Excellent service. I had misunderstood the next day delivery timeframe but the staff were very helpful and courteous when I phoned. Love the product the shoes are comfortable but stylish
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bought another pair of shoes for my elderly mother. She loves them. Bought her first pair at local garden centre. Now buy direct online. Shoes are great quality and value for money. Would highly recom... Voir plus
L'entreprise a répondu
I miss ordered , sent my apologies, money returned all very efficient. Then actually found something suitable for me put them online , I made the correct purchase followed by quick delivery, Th... Voir plus
L'entreprise a répondu
Sadly the item was too big, had to be returned. My only problem with buying on line is that it is quite expensive to return. Went along to my shopping centre and bought boots from a shop, tried on m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.
Coordonnées de contact
Bacup Road, BB4 7HB, Rossendale, Royaume-Uni
- 01706 231074
- info@joandjoecollection.com
- joandjoecollection.co.uk
4,6
Excellent
228 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent products and excellent service
Excellent products and excellent service
Would definitely recommend
20 février 2026
Réponse de The Jo & Joe Collection
Thank you for your review. We are glad to hear you were pleased with your purchase! Thank you for your continued support and your recommendation!
I purchased a pair of these slippers at…
I purchased a pair of these slippers at Christmas when visiting a Christmas market. Seemed like a nice sturdy pair of slippers good chunky sole, nicely stitched I thought these will last me longer than other pairs in the past have. How wrong was I it's what end of Feb and I've put them on this morning and thought ouch there's a stone in them, nope the inner part of the slipper has completely collapsed and what I can feel is the crumpled up rubber under my heel as I walk. Looks like they will be going in the bin and I'm back to my £3 temu specials.
15 décembre 2025
Avis spontané
Réponse de The Jo & Joe Collection
Hi Daniel,
I'm sorry to hear about your experience. Please could I ask you to email me at info@joandjoecollection.co.uk with details of the style you purchased and attach some images if possible. I can then investigate the matter further for you.
Kind regards,
Deborah
Customer Service
JO&JOE Collection
Lovely comfortable slippers
Eliza leopard moccasin slippers. Lovely comfortable slippers. Soft but sturdy.
Arrived promptly. Very happy with purchase! Thank you
23 février 2026
Avis spontané
Réponse de The Jo & Joe Collection
Thank you for your lovely review.
We’re so pleased to hear you’re enjoying your Eliza leopard moccasin slippers — soft but sturdy is exactly what we’re aiming for! It’s great to know they arrived promptly too.
Thanks again for your support, and we hope you continue to enjoy wearing them.
The Best!
Have just purchased my third pair of slippers - super, hard-wearing and excellent value for money! Cannot recommend highly enough!!
16 février 2026
Avis spontané
Réponse de The Jo & Joe Collection
Thank you so much for your continued support — a third pair is the best compliment we could ask for!
We’re delighted to hear you find them hard-wearing and great value. That’s exactly what we aim for.
Thanks again for taking the time to share your feedback — we really appreciate it.
I already have a pair of shoes that are…
I already have a pair of shoes that are from Jo & Joe but they really need replacing. As they have been so comfortable I decided that to replace them with another pair by Jo & Joe was the obvious choice. Although I have not started wearing my new pair as yet I have tried them on and they feel comfortable which is exactly what I wanted. I am, therefore very happy with my purchase and the service.
12 février 2026
Réponse de The Jo & Joe Collection
Thank you so much for coming back to Jo & Joe for your new pair — that really means a lot to us.
We’re so pleased to hear your previous shoes served you well and that the new pair feels just as comfortable. We hope they’re just as loved once you start wearing them out and about!
Thanks again for your kind words and support.
Réponse de The Jo & Joe Collection
Thank you so much for your kind words! We're really pleased to hear you’re happy with both the product and the service. We truly appreciate your support.
Slippers
Bought slippers for a birthday present. Arriving quickly nicely boxed. Very good quality extremely pleased with my purchase. Bought these as I had received a pair for Xmas and I love them.
My son’s girlfriend loved hers, they are leopard print and are lovely. Would definitely order again from Jo & Joes
26 janvier 2026
Avis spontané
Réponse de The Jo & Joe Collection
Thank you for your lovely review! We’re so pleased you’re happy with the quality and fast delivery, and that the leopard print slippers were a hit. Thanks for choosing JO&JOE.
