DELIVERY LTD
Excellent service , delivery on time and team is very polite

Réponse de JBS 2 MAN DELIVERY LTD
Ha ha ha - the fact you’ve asked for a review actually sums up the level you are operating at. You really ought to have tried to run / drive away from this mess. But since you asked, I shall oblige.
Utterly ludicrous situation from start to finish. I had a mattress (superking) due to be delivered and when I enquired as to when it might be on email a week ago, I was told ‘it’s in process’. Helpful.
Today, I got a call from a man who couldn’t speak much English (which made understanding what was happening hard) that he would arrive in 30mins. That wasnt possible, I was out. He managed to message me to say 330, but then moved it to 425. Okay, annoying and substandard but whatever.
But when he arrived he came alone, with a very full van, with my mattress forced in the back. To remind everyone, this company is called JBS 2 man delivery and specialises in delivering tricky items, which is their niche in a competitive marketplace.
He then gestured that i help him take the mattress upstairs! A) that’s not the deal when you pay for delivery of a very heavy item b) the company is called JBS 2 man, I assume for a reason and c) it’s an enormous superking which was a major investment and high quality. I couldn’t have helped him much, but considered it as I really want the bloody mattress! But The guy tried to manoeuvre the mattress and obviously it sank and deformed - and then he couldn’t put it back in the van.
Having watched the mattress sit in a pile, on the back of his van, I decided I didn’t want to risk taking delivery at all (and wouldn’t have been able to get it up the stairs!) as it looked like all the expensive bits and bobs Breasly claim to put in there had all been pushed to one spot.
But he couldn’t get the mattress back in the van, it was impossible to shift and he gave up but couldnt tell me this.
I contacted mattress online (where I purchased the mattress) and explained it to them - they told me it was nothing to do with them, but breasly 🤦🏻♂️
In the end, I helped the guy shift the mattress inside my garage as he wouldn’t be able leave otherwise. It did occur to me that even had he not butchered the new one, I don’t know how he’d have got my old one in his van, and then make the 30+ other deliveries which were behind the mattress.
I certainly don’t accept this item, I am simply holding it as a favour until it can be replaced with one which looks like it ought to.
JBS 2 man delivery were not contactable on email or phone, I tried. Naturally the voicemail was full so I couldn’t even leave a furious message.
What an absolute shambles of a business. 0 stars. I don’t blame the lad they sent, but with little way of communication, on his own, he was given zero chance of success.
NOTE; don’t believe the reply below. Nobody has contacted me at all, absolute shocker of a business.

Réponse de JBS 2 MAN DELIVERY LTD
Good email communication to arrange time. Driver contacted us in before arrival. Very pleasant and polite team who delivered the goods where we asked .
Well done.

Réponse de JBS 2 MAN DELIVERY LTD

Réponse de JBS 2 MAN DELIVERY LTD
The delivery arrived very late at 9:30 PM, but the main issue was the driver's refusal to help carry or assist with a heavy box. As a pensioner, I was forced to handle a heavy item up the stairs completely on my own, which was difficult and unsafe. Better assistance should be offered when delivering heavy items.

Réponse de JBS 2 MAN DELIVERY LTD
I was kept fully informed when my Delivery would arrive , The delivery crew were very professional placed my items exactly where I wanted them . I would highly recommend

Réponse de JBS 2 MAN DELIVERY LTD
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.