Réponse de The Jo & Joe Collection
Thank you for your kind review. We are pleased you find our products of good quality and also good value. We'll look forward to you shopping with us again in the future.
Réponse de The Jo & Joe Collection
Thanks for the great feedback! We’re really pleased to hear you’re happy with the slippers and that ordering and delivery were nice and smooth. Hope you enjoy wearing them, and we look forward to helping you again soon.
GOOD FIT & QUALITY
This is my second pair of mocassins from Jo and Joe. I have been pleased with the black pair I bought last year and have now added a tan pair. They fit well and are a reasonable price compared to Hotter shoes of similar style.
28 janvier 2026
Réponse de The Jo & Joe Collection
Thank you for choosing Jo & Joe again – we’re so pleased to hear you’ve enjoyed both pairs of your moccasins. It’s great to know the fit, comfort and value have met your expectations. Thanks for sharing your feedback, and enjoy your new tan pair! 👞
New men’s moccasin slippers
Very quick service Little extra discount as a new customer which was appreciated The slippers are a bit tight but I expected that and they will stretch a little over time. Good quality love the colour Can’t fault them. Thank You
1 février 2026
Avis spontané
Réponse de The Jo & Joe Collection
Thank you for your lovely feedback. We’re glad the service and new customer discount hit the mark, and it’s great to hear you’re happy with the quality and colour of the slippers. You’re absolutely right – they should ease up nicely with wear. Thanks again for taking the time to share your experience.
Great value
I have a number of their shoes but this was the first time I had ordered from the website. Arrived within a week. I like these moccasins because they are a D fitting, don't gape, hard wearing and after a great many wears still look like new. The colour range is fantastic too.
30 janvier 2026
Avis spontané
Réponse de The Jo & Joe Collection
Thank you so much for taking the time to share this. We’re really pleased to hear you’re enjoying the moccasins and that the fit, durability and colour range are working so well for you. It’s great to know they’ve held up beautifully over time too. Thanks again for your support – it means a lot to us.
Réponse de The Jo & Joe Collection
Thanks so much for taking the time to leave this review. We’re really glad to hear the boots are comfy, well made, and good value — that’s exactly what we aim for. Enjoy!
Great slippers
I’m over the moon with my 2 pairs of slippers wonderful colours and very warm a fantastic service from the Jo & Joe
12 janvier 2026
Réponse de The Jo & Joe Collection
Thank you so much for your lovely feedback. We’re really pleased you’re enjoying the slippers and that they’re keeping you warm. Thanks also for your kind words about our service — it means a lot to us.
The Jo & Joe Collection
I love jo &Joe slippers
I love jo &Joe slippers, there warm, comfortable and very well made hood quality,
12 janvier 2026
Réponse de The Jo & Joe Collection
Thanks for taking the time to share this. We’re glad to hear you’re enjoying the warmth, comfort, and quality of your Jo & Joe slippers.
Réponse de The Jo & Joe Collection
Thanks so much for your lovely review — we’re really pleased to hear they fit perfectly and that you’re happy with the colour and price. Enjoy your boots!
Best prices.
Good prices for the boots and shoes bought.
Very well packaged. Delivery times excellent.
Both products fitted well. Would buy again from them.
16 janvier 2026
Réponse de The Jo & Joe Collection
Thanks so much for taking the time to leave a review. We’re really pleased to hear you were happy with the prices, packaging, delivery, and fit. Great to know everything worked out well.
The JO&JOE Collection Team
Réponse de The Jo & Joe Collection
Thanks for your kind feedback. We’re really pleased to hear you were happy with the delivery and the quality of the sandals. It’s great to know they felt like good value too — exactly what we aim for. We hope you enjoy wearing them.
Lovely sandals and it arrived on time
Easy to order, sandals arrived quickly and fitted.
13 janvier 2026
Réponse de The Jo & Joe Collection
Thank you so much for your lovely review 🤍
We’re delighted to hear you found the ordering easy, the delivery quick, and that your sandals fit perfectly. Enjoy wearing them, and we hope they become a firm favourite!
Réponse de The Jo & Joe Collection
Good morning, thank you for your 5 star review. We appreciate you taking the time to reach out. We are pleased you enjoyed the excellent service. Thank you!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.